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- Tasks: Maintain and repair heating systems in domestic properties, ensuring efficiency and safety.
- Company: Join Sureserve, a leader in affordable heating and energy solutions.
- Benefits: Company vehicle, professional development support, and employee wellbeing programmes.
- Why this job: Make a real difference in people's lives by providing warm, safe homes.
- Qualifications: Gas qualifications (CCN1, CENWAT, HTR1, CKR1) are essential.
- Other info: Diverse and inclusive workplace with excellent career progression opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Sureserve's mission is to be the trusted partner of choice to the social housing and related public sector in delivering essential and affordable heating, energy savings, and compliance solutions. We are playing a key and progressive role in decarbonisation, always delivering for customers, employees, residents and the environment with safety, integrity and respect at the forefront of everything we do. We provide trusted high-quality solutions that focus on energy efficiency, warm, safe, and compliant homes, and an improved quality of life for residents.
We are seeking an experienced gas engineer to join our busy team to carry out service and repairs on domestic heating and hot water systems for our customers.
Overview of RoleThe primary responsibility of the Heating Engineer will be to maintain and repair heating systems in our clients' properties. They will ensure that the heating and hot water systems are operating efficiently and safely, and that any repairs are completed in a timely manner ensuring customer satisfaction.
Key Responsibilities- Carry out service and maintenance works on a variety of domestic properties across the region.
- Ensuring high levels of customer care in dealing with clients and tenants to meet the required quality standards.
- Communicate updates and progress of work, completing the required paperwork electronically and manually.
- Ensure all Health and Safety requirements and legislation, including Risk Assessments, Safe Systems of Work and COSHH Records, are adhered to during your daily work.
- To comply with stock ordering and auditing procedures so relevant parts are available to fulfil job requirements.
- Gas qualifications are essential for this role including as a minimum CCN1, CENWAT, HTR1, CKR1.
- Out of Hours evening and weekend cover on a rota basis is required as part of this role.
- A friendly and professional attitude to build strong relationships with clients and tenants.
- It is important that we complete all the appropriate criminal and reference checks before you start working with us.
- Company vehicle and fuel card.
- Uniform & mobile device.
- Support provided for professional qualifications.
- Employee wellbeing programme, occupational health support, telephone support - counselling for staff.
- Service level awarded annual leave.
- Enhanced maternity & paternity packages.
- Dental/Healthcare cash plan.
- Cycle to Work Scheme.
- Electric Vehicle Leasing Scheme.
- Gender & Equality Working Group.
- Sureserve Academy - a platform for development, career progression.
- Employee Voice programme.
- Social activities for all of our Teams.
- Sureserve Legends - celebrating the fantastic ways in which our employees live our values.
Sureserve is committed to creating a diverse and inclusive workplace. We celebrate individual differences and believe that they contribute to our collective success. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact scc-hr@sureserve.co.uk.
Successful applicants will be subject to eligibility checks including the right to work in the UK and DBS checks. Join us in our mission to deliver excellence across the UK.
Heating Engineer in Loughborough employer: Sureserve
Contact Detail:
Sureserve Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Heating Engineer in Loughborough
✨Tip Number 1
Network like a pro! Reach out to your contacts in the heating and energy sector. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Show up at industry events or local meet-ups. It's a great way to meet potential employers face-to-face and show them your passion for heating solutions and customer care.
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can keep you fresh in their minds and shows that you’re genuinely interested in the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about joining our mission.
We think you need these skills to ace Heating Engineer in Loughborough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Heating Engineer role. Highlight your relevant gas qualifications and experience in maintaining heating systems. We want to see how your skills align with our mission of delivering high-quality solutions.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for the role and how you can contribute to our commitment to customer satisfaction and safety. Let us know why you’re the perfect fit for our team!
Showcase Your Customer Care Skills: Since customer care is key in this role, make sure to include examples of how you've provided excellent service in previous positions. We love seeing candidates who understand the importance of building strong relationships with clients and tenants.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of all the amazing candidates like you!
How to prepare for a job interview at Sureserve
✨Know Your Stuff
Make sure you brush up on your gas qualifications and relevant heating systems. Be ready to discuss your experience with CCN1, CENWAT, HTR1, and CKR1 certifications. This shows you’re not just qualified but also passionate about your work.
✨Customer Care is Key
Since the role involves a lot of client interaction, think of examples where you've gone above and beyond for customers. Prepare to share how you handle difficult situations and ensure customer satisfaction, as this will resonate well with the interviewers.
✨Safety First
Familiarise yourself with health and safety regulations, including Risk Assessments and COSHH Records. Be prepared to discuss how you ensure safety in your daily work, as this is crucial for the role and reflects your professionalism.
✨Show Your Team Spirit
Sureserve values teamwork and collaboration. Think of instances where you’ve worked effectively within a team or contributed to a positive work environment. Highlighting your ability to build strong relationships with colleagues and clients will set you apart.
