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For Companies At a Glance
- Tasks: Be the go-to person for clients, solving issues and ensuring compliance.
- Company: A leading social housing firm dedicated to community support.
- Benefits: Competitive salary, contributory pension scheme, and flexible working arrangements.
- Why this job: Make a difference in people's lives while developing your career in social housing.
- Qualifications: Administrative experience, strong customer service skills, and MS Office proficiency.
- Other info: Partially on-site role with opportunities for growth in a supportive environment.
The predicted salary is between 36000 - 60000 £ per year.
A social housing firm in the UK is looking for a Client Resident Liaison Officer. This role involves acting as the primary contact for clients, resolving issues, and maintaining compliance reports.
Successful candidates will have prior administrative experience, excellent customer service skills, and proficiency in MS Office.
A range of benefits including a contributory pension scheme and competitive salary are offered. This position is partially on-site between Dartford and Kensington and Chelsea.
Resident Liaison & Compliance Lead (Social Housing) in Greenwich employer: Sureserve
Contact Detail:
Sureserve Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Liaison & Compliance Lead (Social Housing) in Greenwich
✨Tip Number 1
Network like a pro! Reach out to people in the social housing sector, especially those who work at firms you're interested in. A friendly chat can open doors and give you insider info on job openings.
✨Tip Number 2
Prepare for interviews by practising common questions related to client liaison and compliance. We recommend role-playing with a friend or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your customer service skills during interviews. Share specific examples of how you've resolved issues in the past, as this will demonstrate your ability to handle client concerns effectively.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive roles listed that you won't find anywhere else.
We think you need these skills to ace Resident Liaison & Compliance Lead (Social Housing) in Greenwich
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your administrative experience and customer service skills. We want to see how your background aligns with the role of a Resident Liaison & Compliance Lead, so don’t be shy about showcasing relevant experiences!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about social housing and how you can contribute to our team. Keep it concise but engaging – we love a good story!
Show Off Your MS Office Skills: Since proficiency in MS Office is key for this role, make sure to mention any specific software skills you have. Whether it's Excel spreadsheets or PowerPoint presentations, let us know how you’ve used these tools in your previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to see all the other amazing opportunities we have!
How to prepare for a job interview at Sureserve
✨Know Your Stuff
Before the interview, make sure you understand the social housing sector and the specific challenges it faces. Research the company’s values and recent projects to show that you're genuinely interested in their work.
✨Showcase Your Skills
Highlight your administrative experience and customer service skills during the interview. Prepare examples of how you've successfully resolved client issues in the past, as this will demonstrate your ability to handle the responsibilities of the role.
✨Be Proficient with Tech
Since proficiency in MS Office is a must, brush up on your skills before the interview. Be ready to discuss how you've used these tools in previous roles to manage compliance reports or communicate effectively with clients.
✨Ask Thoughtful Questions
Prepare some insightful questions about the role and the company culture. This not only shows your interest but also helps you determine if the company is the right fit for you. Think about asking how they measure success in the Resident Liaison role.
