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- Tasks: Maintain and repair heating systems in clients' properties, ensuring efficiency and safety.
- Company: Join Sureserve, a trusted partner in delivering essential heating solutions.
- Benefits: Company vehicle, professional development support, and employee wellbeing programmes.
- Why this job: Make a real difference in people's lives by providing warm and safe homes.
- Qualifications: Gas qualifications (CCN1, CENWAT, HTR1, CKR1) are essential.
- Other info: Dynamic team environment with opportunities for career progression and social activities.
The predicted salary is between 30000 - 42000 £ per year.
Sureserve's mission is to be the trusted partner of choice to the social housing and related public sector in delivering essential and affordable heating, energy savings, and compliance solutions. We are playing a key and progressive role in decarbonisation, always delivering for customers, employees, residents and the environment with safety, integrity and respect at the forefront of everything we do.
We provide trusted high-quality solutions that focus on energy efficiency, warm, safe, and compliant homes, and an improved quality of life for residents. With a nationwide reach, regional and local relationships and expertise, and commitment to excellent client service, we are set up to be a trusted partner for now and the future.
We are seeking an experienced gas engineer to join our busy team to carry out service and repairs on domestic heating and hot water systems for our customers.
Overview of Role:The primary responsibility of the Heating Engineer will be to maintain and repair heating systems in our clients' properties. They will ensure that the heating and hot water systems are operating efficiently and safely, and that any repairs are completed in a timely manner ensuring customer satisfaction.
Key Responsibilities:- Carry out service and maintenance works on a variety of domestic properties across the region.
- Ensuring high levels of customer care in dealing with clients and tenants to meet the required quality standards.
- Communicate updates and progress of work, completing the required paperwork electronically and manually.
- Ensure all Health and Safety requirements and legislation, including Risk Assessments, Safe Systems of Work and COSHH Records, are adhered to during your daily work.
- To comply with stock ordering and auditing procedures so relevant parts are available to fulfil job requirements.
- Gas qualifications are essential for this role including as a minimum CCN1, CENWAT, HTR1, CKR1.
- Out of Hours evening and weekend cover on a rota basis is required as part of this role.
- A friendly and professional attitude to build strong relationships with clients and tenants.
- It is important that we complete all the appropriate criminal and reference checks before you start working with us.
Working hours are: Monday to Friday 8am till 5pm (1 hour for lunch) plus call out rota to go on doing evenings and weekends work.
What We Offer:- Company vehicle and fuel card
- Uniform & mobile device
- Support provided for professional qualifications
- Employee wellbeing programme, occupational health support, telephone support- counselling for staff
- Service level awarded annual leave
- Enhanced maternity & paternity packages
- Dental/Healthcare cash plan
- Cycle to Work Scheme
- Electric Vehicle Leasing Scheme
- Gender & Equality Working Group
- Sureserve Academy- a platform for development, career progression
- Employee Voice programme
- Social activities for all of our Teams
- Sureserve Legends- celebrating the fantastic ways in which our employees live our values.
Sureserve is committed to creating a diverse and inclusive workplace. We celebrate individual differences and believe that they contribute to our collective success. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact scc-hr@sureserve.co.uk.
Successful applicants will be subject to eligibility checks including the right to work in the UK and DBS checks. Join us in our mission to deliver excellence across the UK.
Heating Engineer in Stevenage employer: Sureserve
Contact Detail:
Sureserve Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Heating Engineer in Stevenage
✨Tip Number 1
Network like a pro! Reach out to your contacts in the heating and energy sector. Attend local events or join online forums where you can meet potential employers or colleagues. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! If you’ve got gas qualifications, make sure to highlight them in conversations. Consider offering to demonstrate your expertise during interviews or even in informal chats. It’s all about proving you’re the right fit for the role.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to companies like Sureserve through our website. Express your interest in working with us and ask about any upcoming opportunities. A little initiative can go a long way!
✨Tip Number 4
Prepare for the interview! Research Sureserve’s mission and values, and think about how your experience aligns with them. Be ready to discuss how you can contribute to our commitment to safety, integrity, and customer satisfaction. Confidence is key!
We think you need these skills to ace Heating Engineer in Stevenage
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Heating Engineer role. Highlight your gas qualifications and any relevant experience in maintaining heating systems. We want to see how your skills align with our mission of delivering high-quality solutions.
Showcase Customer Care: Since customer satisfaction is key for us, include examples of how you've provided excellent service in previous roles. A friendly and professional attitude goes a long way, so let that shine through in your application!
Be Clear and Concise: When filling out your application, keep it clear and concise. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, especially when it comes to your experience and qualifications.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need about the position there!
How to prepare for a job interview at Sureserve
✨Know Your Stuff
Make sure you brush up on your gas qualifications and relevant heating systems. Be ready to discuss your experience with CCN1, CENWAT, HTR1, and CKR1 certifications. This shows you’re not just qualified but also passionate about your work.
✨Customer Care is Key
Since Sureserve values high levels of customer care, think of examples where you've gone above and beyond for clients or tenants. Prepare to share how you handle difficult situations while maintaining professionalism and a friendly attitude.
✨Safety First
Familiarise yourself with health and safety regulations, including Risk Assessments and COSHH Records. Be prepared to discuss how you ensure safety in your daily work and how you’ve handled safety issues in the past.
✨Show Your Team Spirit
Sureserve is all about teamwork and collaboration. Think of instances where you’ve worked well in a team or contributed to a positive work environment. Highlighting your ability to build strong relationships will resonate well with the interviewers.
