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- Tasks: Maintain and repair heating systems in clients’ properties for optimal efficiency and safety.
- Company: Sureserve, a trusted partner in social housing and energy solutions.
- Benefits: Company vehicle, professional development support, and employee wellbeing programmes.
- Why this job: Make a real difference in people's lives by ensuring warm and safe homes.
- Qualifications: Gas qualifications required; friendly attitude and strong communication skills essential.
- Other info: Join a diverse team with excellent career progression opportunities.
The predicted salary is between 30000 - 42000 £ per year.
Sureserve’s mission is to be the trusted partner of choice to the social housing and related public sector in delivering essential and affordable heating, energy savings, and compliance solutions. We play a key and progressive role in decarbonisation and focus on safety, integrity and respect at the forefront of everything we do. We provide trusted high‑quality solutions that focus on energy efficiency, warm, safe, and compliant homes, and an improved quality of life for residents.
Overview
The primary responsibility of the Heating Engineer will be to maintain and repair heating systems in clients’ properties. They will ensure that the heating & hot water systems are operating efficiently and safely, and that any repairs are completed in a timely manner ensuring customer satisfaction.
Key Responsibilities
- Carry out service and maintenance works on a variety of domestic properties across the region.
- Ensure high levels of customer care in dealing with clients and tenants to meet required quality standards.
- Communicate updates and progress of work, completing the required paperwork electronically and manually.
- Ensure all Health and Safety requirements and legislation, including Risk Assessments, Safe Systems of Work and COSHH Records, are adhered to during daily work.
- Comply with stock ordering and auditing procedures so relevant parts are available to fulfil job requirements.
Key Attributes & Requirements
- Gas qualifications are essential for this role including a minimum of CCN1, CENWAT, HTR1, CKR1.
- Out of Hours evening and weekend cover on a rota basis is required.
- A friendly and professional attitude to build strong relationships with clients & tenants.
- Completion of all appropriate criminal and reference checks before starting work with us.
Working hours are Monday to Friday 8am till 5pm with 1 hour for lunch, plus on‑call rota / weekend working.
What We Offer
- Company vehicle and fuel card
- Uniform & mobile device
- Support provided for professional qualifications
- Employee wellbeing programme, occupational health support, telephone support‑counselling for staff
- Service level awarded annual leave
- Enhanced maternity & paternity packages
- Dental/Healthcare cash plan
- Cycle to Work Scheme
- Electric Vehicle Leasing Scheme
- Gender & Equality Working Group
- Sureserve Academy – a platform for development, career progression
- Employee Voice programme
- Social activities for all of our teams
- Sureserve Legends – celebrating the fantastic ways in which our employees live our values
Sureserve is committed to creating a diverse and inclusive workplace. We celebrate individual differences and believe that they contribute to our collective success. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. As part of our commitment to inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact scc-hr@sureserve.co.uk. Successful applicants will be subject to eligibility checks including the right to work in the UK and DBS checks. Join us in our mission to deliver excellence across the UK.
Heating Engineer- Lincoln employer: Sureserve
Contact Detail:
Sureserve Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Heating Engineer- Lincoln
✨Tip Number 1
Network like a pro! Reach out to your contacts in the heating and energy sector. Attend local events or join online forums where you can meet potential employers or colleagues. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! If you’ve got gas qualifications, make sure to highlight them in conversations. Bring up specific projects you’ve worked on that demonstrate your expertise in maintaining and repairing heating systems. This will help you stand out!
✨Tip Number 3
Be proactive! Don’t just wait for job postings to appear. Reach out directly to companies like Sureserve through our website. Express your interest in working with us and share how you can contribute to our mission of delivering essential heating solutions.
✨Tip Number 4
Prepare for interviews by brushing up on your customer care skills. Since high levels of customer satisfaction are key in this role, think of examples where you’ve gone above and beyond for clients. This will show you’re the right fit for the team!
We think you need these skills to ace Heating Engineer- Lincoln
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Heating Engineer role. Highlight your relevant gas qualifications and any experience you have in maintaining heating systems. We want to see how your skills match our mission of delivering high-quality solutions!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about heating engineering and how you can contribute to our goal of providing safe and compliant homes. Keep it friendly and professional, just like we do at Sureserve.
Showcase Customer Care Skills: Since customer satisfaction is key for us, make sure to mention any experience you have in dealing with clients or tenants. Share examples of how you've gone above and beyond to ensure their needs are met – we love that kind of attitude!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Sureserve
✨Know Your Stuff
Make sure you brush up on your gas qualifications and relevant heating systems. Be ready to discuss your experience with CCN1, CENWAT, HTR1, and CKR1 certifications. Showing that you’re knowledgeable about the technical aspects will impress the interviewers.
✨Customer Care is Key
Since this role involves a lot of client interaction, think of examples where you've provided excellent customer service. Be prepared to share how you’ve handled difficult situations or ensured customer satisfaction in past roles. This will show that you understand the importance of building strong relationships.
✨Safety First
Familiarise yourself with Health and Safety regulations, including Risk Assessments and COSHH Records. You might be asked about how you ensure safety on the job, so having specific examples ready will demonstrate your commitment to maintaining a safe working environment.
✨Be Ready for the Rota
Understand that this position requires out-of-hours cover. Be honest about your availability and willingness to work evenings and weekends. Showing that you’re flexible and committed to the role will make you a more attractive candidate.
