Sureserve is seeking a part-time Out of Hours Contact Centre Agent to act as the main contact for servicing and maintenance during out-of-hours. You will answer inbound calls from customers and engineers, delivering excellent customer service and updating the internal systems.
The role offers a 3 on 3 off shift pattern with 5pmβ8:30pm Monday to Friday and 8amβ10pm on weekends, plus a range of employee benefits and a supportive team environment.
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Part-Time Evening & Weekend Contact Centre Agent in South Shields employer: Sureserve
The Sureserve Group is an excellent employer, offering a supportive work culture that values teamwork and collaboration. With a focus on employee growth, we provide opportunities for professional development and training, ensuring that our staff can thrive in their roles. Located in the UK, our commitment to social housing and compliance means you will be part of a meaningful mission, making a positive impact in the community while enjoying a rewarding career.