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- Tasks: Join our team as a Lead Gas Engineer, handling repairs and servicing with a focus on customer satisfaction.
- Company: Sureserve Group is a leading provider of compliance and energy services in the UK, with over 3,200 employees.
- Benefits: Enjoy competitive pay, overtime opportunities, 28 days leave, and enhanced family leave.
- Why this job: Be part of London's largest gas contractor, offering job security and growth in a diverse workplace.
- Qualifications: Must have valid ACS qualifications, a full UK driving license, and experience in customer service.
- Other info: We celebrate diversity and provide reasonable adjustments during recruitment for those who need them.
The predicted salary is between 36000 - 60000 £ per year.
The Sureserve Group of businesses provides market-leading compliance and energy services across the UK, with over 3,200 employees working from over 20 offices.
Sureserve Compliance South, part of the Sureserve Group, delivers heating services within the social housing sector across London & the South East. We support our clients across domestic gas, commercial gas, renewables, and electrical services. We are London’s largest, most successful gas contractor, focusing on long-term contracts with our clients to offer our staff job security and progression opportunities.
Role
We have an exciting opportunity for an experienced Gas Engineer to join our growing team, the successful candidate will be responsible for:
- Carrying out day-to-day repairs
- Fault finding
- Completing annual servicing visits
- Meeting first-time fix targets
- Maintaining high-quality standards
- Focusing on customer satisfaction
- Attending jobs on time, notifying the contact centre/customer of any delays
The successful candidate will have
- Valid ACS & other relevant gas qualifications
- Full UK Driving Licence (less than 6 points)
- Experience within Social Housing desirable, but not essential
- Experience delivering high levels of customer service
- The ability to work with a diverse customer base
What we can offer you
- Additional earnings via ECO
- Overtime opportunities
- Salary exchange pension
- Employee assistance programme
- 28 days annual leave including bank holidays, rising by one day with each full year of service (max five additional)
- Enhanced family leave (dependent on length of service)
Sureserve is committed to creating a diverse and inclusive workplace. We celebrate individual differences and believe that they contribute to our collective success. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please speak to your recruiter.
Successful applicants will be subject to eligibility checks including the right to work in the UK and DBS checks.
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Lead Gas Engineer employer: Sureserve
Contact Detail:
Sureserve Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Gas Engineer
✨Tip Number 1
Make sure to highlight your ACS and relevant gas qualifications during the interview. These certifications are crucial for the Lead Gas Engineer role, so be prepared to discuss how they have equipped you to handle various gas-related tasks.
✨Tip Number 2
Familiarize yourself with the social housing sector in London and the South East. Even if you don't have direct experience, showing that you understand the unique challenges and needs of this market can set you apart from other candidates.
✨Tip Number 3
Demonstrate your commitment to customer satisfaction by preparing examples of how you've gone above and beyond for clients in previous roles. This will resonate well with Sureserve's focus on high-quality service.
✨Tip Number 4
Be ready to discuss your approach to time management and meeting first-time fix targets. Providing specific examples of how you've successfully managed your schedule and resolved issues efficiently will show that you're a proactive candidate.
We think you need these skills to ace Lead Gas Engineer
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Lead Gas Engineer position. Understand the key responsibilities and qualifications required, such as valid ACS qualifications and experience in customer service.
Tailor Your CV: Customize your CV to highlight relevant experience and skills that align with the job requirements. Emphasize any previous work in social housing or customer service roles, and ensure your gas qualifications are clearly listed.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific experiences that demonstrate your ability to meet first-time fix targets and maintain high-quality standards.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, and ensure that all information is accurate and complete.
How to prepare for a job interview at Sureserve
✨Showcase Your Qualifications
Make sure to highlight your valid ACS and other relevant gas qualifications during the interview. Be prepared to discuss how these qualifications have equipped you to handle the responsibilities of a Lead Gas Engineer.
✨Demonstrate Customer Service Skills
Since customer satisfaction is a key focus for the company, be ready to share examples of how you've delivered high levels of customer service in previous roles. This will show that you understand the importance of client relationships.
✨Discuss Your Experience with Social Housing
Even though experience in social housing is desirable but not essential, if you have any relevant experience, make sure to discuss it. If not, express your willingness to learn and adapt to this sector.
✨Prepare for Technical Questions
Expect technical questions related to gas engineering and fault finding. Brush up on your knowledge and be ready to explain your problem-solving process clearly, as this will demonstrate your expertise and confidence in the field.
