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For Companies At a Glance
- Tasks: Lead a team in delivering top-notch gas services and ensure customer satisfaction.
- Company: Join Sureserve, London's largest gas contractor with a focus on social housing.
- Benefits: Enjoy a competitive salary, generous leave, and a range of family-friendly policies.
- Why this job: Make a real impact in the community while advancing your career in a supportive environment.
- Qualifications: Must be a qualified Domestic Gas Engineer with previous management experience.
- Other info: Diverse and inclusive workplace with excellent career progression opportunities.
The predicted salary is between 43000 - 77000 £ per year.
Overview
The Sureserve Group of businesses provides market-leading compliance and energy services across the UK, with 4000 employees working from over 20 offices. Sureserve Compliance South, part of the Sureserve Group, delivers heating services within the social housing sector across London & the South East. We support our clients across domestic gas, commercial gas, renewables, and electrical services. We are London’s largest, most successful gas contractor, focusing on long-term contracts with our clients to offer our staff job security and progression opportunities.
Hours: 40 hour week - no call out
Pay: £50-55k
What we can offer an Area Manager:
- Competitive salary
- Contributory Pension scheme
- Life assurance
- 28 days annual leave inclusive of bank holidays, rising 1 per year of service to a max of 33 days
- Enhanced maternity, paternity, adoption leave, and other family friendly policies such as carer’s leave, neonatal leave, IVF, and assisted conception leave.
- Sureserve Benefits Hub, accessing over 1000’s retail discounts
- Virtual GP service, 24/7, 365 days, available for employees and your immediate family
- Employee assistance programme (EAP), available 24/7, 365 days, for employees and your immediate family
- Bike2Work scheme
- Home & Electronics – salary sacrifice purchase scheme
Duties for Area Manager:
- Responsible for customer services including complaint resolution
- Work closely with HR colleagues on employee-related issues that may occur throughout the employee lifecycle.
- Attend all contract meetings and report back to the Head of Region
- Monitor parts usage and credit returns to procurement department
- To ensure compliance is met on all contracts
- Responsible for all financial invoicing on time and chargeable works management
- Ensure letter procedure is adhered to and take full responsibility for no access procedure
- Achieving and maintaining 100% compliance on servicing programmes
- Manage key functions and roles within the Region
- Be the main link with our clients in terms of contract management
- Handle all forms of feedback from customers and clients and take appropriate action; take the lead on championing customer service
- Ensure the fleet of your region is kept to a high standard. Working with the fleet department when necessary, reporting any issues as they happen
- Assist in the preparation of bidding and contracting for new work
- Heavily involved in recruiting and monitoring probationary periods
- All associated ad-hoc administrative duties
The successful candidate will have:
- Qualified Domestic Gas Engineer (holding current ACS qualification)
- Previous Area Manager experience preferably from a social housing/construction background
- Able to provide a high level of courteous, professional customer service
- Highly proficient in MS Office, in particular Outlook and Excel
- Good written and verbal communication skills
- Flexible attitude with strong organisational skills
Sureserve is an equal opportunities employer, dedicated to nurturing a diverse and inclusive work environment. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.
Reasonable adjustments:
As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact scs.careers@sureserve.co.uk
Pre-employment checks:
Successful applicants will be subject to eligibility checks with a 3rd party, including the right to work in the UK and DBS checks.
Gas Area Manager in Uxbridge employer: Sureserve
Contact Detail:
Sureserve Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Gas Area Manager in Uxbridge
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who might know someone at Sureserve. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for the interview by researching Sureserve’s values and recent projects. We want to see that you’re genuinely interested in what we do, so come armed with questions that show you’ve done your homework!
✨Tip Number 3
Showcase your experience! When you get the chance to talk about your previous roles, highlight how your skills align with the responsibilities of the Area Manager position. We love hearing about real-life examples!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Sureserve team!
We think you need these skills to ace Gas Area Manager in Uxbridge
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Gas Area Manager role. Highlight your experience in customer service, compliance, and any relevant qualifications. We want to see how your background fits with what we do at Sureserve!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your skills align with our needs. Keep it engaging and personal – we love a bit of personality!
Showcase Your Achievements: When detailing your previous roles, focus on your achievements rather than just responsibilities. Numbers and specific examples can really make your application stand out. We’re all about results at Sureserve!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at Sureserve
✨Know Your Stuff
Make sure you brush up on your knowledge of gas engineering and compliance standards. Familiarise yourself with Sureserve's services, especially in social housing. This will show that you're genuinely interested and prepared for the role.
✨Showcase Your Leadership Skills
As an Area Manager, you'll need to demonstrate your ability to lead a team effectively. Prepare examples from your previous experience where you've successfully managed teams, resolved conflicts, or improved customer service. Be ready to discuss how you can bring that expertise to Sureserve.
✨Prepare Questions
Interviews are a two-way street! Think of insightful questions to ask about the company culture, team dynamics, and expectations for the role. This not only shows your interest but also helps you gauge if Sureserve is the right fit for you.
✨Practice Makes Perfect
Rehearse common interview questions and your responses. Consider doing mock interviews with a friend or using online resources. The more comfortable you are speaking about your experience and skills, the more confident you'll feel during the actual interview.
