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- Tasks: Maintain and repair heating systems in domestic properties, ensuring efficiency and safety.
- Company: Join Sureserve, a leader in affordable heating and energy solutions.
- Benefits: Company vehicle, professional development support, and employee wellbeing programmes.
- Why this job: Make a real difference in people's lives by providing warm, safe homes.
- Qualifications: Gas qualifications (CCN1, CENWAT, HTR1, CKR1) are essential.
- Other info: Dynamic team environment with opportunities for career progression and social activities.
The predicted salary is between 30000 - 42000 £ per year.
Sureserve's mission is to be the trusted partner of choice to the social housing and related public sector in delivering essential and affordable heating, energy savings, and compliance solutions. We are playing a key and progressive role in decarbonisation, always delivering for customers, employees, residents and the environment with safety, integrity and respect at the forefront of everything we do.
We provide trusted high-quality solutions that focus on energy efficiency, warm, safe, and compliant homes, and an improved quality of life for residents. With a Nationwide reach, regional and local relationships and expertise, and commitment to excellent client service we are set up to be a trusted partner for now and the future.
We are seeking an experienced gas engineer to join our busy team to carry out service and repairs on domestic heating and hot water systems for our customers.
Overview of Role:The primary responsibility of the Heating Engineer will be to maintain and repair heating systems in our clients' properties. They will ensure that the heating & hot water systems are operating efficiently and safely, and that any repairs are completed in a timely manner ensuring customer satisfaction.
Key Responsibilities:- Carry out service and maintenance works on a variety of domestic properties across the region.
- Ensuring high levels of customer care in dealing with clients and tenants to meet the required quality standards.
- Communicate updates and progress of work, completing the required paperwork electronically and manually.
- Ensure all Health and Safety requirements and legislation, including Risk Assessments, Safe Systems of Work and COSHH Records, are adhered to during your daily work.
- To comply with stock ordering and auditing procedures so relevant parts are available to fulfil job requirements.
- Gas qualifications are essential for this role including as a minimum CCN1, CENWAT, HTR1, CKR1.
- Out of Hours evening and weekend cover on a rota basis is required as part of this role.
- A friendly and professional attitude to build strong relationships with clients & tenants.
- It is important that we complete all the appropriate criminal and reference checks before you start working with us.
- Working hours are Monday to Friday 8am till 5pm with 1 hour for lunch, with a call out rota to go on.
- Company vehicle and fuel card
- Uniform & mobile device
- Support provided for professional qualifications
- Employee wellbeing programme, occupational health support, telephone support- counselling for staff
- Service level awarded annual leave
- Enhanced maternity & paternity packages
- Dental/Healthcare cash plan
- Cycle to Work Scheme
- Electric Vehicle Leasing Scheme
- Gender & Equality Working Group
- Sureserve Academy- a platform for development, career progression
- Employee Voice programme
- Social activities for all of our Teams
- Sureserve Legends- celebrating the fantastic ways in which our employees live our values.
Sureserve is committed to creating a diverse and inclusive workplace. We celebrate individual differences and believe that they contribute to our collective success. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact scc-hr@sureserve.co.uk.
Successful applicants will be subject to eligibility checks including the right to work in the UK and DBS checks. Join us in our mission to deliver excellence across the UK.
Heating Engineer- Grantham employer: Sureserve
Contact Detail:
Sureserve Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Heating Engineer- Grantham
✨Tip Number 1
Network like a pro! Reach out to your contacts in the heating and energy sector. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Show off your skills! If you’ve got any relevant experience, make sure to highlight it in conversations. Share specific examples of how you've tackled challenges in previous roles.
✨Tip Number 3
Be proactive! Don’t just wait for job postings. Reach out directly to companies like Sureserve through our website. Express your interest and ask about potential openings.
✨Tip Number 4
Prepare for interviews by researching the company’s mission and values. Understand how your skills align with their goals, especially around energy efficiency and customer care.
We think you need these skills to ace Heating Engineer- Grantham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Heating Engineer role. Highlight your gas qualifications and any relevant experience in maintaining heating systems. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about working with us at Sureserve and how you can contribute to our mission of delivering excellent heating solutions. Keep it friendly and professional!
Showcase Customer Care Skills: Since customer satisfaction is key, make sure to mention any experience you have in providing high levels of customer care. We love candidates who can build strong relationships with clients and tenants, so let that shine through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company!
How to prepare for a job interview at Sureserve
✨Know Your Stuff
Make sure you brush up on your gas qualifications and relevant heating systems. Be ready to discuss your experience with CCN1, CENWAT, HTR1, and CKR1 certifications. This shows you’re not just qualified but also passionate about your work.
✨Customer Care is Key
Since Sureserve places a high emphasis on customer satisfaction, prepare examples of how you've provided excellent service in the past. Think about situations where you’ve gone above and beyond for clients or tenants, as this will resonate well during the interview.
✨Safety First
Familiarise yourself with health and safety regulations, including Risk Assessments and COSHH Records. Be prepared to discuss how you ensure safety in your daily work. This will demonstrate your commitment to maintaining a safe working environment.
✨Show Your Team Spirit
Sureserve values teamwork and strong relationships. Think of examples where you’ve collaborated effectively with colleagues or built rapport with clients. Highlighting your friendly and professional attitude will help you stand out as a great fit for their team.
