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- Tasks: Maintain and repair heating systems in domestic properties, ensuring efficiency and safety.
- Company: Sureserve delivers essential heating solutions with a focus on energy efficiency and customer satisfaction.
- Benefits: Enjoy a company vehicle, professional development support, wellness programmes, and flexible working options.
- Why this job: Join a progressive team committed to decarbonisation and making a positive impact on communities.
- Qualifications: Gas qualifications (CCN1, CENWAT, HTR1, CKR1) are essential; friendly attitude required.
- Other info: Inclusivity is key; adjustments available during recruitment for those who need them.
The predicted salary is between 30000 - 42000 £ per year.
Sureserve
Sureserve mission is to be the trusted partner of choice to the social housing and related public sector in delivering essential and affordable heating, energy savings, and compliance solutions.
We are playing a key and progressive role in decarbonisation, always delivering for customers, employees, residents and the environment with safety, integrity and respect at the forefront of everything we do.
We provide trusted high-quality solutions that focus on energy efficiency, warm, safe, and compliant homes, and an improved quality of life for residents.
With a Nationwide reach, regional and local relationships and expertise, and commitment to excellent client service we are set up to be a trusted partner for now and the future.
Sureserve Compliance Central
We are a national company offering market leading heating & hot water solutions from a network of regional offices across the East of England and the Midlands, strategically positioned to ensure comprehensive coverage and uncompromised access to our clients
We are seeking an experienced gas engineer to join our busy team to carry out service, and repairs on domestic heating and hot water systems for our customers.
Overview of Role
The primary responsibility of the Heating Engineer will be to maintain and repair heating systems in our clients\’ properties. They will ensure that the heating & hot water systems are operating efficiently and safely, and that any repairs are completed in a timely manner ensuring customer satisfaction.
Key Responsibilities
- Carry out service and maintenance works on a variety of domestic properties across the region.
- Ensure high levels of customer care in dealing with clients and tenants to meet the required quality standards.
- Communicate updates and progress of work, completing the required paperwork electronically and manually.
- Ensure all Health and Safety requirements and legislation, including Risk Assessments, Safe Systems of Work and COSHH Records, are adhered to during your daily work.
- To comply with stock ordering and auditing procedures so relevant parts are available to fulfil job requirements.
Key Attributes & Requirements
- Gas qualifications are essential for this role including as a minimum CCN1, CENWAT, HTR1, CKR1.
- Out of Hours evening and weekend cover on a rota basis is required as part of this role.
- A friendly and professional attitude to build strong relationships with clients & tenants.
- It is important that we complete all the appropriate criminal and reference checks before you start working with us.
What We Offer
- Company vehicle and fuel card
- Uniform & mobile device
- Support provided for professional qualifications
- Employee wellbeing programme, occupational health support, telephone support- counselling for staff
- Service level awarded annual leave
- Enhanced maternity & paternity packages
- Dental/Healthcare cash plan
- Cycle to Work Scheme
- Electric Vehicle Leasing Scheme
- Gender & Equality Working Group
- Sureserve Academy- a platform for development, career progression
- Employee Voice programme
- Social activities for all of our Teams
- Sureserve Legends- celebrating the fantastic ways in which our employees live our values.
Sureserve is committed to creating a diverse and inclusive workplace. We celebrate individual differences and believe that they contribute to our collective success. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact scc-hr@sureserve.co.uk
Successful applicants will be subject to eligibility checks including the right to work in the UK and DBS checks.
Join us in our mission to deliver excellence across the UK.
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Heating Engineer employer: Sureserve
Contact Detail:
Sureserve Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Heating Engineer
✨Tip Number 1
Familiarise yourself with Sureserve's mission and values. Understanding their commitment to safety, integrity, and respect will help you align your approach during interviews and discussions, showcasing that you're a good cultural fit.
✨Tip Number 2
Highlight your gas qualifications prominently in conversations. Since CCN1, CENWAT, HTR1, and CKR1 are essential for this role, be prepared to discuss how your experience meets these requirements and any relevant projects you've worked on.
✨Tip Number 3
Demonstrate your customer service skills during the application process. Sureserve places a high value on client relationships, so share examples of how you've successfully interacted with clients or tenants in previous roles.
✨Tip Number 4
Be ready to discuss your approach to health and safety. Given the importance of adhering to regulations and completing risk assessments, prepare to explain how you ensure compliance in your daily work as a heating engineer.
We think you need these skills to ace Heating Engineer
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Heating Engineer position. Tailor your application to highlight relevant experience and qualifications, especially your gas qualifications.
Highlight Relevant Experience: In your CV and cover letter, emphasise your previous experience in maintaining and repairing heating systems. Include specific examples of how you've ensured customer satisfaction and adhered to health and safety regulations.
Showcase Soft Skills: Sureserve values a friendly and professional attitude. Make sure to mention your ability to build strong relationships with clients and tenants, as well as your communication skills in providing updates and completing paperwork.
Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A well-presented application reflects your attention to detail, which is crucial in this role.
How to prepare for a job interview at Sureserve
✨Know Your Qualifications
Make sure you are well-versed in your gas qualifications, such as CCN1, CENWAT, HTR1, and CKR1. Be prepared to discuss how these qualifications have equipped you to handle various heating systems and ensure safety and compliance.
✨Demonstrate Customer Care
Since customer satisfaction is key for Sureserve, think of examples where you've gone above and beyond for clients or tenants. Highlight your friendly and professional attitude, as building strong relationships is crucial in this role.
✨Understand Health and Safety Protocols
Familiarise yourself with health and safety requirements relevant to the role, including Risk Assessments and Safe Systems of Work. Be ready to discuss how you ensure compliance during your daily work to maintain a safe environment.
✨Show Your Commitment to Continuous Learning
Sureserve values professional development, so express your eagerness to further your qualifications and skills. Mention any courses or training you are interested in, and how they can benefit both you and the company.
