At a Glance
- Tasks: Diagnose and repair renewable energy systems while providing top-notch customer support.
- Company: Join Sureserve, a leader in affordable heating and energy solutions.
- Benefits: Enjoy a company vehicle, professional development, and a supportive work environment.
- Other info: Flexible working hours with opportunities for career progression and social activities.
- Why this job: Make a real difference in the decarbonisation journey while enhancing lives.
- Qualifications: Experience in renewable energy systems and strong problem-solving skills required.
The predicted salary is between 40500 - 49500 £ per year.
Sureserve's mission is to be the trusted partner of choice to the social housing and related public sector in delivering essential and affordable heating, energy savings, and compliance solutions. We are playing a key and progressive role in decarbonisation, always delivering for customers, employees, residents and the environment with safety, integrity and respect at the forefront of everything we do.
We provide trusted high-quality solutions that focus on energy efficiency, warm, safe, and compliant homes, and an improved quality of life for residents. With a nationwide reach, regional and local relationships and expertise, and commitment to excellent client service, we are set up to be a trusted partner for now and the future.
We are on the lookout for an experienced and dedicated renewables engineer to join our team. This role requires a reliable professional with detailed knowledge of renewable energy systems who can manage complex problems effectively, communicate proficiently, and adapt smoothly to changes. The successful candidate will possess excellent time management skills and a positive attitude, along with a proven ability in delivering high-quality customer service within a team environment.
Overview of Role: The main responsibility of the Renewables Breakdown Engineer will be to provide maintenance and repair services for our renewable energy installations. This includes diagnosing and rectifying faults, providing technical support and advice, and ensuring all work is completed in line with safety standards and regulations. The role will involve close collaboration with our engineering and customer service teams, making effective communication and teamwork vital.
Key Responsibilities:
- Diagnosing & repairing faults within renewable energy central heating and hot water systems across the region.
- Providing technical support and advice to customers and colleagues.
- Ensuring high levels of customer care in dealing with clients and tenants to meet the required quality standards.
- Communicating updates and progress of work, completing the required paperwork electronically and manually.
- Ensuring all Health and Safety requirements and legislation, including Risk Assessments, Safe Systems of Work and COSHH Records, are adhered to during daily work.
- Complying with stock ordering and auditing procedures so relevant parts are available to fulfil job requirements.
Key Requirements & Attributes:
- With a friendly and professional attitude, you will build strong relationships with our clients and their tenants, ensuring all works meet the required standards.
- Experience in renewable energy heating and hot water systems is essential for this role.
- Skilled at problem solving & decision making.
- Gas qualifications are desirable for this role.
- Valid Driving License.
Working hours are: 5 days per week (Mon - Fri) 8am to 5pm - 40 hrs, 1 hour for lunch daily. Call out rota to go on doing evenings & weekend work if interested.
What We Offer:
- Company vehicle and fuel card.
- Uniform & mobile device.
- Support provided for professional qualifications.
- Employee wellbeing programme, occupational health support, telephone support - counselling for staff.
- Service level awarded annual leave.
- Enhanced maternity & paternity packages.
- Dental/Healthcare cash plan.
- Cycle to Work Scheme.
- Electric Vehicle Leasing Scheme.
- Gender Equality Working Group.
- Sureserve Academy - a platform for development, career progression.
- Employee Voice Programme.
- Social activities for all of our Teams.
- Sureserve Legends - celebrating the fantastic ways in which our employees live our values.
Sureserve is committed to creating a diverse and inclusive workplace. We celebrate individual differences and believe that they contribute to our collective success. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact us.
Successful applicants will be subject to eligibility checks including the right to work in the UK and DBS checks. Join us in our mission to deliver excellence across the UK.
Renewables Service & Repair Engineer in Stevenage employer: Sureserve
The Sureserve Group is an excellent employer, offering a supportive work culture that values teamwork and collaboration. With a focus on employee growth, we provide opportunities for professional development and training, ensuring that our staff can thrive in their roles. Located in the UK, our commitment to social housing and compliance means you will be part of a meaningful mission, making a positive impact in the community while enjoying a rewarding career.
