Smart Meter Trainer in Glasgow

Join to apply for the Smart Meter Trainer role at Sureserve. Sureserve provides market‑leading compliance and energy services across the UK, with close to 4,000 employees working from over 20 offices. It is a trusted partner for housing associations, local authorities, and residents, delivering high‑quality compliance and energy services with a focus on energy efficiency, safe and compliant homes, and improved quality of life.

Role Overview

Are you passionate about smart metering and inspiring the next generation of engineers? If you’re an experienced trainer or looking to transition off the tools, this is your chance to make a real impact. At Sureserve Compliance North we deliver high‑quality training across the gas, renewables, and utilities sectors—and we’re growing. We’re looking for a hands‑on Smart Metering Trainer to join our expert team from within our training centre.

Key Responsibilities

• Deliver industry‑leading training and create a positive, professional learning environment.
• Serve as a role model, setting standards and expectations through conduct, work ethic, integrity and character.
• Deliver, manage and motivate trainees through effective training methodologies in both group and individual settings.
• Continuously improve training programs and offer ongoing learning opportunities across the organisation.
• Utilise a variety of training techniques, learning tools and practices to maximise training effectiveness.
• Conduct specific training needs assessments to support design, development and delivery of training programmes, ensuring the delivery of fully competent engineers on behalf of metering companies.
• Partner with operational management teams to outline deliverables, expectations and risks, including post‑training needs per trainee such as mentor documentation.

Skills & Experience

• Excellent knowledge of gas/electric metering systems, installations and legislation.
• Gas: CCN1 or CMA1, MET1 & REGT1.
• EV charging experience.
• Full understanding of Gas Safe and MOCOPA procedures.
• Knowledge of 18th Edition, U16 and 3‑Phase beneficial.
• High energy, enthusiastic, and motivational training style.
• Excellent creative and conceptual thinking abilities.
• Computer literate, with knowledge of Microsoft Office and web‑based systems; visual‑aids technology.
• Strong organisational, planning, project‑management, problem‑solving, communication, presentation, facilitation and influencing skills.
• Public‑speaker with strong interpersonal skills.

Additional Requirements

• A minimum of 4 years’ experience carrying out dual‑fuel gas and electric smart metering activities.
• Training/mentoring experience.
• Soft skills – communication, critical thinking, time management, team building.
• Single‑phase 1‑rate & 2‑rate knowledge.
• Minimum gas qualification CCN1/CMA1/CMA3, MET1 (3‑Phase, REGT1 and other relevant qualifications beneficial).
• Full clean driving licence.
• Qualifications in Training & Assessing (TAQA or equivalent).

What we offer?

• £40,000‑£45,000 depending on experience.
• Company vehicle and fuel card supplied.
• Uniform, PPE and mobile device supplied.
• Contributory pension scheme.
• Life assurance.
• 20+ days + bank holidays (service‑based increasing holiday scheme).
• Enhanced maternity, paternity, adoption leave and other family‑friendly policies.
• Access to Sureserve Benefits Hub – over 1,000 retail discounts.
• Virtual GP service for employees and immediate family.
• Employee Assistance Programme (EAP).
• Bike2Work Scheme.
• EV car scheme.
• Employee engagement events and “Employee Voice” programmes.
• Strong opportunities for career growth and development.
• “Sureserve Legends” – celebrating the fantastic ways in which our employees live our values.

Committed to Diversity & Inclusion

Sureserve is an equal‑opportunity employer, dedicated to nurturing a diverse and inclusive work environment. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status. We develop talent at all levels, ensuring equality, diversity and inclusion in the way we work and in the communities in which we work, and making sure that every one of our people, clients and customers has the opportunity and support to fulfil their professional and personal potential.

Reasonable Adjustments

As part of our commitment to inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals that may require them. If you feel you need any adjustments please contact scn.hr@sureserve.co.uk.

Pre‑Employment Checks

Successful applicants will be subject to eligibility checks with a third party, including right to work in the UK and DBS background checks.

Seniority level: Mid‑Senior level

Employment type: Full‑time

Job function: Education and Training

Industries: Utilities