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- Tasks: Install and maintain gas heating and hot water systems with a focus on safety and customer service.
- Company: Join Sureserve, a leader in energy solutions for social housing and public sectors.
- Benefits: Enjoy a company vehicle, professional development support, and a wellbeing programme.
- Why this job: Make a real difference in people's lives while advancing your career in a supportive environment.
- Qualifications: CCN1 qualified with experience in domestic heating and hot water systems.
- Other info: Diverse and inclusive workplace with excellent career progression opportunities.
The predicted salary is between 30000 - 42000 £ per year.
Sureserve
Sureserve mission is to be the trusted partner of choice to the social housing and related public sector in delivering essential and affordable heating, energy savings, and compliance solutions.
We are playing a key and progressive role in decarbonisation, always delivering for customers, employees, residents and the environment with safety, integrity and respect at the forefront of everything we do.
We provide trusted high-quality solutions that focus on energy efficiency, warm, safe, and compliant homes, and an improved quality of life for residents.
With a Nationwide reach, regional and local relationships and expertise, and commitment to excellent client service we are set up to be a trusted partner for now and the future.
Sureserve Compliance Central
We are a national company offering market leading heating & hot water solutions from a network of regional offices across the East of England and the Midlands, strategically positioned to ensure comprehensive coverage and uncompromised access to our clients
We are looking for a skilled and reliable, gas qualified Installation Engineer to carry out the install of domestic & hot water systems.
Overview of Role:
The Installation Engineer will be responsible for the installation and maintenance of gas heating and hot water solutions, ensuring safety measures are met, and providing professional advice to our clients on appliance usage. The right candidate will focus on delivering excellent customer service and maintaining a high standard of work.
Key Responsibilities
- With a friendly and professional attitude, you will need to build strong relationships with our clients and their tenants, ensuring all works meet the required standards.
- Carry out heating and hot water installations works on properties across the region.
- Ensure high levels of customer care in dealing with clients and tenants to meet the required quality standards.
Key Attributes / Requirements
- CCN1 qualified gas installation experience in domestic heating and hot water systems.
- It is important that we complete all the appropriate criminal and reference checks before you start working with us.
What We Offer:
- Company vehicle and fuel card
- Uniform & mobile device
- Support provided for professional qualifications
- Employee wellbeing programme, occupational health support, telephone support- counselling for staff
- Service level awarded annual leave
- Enhanced maternity & paternity packages
- Dental/Healthcare cash plan
- Cycle to Work Scheme
- Electric Vehicle Leasing Scheme
- Gender Equality Working Group
- Sureserve Academy- a platform for development, career progression
- Employee Voice Programme
- Social activities for all of our Teams
- Sureserve Legends- celebrating the fantastic ways in which our employees live our values.
Sureserve is committed to creating a diverse and inclusive workplace. We celebrate individual differences and believe that they contribute to our collective success. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact scc-hr@sureserve.co.uk
Successful applicants will be subject to eligibility checks including the right to work in the UK and DBS checks.
Join us in our mission to deliver excellence across the UK.
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Installation Engineer - Domestic Gas employer: Sureserve
Contact Detail:
Sureserve Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Installation Engineer - Domestic Gas
✨Tip Number 1
Network like a pro! Reach out to your contacts in the industry, attend local events, and join relevant online groups. Building relationships can lead to job opportunities that aren't even advertised.
✨Tip Number 2
Show off your skills! If you have a portfolio or examples of your previous work, bring them along to interviews. Demonstrating your expertise in gas installations can really set you apart from other candidates.
✨Tip Number 3
Prepare for the interview by researching Sureserve and understanding our mission. Tailor your answers to show how your values align with ours, especially around safety, integrity, and customer service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Sureserve.
We think you need these skills to ace Installation Engineer - Domestic Gas
Some tips for your application 🫡
Show Your Skills: Make sure to highlight your CCN1 qualification and any relevant experience in domestic heating and hot water systems. We want to see how your skills align with our mission of delivering high-quality solutions.
Be Personable: Since building strong relationships with clients and tenants is key, let your personality shine through! Use a friendly tone in your application to show us you’re the right fit for our team.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect our values and the specific role. We love seeing candidates who understand what we do and how they can contribute.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Sureserve
✨Know Your Stuff
Make sure you brush up on your technical knowledge about domestic gas installations and hot water systems. Be ready to discuss your CCN1 qualifications and any relevant experience you've had. This shows that you're not just qualified, but also genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role involves building relationships with clients and tenants, think of examples where you've provided excellent customer service. Prepare to share how you handle difficult situations or complaints, as this will demonstrate your ability to maintain high standards of care.
✨Safety First
Sureserve places a strong emphasis on safety and compliance. Be prepared to talk about the safety measures you take during installations and how you ensure that all work meets required standards. This will highlight your commitment to safety and integrity.
✨Be Yourself
While it's important to be professional, don't forget to let your personality shine through. Sureserve values a friendly and approachable attitude, so be genuine in your responses and show that you can build rapport with clients and colleagues alike.
