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- Tasks: Support our procurement team by managing orders and materials for repair and maintenance tasks.
- Company: Join Sureserve Group, a leading provider of compliance and energy services in the UK.
- Benefits: Enjoy 28 days annual leave, overtime opportunities, and an employee assistance programme.
- Why this job: Be part of a diverse team with job security and growth opportunities in a thriving industry.
- Qualifications: Experience in procurement, customer service, and MS Office is essential; plumbing knowledge is a plus.
- Other info: We celebrate diversity and offer adjustments during recruitment for those who need them.
The predicted salary is between 21600 - 36000 £ per year.
The Sureserve Group of businesses provides market-leading compliance and energy services across the UK, with over 3,200 employees working from over 20 offices.
Sureserve Compliance South, part of the Sureserve Group, delivers heating services within the social housing sector across London & the South East. We support our clients across domestic gas, commercial gas, renewables, and electrical services. We are London’s largest, most successful gas contractor, focusing on long-term contracts with our clients to offer our staff job security and progression opportunities.
Role
The role is a key part in the Support Service network for the business where our procurement team liaise with our onsite operatives for ordering and the processing of required materials to enable them to be able to undertake repair, maintenance and installations works efficiently.
- You will have experience in communicating with engineering staff in similar business or perhaps from a supplier perspective.
- Obtaining correct suppliers Part numbers to process Purchase Order for materials
- Excluding the booking of appointments – Taking ownership of the job cycle where materials are required
- Answer inbound queries from engineers ‘on site’ for reactive procurement
- Answer queries from engineers and our contact centre to escalate reactive urgent purchasing where required
- All associated ad-hoc administrative duties
The successful candidate will have
- MS Office, in particular MS Outlook and Excel
- Experience in Plumbing/Heating/Building material purchasing and procurement
- Experience using MS Office, in particular MS Outlook and Excel
- Domestic Gas and plumbing (materials) experience essential. (Commercial Gas and Renewable materials ideal but not essential)
- Experience dealing with Engineers and other operatives
- Able to provide a high level of courteous, professional customer service to colleagues
- Good written and verbal communication skills
- Flexible attitude with strong organisational skills
- Experience with Microsoft Dynamics NAV ideal but not essential
What we can offer you
- Overtime opportunities
- Salary exchange pension
- Employee assistance programme
- 28 days annual leave including bank holidays, rising by one day with each full year of service (max five additional)
- Enhanced family leave (dependent on length of service)
Sureserve is committed to creating a diverse and inclusive workplace. We celebrate individual differences and believe that they contribute to our collective success. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please speak to your recruiter.
Successful applicants will be subject to eligibility checks including the right to work in the UK and DBS checks.
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Procurement Office Junior employer: Sureserve
Contact Detail:
Sureserve Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Procurement Office Junior
✨Tip Number 1
Familiarise yourself with the specific materials and suppliers relevant to plumbing and heating. Understanding the products and their applications will help you communicate effectively with engineers and demonstrate your knowledge during the interview.
✨Tip Number 2
Brush up on your MS Office skills, particularly Excel and Outlook. Being proficient in these tools is crucial for managing procurement tasks efficiently, so consider taking a quick online course or tutorial to enhance your skills before applying.
✨Tip Number 3
Network with professionals in the plumbing and heating industry. Attend local events or join online forums to connect with others who work in procurement or engineering roles. This can provide valuable insights and potentially lead to referrals.
✨Tip Number 4
Prepare to discuss your experience in customer service during the interview. Highlight examples where you've successfully handled queries or resolved issues, as this role requires a high level of professionalism and communication with colleagues and engineers.
We think you need these skills to ace Procurement Office Junior
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in procurement, particularly in plumbing, heating, or building materials. Emphasise any previous roles where you communicated with engineering staff or managed purchasing processes.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the key responsibilities of the Procurement Office Junior role. Mention your experience with MS Office, especially Excel and Outlook, and how it relates to the job requirements.
Showcase Communication Skills: In your application, provide examples of how you've effectively communicated with engineers or other operatives in past roles. Highlight your ability to handle queries and provide excellent customer service.
Highlight Relevant Experience: If you have experience with Microsoft Dynamics NAV or similar systems, be sure to mention it. Also, include any specific knowledge of domestic gas and plumbing materials, as this is essential for the role.
How to prepare for a job interview at Sureserve
✨Know Your Procurement Basics
Brush up on your knowledge of procurement processes, especially in the plumbing and heating sectors. Be prepared to discuss how you would handle ordering materials and managing supplier relationships.
✨Demonstrate Communication Skills
Since the role involves liaising with engineers and operatives, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in past roles, especially in high-pressure situations.
✨Familiarise Yourself with MS Office
As proficiency in MS Outlook and Excel is crucial, ensure you're comfortable navigating these applications. You might be asked to demonstrate your skills or discuss how you've used them in previous jobs.
✨Showcase Your Customer Service Experience
Highlight any experience you have in providing excellent customer service. Be ready to share specific instances where you resolved issues or improved processes for colleagues or clients.
