At a Glance
- Tasks: Perform plumbing repairs and maintenance to ensure efficient heating and hot water systems.
- Company: Join Sureserve, a leader in energy-efficient solutions with a commitment to safety and integrity.
- Benefits: Enjoy a company vehicle, professional development support, and a wellbeing programme.
- Other info: Be part of a diverse team with excellent career progression opportunities.
- Why this job: Make a real difference in people's lives while advancing your plumbing career.
- Qualifications: Qualified plumber with relevant certification and strong problem-solving skills.
The predicted salary is between 30000 - 42000 £ per year.
Sureserve is a national company offering market leading heating & hot water solutions from a network of regional offices across the East of England and the Midlands. We are playing a key and progressive role in decarbonisation, delivering for customers, employees, residents and the environment with safety, integrity and respect at the forefront of everything we do. We provide trusted high‑quality solutions that focus on energy efficiency, warm, safe, and compliant homes, and an improved quality of life for residents.
We are seeking an experienced plumber to perform maintenance and repairs to our clients’ heating and hot water systems, completing all work in a timely manner to ensure customer satisfaction.
Overview Of Role
The Plumber will visit client properties to perform a range of plumbing maintenance and repair tasks. They will ensure that all plumbing systems function efficiently and safely, completing all repairs in a timely manner to ensure customer satisfaction.
Key Responsibilities
- Perform all necessary plumbing repairs and maintenance work.
- Install and repair plumbing fixtures.
- Diagnose and assess plumbing issues.
- Ensure all Health and Safety requirements and legislation, including Risk Assessments, Safe Systems of Work and COSHH Records, are adhered to during daily work.
- Maintain a professional demeanour while interacting with clients and tenants.
Key Attributes & Requirements
- Qualified and experienced in plumbing with relevant certification.
- Self‑motivated, flexible and able to work in a team environment.
- Ability to diagnose problems and propose cost‑effective solutions.
- Good communication skills to effectively interact with clients and our team.
- Strong understanding of health and safety regulations.
- Adhere to the Out of Hours, weekends and evenings on call rota.
- Completion of all appropriate criminal and reference checks before starting work.
What We Offer
- Company vehicle and fuel card
- Uniform & mobile device
- Support provided for professional qualifications
- Employee wellbeing programme, occupational health support, telephone support – counselling for staff
- Service level awarded annual leave
- Enhanced maternity & paternity packages
- Dental/Healthcare cash plan
- Cycle to Work Scheme
- Electric Vehicle Leasing Scheme
- Gender Equality Working Group
- Sureserve Academy – a platform for development, career progression
- Employee Voice Programme
- Social activities for all of our teams
- Sureserve Legends – celebrating the fantastic ways in which our employees live our values.
EEO & Inclusive Workplace Statement
Sureserve is committed to creating a diverse and inclusive workplace. We celebrate individual differences and believe that they contribute to our collective success. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Recruitment Process & Requirements
As part of our commitment to inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you need any adjustments, please contact scc-hr@sureserve.co.uk. Successful applicants will be subject to eligibility checks including the right to work in the UK and DBS checks.
Join us in our mission to deliver excellence across the UK.
Plumber employer: Sureserve
At Sureserve, we pride ourselves on being an excellent employer, offering a supportive team environment in Liverpool where expertise and customer service are highly valued. With a strong focus on employee development, we provide numerous benefits including a company vehicle, pension scheme, and access to retail discounts, ensuring our staff can thrive both professionally and personally while making a meaningful impact in the communities we serve.
StudySmarter Expert Advice🤫
We think this is how you could land Plumber
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Sureserve. Understand their values and mission, especially their focus on decarbonisation and customer satisfaction. This will help you tailor your answers and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Run through common plumbing scenarios or questions you might face in the interview. Think about how you would diagnose issues or propose solutions. Being prepared will boost your confidence and help you shine during the chat.
✨Tip Number 3
Show off your soft skills! While technical skills are crucial, don’t forget to highlight your communication and teamwork abilities. Sureserve values good client interaction, so share examples of how you've successfully worked with clients or colleagues in the past.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to join the Sureserve team. Don’t miss out on this opportunity!
We think you need these skills to ace Plumber
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the plumber role at Sureserve. Highlight your relevant experience, qualifications, and any specific plumbing skills that match what we're looking for. A personalised CV shows us you're genuinely interested!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you want to join Sureserve and how your skills align with our mission. Keep it friendly and professional, and don’t forget to mention your commitment to health and safety.
Showcase Your Problem-Solving Skills:In your application, give examples of how you've diagnosed and resolved plumbing issues in the past. We love seeing candidates who can think on their feet and come up with cost-effective solutions for clients.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details about the role and our company culture there!
How to prepare for a job interview at Sureserve
✨Know Your Plumbing Stuff
Make sure you brush up on your plumbing knowledge before the interview. Be ready to discuss your experience with heating and hot water systems, as well as any specific repairs or installations you've handled. This will show that you're not just qualified, but also passionate about your work.
✨Safety First!
Since health and safety regulations are crucial in this role, be prepared to talk about how you ensure compliance in your work. Familiarise yourself with relevant legislation and be ready to share examples of how you've adhered to safety protocols in past jobs.
✨Show Off Your Communication Skills
As a plumber, you'll need to interact with clients and team members regularly. Think of examples where you've effectively communicated complex plumbing issues to customers or worked collaboratively with colleagues. This will highlight your ability to maintain professionalism and build relationships.
✨Be Ready for Problem-Solving
Expect questions that assess your diagnostic skills. Prepare to discuss how you've approached plumbing problems in the past and the cost-effective solutions you've proposed. This will demonstrate your critical thinking and resourcefulness, which are key attributes for the role.
