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- Tasks: Support project delivery and administration for multiple site contracts.
- Company: Join Sureserve, a leading energy services provider dedicated to community improvement.
- Benefits: Enjoy 32 days annual leave, flexible benefits, and a supportive work environment.
- Why this job: Be part of a driven team making a real impact in communities across the UK.
- Qualifications: Excellent communication skills and problem-solving abilities are essential.
- Other info: Full UK driving licence required; background checks may apply.
The predicted salary is between 24000 - 25000 £ per year.
Sureserve Livingston, Scotland, United Kingdom
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Sureserve Livingston, Scotland, United Kingdom
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At Sureserve Energy Services UK Ltd., excellence is not just an expectation; it\’s our standard. With a driven team of nearly 600 professionals, we are at the forefront of providing stellar asset and energy services across the UK. Our mission is simple yet powerful to elevate the quality of life in the communities we serve by innovating and improving the spaces where people reside, work, and gather. We\’re currently seeking a Survey Coordinator to join our team in Bathgate, who shares our commitment to quality, service, and environmental improvement.
Role overview:
To support the successful delivery of multiple projects. Provide project and administrative support with a customer/client focus across multiple site contracts.
Key Responsibilities:
- Have a clear understanding of the day-to-day project tasks assigned to ensure the smooth running of the project from an administration perspective.
- Supporting the 360-scheme process, including aiding the project to be in line with legislative and key process changes.
- Notification of signs offs on client database and provide completion packs.
- Monitoring and closing off all aspects of completions.
- Reviewing and issuing survey programmes including updating survey status and survey uploads.
- Support the central point of communication for queries on multiple projects.
- Liaise with the Project Manager and Project team and all Site Staff (including Sub-Contractors) where appropriate.
- Support planning and processes to ensure project KPI’s are met.
- Follow up and ensure resolution of correspondence, customer complaints and queries.
- Processing, updating, and issuing programmed works and uploading to relevant in-house and
- external databases.
- Producing quotes for Green Homes applications.
- Support the Project Manager to create and produce project progress reports for Senior
- Management and clients.
- Liaise with field-based teams daily to ensure job allocation and completion.
Skills & experience:
- You will have excellent communication skills, proven ability to influence others with the ability to convey technically challenging information through a variety of media including presentations.
- Written reports, diagrams, and graphics.
- You will have a proven ability to solve technical/non-technical problems with skills in conflict resolution and management.
- You will demonstrate a high level of commitment and flexibility and be eager to accept responsibility.
- You will act with integrity and professionalism, gaining the trust of Clients and colleagues.
- Prioritisation with a flexible approach to deliver projects to time and budget is essential.
Additional Requirements:
- Disclosure Check/DBS
- Full UK Driving Licence (D)
What We Offer:
- Salary £24-25,000 per annum
- 32 days annual leave (Inc. bank holidays and Christmas and New Year Closure!)
- Employer contributed pension scheme
- Employee Assistance Programme with 24 hours telephone and online access
- Enhanced Maternity and Paternity Leave as part of our family-friendly benefits.
- A Flexible Benefits Scheme
- Sureserve Group Legends scheme, with a reward for the ultimate legend!
Sureserve is committed to creating a diverse and inclusive workplace. We celebrate individual differences and believe that they contribute to our collective success. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Eligibility to work in the UK is required, and candidates may undergo background checks before starting employment.
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Survey Coordinator employer: Sureserve
Contact Detail:
Sureserve Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Survey Coordinator
✨Tip Number 1
Familiarise yourself with Sureserve's mission and values. Understanding their commitment to quality and environmental improvement will help you align your responses during interviews, showcasing how your personal values match theirs.
✨Tip Number 2
Network with current or former employees of Sureserve on platforms like LinkedIn. Engaging in conversations can provide you with insider knowledge about the company culture and expectations for the Survey Coordinator role.
✨Tip Number 3
Prepare to discuss specific examples of your project management and administrative skills. Highlighting your experience in managing multiple tasks and communicating effectively will demonstrate your capability to handle the responsibilities of the role.
✨Tip Number 4
Research the latest trends in energy services and asset management. Being knowledgeable about industry developments will not only impress your interviewers but also show your genuine interest in contributing to Sureserve's projects.
We think you need these skills to ace Survey Coordinator
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Survey Coordinator. Highlight your relevant experience in project administration and customer service in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your communication skills, problem-solving abilities, and any relevant project management experience.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific projects or experiences that demonstrate your ability to support multiple site contracts and meet KPIs.
Proofread Your Application: Ensure your application is free from spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for the Survey Coordinator role.
How to prepare for a job interview at Sureserve
✨Understand the Role
Before your interview, make sure you have a solid understanding of the Survey Coordinator role. Familiarise yourself with the key responsibilities and how they align with your skills and experiences. This will help you articulate why you're a great fit for the position.
✨Showcase Communication Skills
As communication is crucial in this role, prepare examples that demonstrate your ability to convey complex information clearly. Think about times when you've successfully communicated with clients or team members, especially in challenging situations.
✨Prepare for Problem-Solving Questions
Expect questions that assess your problem-solving abilities. Be ready to discuss specific instances where you've resolved conflicts or tackled technical issues. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Demonstrate Flexibility and Commitment
The job requires a high level of commitment and flexibility. Prepare to discuss how you've managed multiple projects or adapted to changing circumstances in previous roles. Highlight your willingness to take on responsibility and your dedication to delivering quality results.
