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- Tasks: Maintain and repair heating systems in various properties, ensuring efficiency and safety.
- Company: Sureserve is a leading provider of compliance and energy services across the UK.
- Benefits: Enjoy a competitive salary, company vehicle, enhanced leave, and career growth opportunities.
- Why this job: Join a diverse team committed to quality service and making a positive impact in communities.
- Qualifications: Must have valid gas qualifications (CCN1, CENWAT, HTR1, CKR1) and a UK driving licence.
- Other info: On-call requirements may include nights and weekends; DBS check required.
The predicted salary is between 27500 - 39000 ÂŁ per year.
Sureserve provide market leading compliance and energy services across the UK, with close to 4000 employees working from over 20 offices.
Sureserve is a trusted partner for housing associations, local authorities, and residents, delivering high-quality compliance and energy services. Our focus on energy efficiency, safe and compliant homes, and enhanced quality of life makes us a leader in the industry. With nationwide reach, regional expertise, and a commitment to excellent service, we are well-positioned to support our clients now and in the future
Role Overview:
The primary responsibility of our Gas Engineers will be to maintain and repair heating systems in our clients\’ properties. They will ensure that the heating and hot water systems operate efficiently and safely, and that any repairs are completed in a timely manner ensuring customer satisfaction.
The ideal candidate will be a self‑motivated professional with strong technical skills, a proactive attitude, and a commitment to delivering quality service. You’ll be working across a variety of environments and must be comfortable adapting to different settings and client needs.
Key Responsibilities:
- Carry out service and maintenance works on a variety of domestic properties across the region
- Ensuring high levels of customer care in dealing with clients and tenants to meet the required quality standards
- Communicate updates and progress of work, completing the required paperwork electronically and manually
- Ensure all Health and Safety requirements and legislation, including Risk Assessments, Safe Systems of Work and COSHH Records, are adhered to during your daily work
- comply with stock ordering and auditing procedures so relevant parts are available to fulfil job requirements
Skills & Experience
- Valid domestic and/or commercial gas qualifications. As a minimum, successful candidates must have the following: CCN1, CENWAT, HTR1, CKR1 (essential)
- Valid UK driving licence (essential)
- Previous practical experience in gas maintenance within a domestic capacity
- Solid understanding of gas safety regulations and industry standards
- Strong problem‑solving skills and the ability to work independently
- A professional and friendly attitude with the ability to forge strong relationships with both clients and tenants
What we offer?
We offer a range of benefits designed to support your lifestyle whilst working for Sureserve and outside of work, some of these include:
- ÂŁ40,788.80 per annum + OTE
- Company vehicle and fuel card supplied
- Uniform, PPE & mobile device supplied
- Contributory pension scheme
- Life assurance
- 20 days + Bank holidays (service based increasing holiday scheme)
- Enhanced maternity, paternity, adoption leave and other family friendly policies
- Sureserve Benefits Hub, accessing over 1000 retail discounts
- Virtual GP service, available for employees and immediate family
- Employee Assistance Programme (EAP)
- Bike2Work Scheme
- EV Car Scheme
- Employee engagement events and “Employee Voice” programmes
- Strong opportunities for career growth and development
- “Sureserve Legends” – celebrating the fantastic ways in which our employees live our values
Committed to Diversity & Inclusion
Sureserve is an equal opportunities employer, dedicated to nurturing a diverse and inclusive work environment. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We are committed to developing talent at all levels, ensuring equality, diversity, and inclusion in the way we work and in the communities in which we work, and making sure that every one of our people, clients and customers has the opportunity and support to fulfil their professional and personal potential.
Reasonable Adjustments
As part of our commitment to inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals that may require them. If you feel you need any adjustments please contact scnw.careers@sureserve.co.uk.
Pre Employment Checks
Successful applicants will be subject to eligibility checks with a 3rd party, including right to work in the UK and DBS background checks.
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Gas Engineer - Service & Repair employer: Sureserve
Contact Detail:
Sureserve Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Gas Engineer - Service & Repair
✨Tip Number 1
Familiarise yourself with the specific gas qualifications required for the role, such as CCN1, CENWAT, HTR1, and CKR1. Make sure you can confidently discuss your experience with these qualifications during any informal conversations or networking opportunities.
✨Tip Number 2
Highlight your customer service skills when speaking to potential employers. Since the role involves interacting with clients and tenants, showcasing your ability to communicate effectively and maintain high levels of customer care will set you apart.
✨Tip Number 3
Network within the industry by attending local events or joining relevant online forums. Engaging with other professionals can provide insights into the company culture at Sureserve and may even lead to referrals.
✨Tip Number 4
Prepare to discuss your problem-solving skills in practical scenarios. Think of examples from your previous work where you successfully diagnosed and resolved issues with heating systems, as this will demonstrate your technical expertise and proactive attitude.
We think you need these skills to ace Gas Engineer - Service & Repair
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Gas Engineer. Tailor your application to highlight how your skills and experience align with these expectations.
Highlight Relevant Qualifications: Make sure to prominently display your gas qualifications (CCN1, CENWAT, HTR1, CKR1) in your CV and cover letter. Mention any additional certifications or training that may set you apart from other candidates.
Showcase Customer Service Skills: Since the role involves dealing with clients and tenants, emphasise your customer service experience. Provide examples of how you've successfully managed client relationships and ensured satisfaction in previous roles.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Sureserve
✨Showcase Your Technical Skills
Make sure to highlight your relevant gas qualifications and practical experience during the interview. Be prepared to discuss specific examples of maintenance or repair work you've completed, as this will demonstrate your technical competence.
✨Emphasise Customer Care
Since the role involves interacting with clients and tenants, it's crucial to convey your commitment to customer satisfaction. Share experiences where you went above and beyond to ensure a positive outcome for clients.
✨Demonstrate Problem-Solving Abilities
Prepare to discuss scenarios where you've encountered challenges in your work and how you resolved them. This will showcase your ability to think on your feet and adapt to different situations, which is essential for a Gas Engineer.
✨Understand Health and Safety Regulations
Familiarise yourself with the relevant health and safety legislation, including Risk Assessments and COSHH Records. Being able to discuss these topics confidently will show that you take safety seriously and are well-prepared for the role.
