The Sureserve Group is hiring an Out of Hours Contact Centre Agent in Worcester Park to serve as the main point of customer contact for servicing and responsive maintenance during out-of-hours periods. You will handle inbound calls from customers and engineers, delivering courteous service and updating the internal system.
The role requires previous administrative experience, strong customer service, MS Office proficiency, and flexible, organized work style.
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Part-Time Out-of-Hours Contact Centre Agent (Social Housing) employer: Sureserve
The Sureserve Group is an excellent employer, offering a supportive work culture that values teamwork and collaboration. With a focus on employee growth, we provide opportunities for professional development and training, ensuring that our staff can thrive in their roles. Located in the UK, our commitment to social housing and compliance means you will be part of a meaningful mission, making a positive impact in the community while enjoying a rewarding career.