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- Tasks: Maintain and repair heating systems in clients' properties, ensuring efficiency and safety.
- Company: Join a diverse and inclusive company dedicated to excellence in service.
- Benefits: Company vehicle, professional development support, wellbeing programmes, and enhanced leave packages.
- Why this job: Make a real difference by ensuring homes are warm and safe for families.
- Qualifications: Gas qualifications (CCN1, CENWAT, HTR1, CKR1) and a friendly attitude required.
- Other info: Flexible working hours with opportunities for career progression and social activities.
The predicted salary is between 30000 - 42000 £ per year.
The primary responsibility of the Heating Engineer will be to maintain and repair heating systems in our clients' properties. They will ensure that the heating & hot water systems are operating efficiently and safely, and that any repairs are completed in a timely manner ensuring customer satisfaction.
Key Responsibilities
- Carry out service and maintenance works on a variety of domestic properties across the region.
- Ensuring high levels of customer care in dealing with clients and tenants to meet the required quality standards.
- Communicate updates and progress of work, completing the required paperwork electronically and manually.
- Ensure all Health and Safety requirements and legislation, including Risk Assessments, Safe Systems of Work and COSHH Records, are adhered to during daily work.
- To comply with stock ordering and auditing procedures so relevant parts are available to fulfil job requirements.
Qualifications
- Gas qualifications are essential for this role including as a minimum CCN1, CENWAT, HTR1, CKR1.
- Out of Hours evening and weekend cover on a rota basis is required as part of this role.
- A friendly and professional attitude to build strong relationships with clients & tenants.
- It is important that we complete all the appropriate criminal and reference checks before you start working with us.
Working hours
Monday to Friday 8am till 5pm (1 hour for lunch) plus call out rota to go on doing evenings & weekends work.
What We Offer
- Company vehicle and fuel card
- Uniform & mobile device
- Support provided for professional qualifications
- Employee wellbeing programme, occupational health support, telephone support- counselling for staff
- Service level awarded annual leave
- Enhanced maternity & paternity packages
- Dental/Healthcare cash plan
- Cycle to Work Scheme
- Electric Vehicle Leasing Scheme
- Gender & Equality Working Group
- Sureserve Academy- a platform for development, career progression
- Employee Voice programme
- Social activities for all of our Teams
- Sureserve Legends- celebrating the fantastic ways in which our employees live our values.
Sureserve is committed to creating a diverse and inclusive workplace. We celebrate individual differences and believe that they contribute to our collective success. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact scc-hr@sureserve.co.uk. Successful applicants will be subject to eligibility checks including the right to work in the UK and DBS checks.
Join us in our mission to deliver excellence across the UK.
Heating Engineer in Peterborough employer: Sureserve
Contact Detail:
Sureserve Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Heating Engineer in Peterborough
✨Tip Number 1
Network like a pro! Reach out to your contacts in the heating industry and let them know you're on the lookout for opportunities. You never know who might have a lead or be able to refer you to a job.
✨Tip Number 2
Get your hands dirty! Consider volunteering or taking on freelance jobs to gain experience and showcase your skills. This not only builds your CV but also gives you real-world examples to discuss in interviews.
✨Tip Number 3
Prepare for interviews by researching common questions for Heating Engineers. Practice your responses, focusing on your technical skills and customer service experience. We want to see how you can keep our clients happy!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our team at Sureserve.
We think you need these skills to ace Heating Engineer in Peterborough
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your gas qualifications and any relevant experience in your application. We want to see how you can maintain and repair heating systems like a pro!
Customer Care is Key: Since you'll be dealing with clients and tenants, let us know about your customer service skills. Share examples of how you've built strong relationships in the past – it really makes a difference!
Be Clear and Concise: When filling out your application, keep it straightforward. We appreciate clarity, so make sure to communicate your updates and progress effectively, just like you would on the job.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and get you started on your journey with us at StudySmarter!
How to prepare for a job interview at Sureserve
✨Know Your Stuff
Make sure you brush up on your gas qualifications and any relevant heating systems knowledge. Be ready to discuss specific scenarios where you've successfully maintained or repaired heating systems, as this will show your expertise and confidence in the role.
✨Customer Care is Key
Since the role involves a lot of client interaction, think about examples where you've provided excellent customer service. Prepare to share how you handle difficult situations with clients and ensure their satisfaction, as this will highlight your friendly and professional attitude.
✨Health and Safety First
Familiarise yourself with health and safety regulations relevant to the heating industry. Be prepared to discuss how you’ve adhered to these in past roles, including risk assessments and safe working practices, to demonstrate your commitment to safety.
✨Be Ready for the Rota
Understand that out-of-hours work is part of the job. Be honest about your availability and willingness to take on evening and weekend shifts. This shows your dedication and flexibility, which are crucial traits for a Heating Engineer.
