At a Glance
- Tasks: Lead daily operations and inspire your team to deliver amazing guest experiences.
- Company: Wahaca, a vibrant Mexican restaurant founded by MasterChef winner Thomasina Miers.
- Benefits: 70% off food, bonuses, free meals, and a flight to Mexico after 2 years!
- Other info: Enjoy events like WOW Fest and competitions while growing your career!
- Why this job: Join a fun, supportive team and make every meal an adventure for our guests.
- Qualifications: Passion for hospitality and leadership skills to motivate your team.
The predicted salary is between 30000 - 35000 £ per year.
Wahaca is a leading Mexican restaurant in the UK, founded by Thomasina Miers (MasterChef winner) and Mark Selby. Inspired by their time in Mexico, their mission is to show the UK how vibrant and delicious Mexican food is, championing great British produce and sourcing ingredients locally. Rooted in our founders' values, we serve a taste of Mexican sunshine through showing pride, staying humble, choosing integrity, having fun, and thinking positively. With an upbeat atmosphere and chef made dishes, we believe every meal should be an adventure and every guest a friend.
As Assistant General Manager, you keep the day-to-day operation running smoothly, connecting leadership and teams to bring standards to life every shift. Your energy, organisation and presence drive team morale and elevate the guest experience, while inspiring the team to deliver a WOW-worthy experience to every guest.
How you’ll drive success:
- Support your General Manager and Head Chef in all aspects of running the restaurant and delivering company KPIs.
- Inspire and lead your team from the front, ensuring all guests are served up a taste of Mexican sunshine.
- Champion a positive environment and deeply care about your team, actively supporting their growth and progression.
- Show pride in ensuring each dish and each drink is served up to spec each and every time - as though Tommi made it herself!
People do their best work when they feel looked after inside and outside of work - because when our teams thrive, so do our guests. Creating a supportive, inclusive and energising environment is just as important to us as delivering great food and service. That’s why we offer a range of great benefits:
- FINANCIAL: 70% off food when dining at Wahaca with up to 3 friends, £100 to celebrate your probation in Wahaca, up to £1,000 through friend referrals, quarterly bonus scheme, enhanced maternity, paternity, adoption pay, early access to wages, financial support and discounts through Stream.
- HEALTH AND WELLBEING: Free, nutritious meal every time you work, freshly made by our talented chefs, cycle to work scheme, support from our Employee Assistance programme, The Burnt Chef Project, time off for when needed; like your child’s first day at school, sabbatical - 4 weeks paid off work - every 5 years.
- DEVELOPMENT: FREE flight ticket to Mexico after 2 years with us! Own development plan and clear career path - we are committed to growing our people from within.
- SOCIAL: Unwind and turn up the fun at one of our many events across the year such as WOW Fest! Our very own Masterchef and Cocktail competitions. The fun is in your hands with allocated funds and time to drive the fun with your team.
If you’re inspired by what you’ve read and have a passion for delivering exceptional hospitality, we’d be thrilled to have you join our team!
Assistant General Manager in City of Westminster employer: Surety Hospitality
Poolhouse in the City of London is an exceptional employer, offering a vibrant work culture that prioritises team collaboration and guest satisfaction. With ample opportunities for leadership growth within a large and dynamic hospitality environment, employees are encouraged to develop their skills while enjoying the excitement of a bustling setting. Join us to be part of a team that values innovation and excellence in every guest experience.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant General Manager in City of Westminster
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Surety Hospitality. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Surety Hospitality
Don't be shy about reaching out to Surety Hospitality directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant General Manager in City of Westminster
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Surety Hospitality and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Surety Hospitality
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
