Gas Engineer - Service & Repair

Gas Engineer – Service & Repair

Sureserve provides market‑leading compliance and energy services across the UK. With close to 4,000 employees working from over 20 offices, we are a trusted partner for housing associations, local authorities, and residents. Our focus on energy efficiency, safe and compliant homes, and enhanced quality of life makes us a leader in the industry.

Role Overview

The primary responsibility of our Gas Engineers is to maintain and repair heating systems in our clients\’ properties. Engineers will ensure that heating and hot‑water systems operate efficiently and safely, and that any repairs are completed in a timely manner to ensure customer satisfaction.

Key Responsibilities

• Carry out service and maintenance works on a range of domestic properties across the region.
• Provide high levels of customer care when dealing with clients and tenants to meet required quality standards.
• Communicate updates and progress of work, completing required paperwork electronically and manually.
• Adhere to all Health and Safety requirements and legislation, including Risk Assessments, Safe Systems of Work and COSHH records.
• Comply with stock ordering and auditing procedures to ensure relevant parts are available to fulfil job requirements.

Skills & Experience

• Valid domestic and/or commercial gas qualifications; minimum required: CCN1, CENWAT, HTR1, CKR1 (essential).
• Valid UK driving licence (essential).
• Previous practical experience in gas maintenance within a domestic environment.
• Solid understanding of gas safety regulations and industry standards.
• Strong problem‑solving skills and ability to work independently.
• Professional and friendly attitude with the ability to build strong relationships with clients and tenants.

What We Offer

• £35,172.80 per annum.
• Company vehicle and fuel card supplied.
• Uniform, PPE and mobile device supplied.
• Contributory pension scheme.
• Life assurance.
• 20 days + bank holidays (service‑based increasing holiday scheme).
• Enhanced maternity, paternity, adoption leave and other family‑friendly policies.
• Sureserve Benefits Hub – access to over 1,000 retail discounts.
• Virtual GP service for employees and immediate family.
• Employee Assistance Programme (EAP).
• Bike2Work scheme.
• EV car scheme.
• Employee engagement events and “Employee Voice” programmes.
• Strong opportunities for career growth and development.
• “Sureserve Legends” – celebrating employees who live our values.

Committed to Diversity & Inclusion

Sureserve is an equal‑opportunity employer, dedicated to nurturing a diverse and inclusive work environment. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status. We aim to develop talent at all levels, ensure equality and inclusion in how we work and in the communities in which we work, and support everyone to fulfil their professional and personal potential.

Reasonable Adjustments

We offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you need adjustments, please contact scnw.careers@sureserve.co.uk.

Pre‑Employment Checks

Successful applicants will be subject to eligibility checks with a third‑party, including right to work in the UK and DBS background checks.

Job Details

• Seniority level: Entry level
• Employment type: Full‑time
• Job function: Engineering and Information Technology
• Industry: Utilities