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For Companies At a Glance
- Tasks: Carry out repairs, servicing, and ensure customer satisfaction in gas services.
- Company: Join Sureserve, London's leading gas contractor with a focus on job security.
- Benefits: Competitive salary, pension scheme, 28 days leave, and family-friendly policies.
- Why this job: Make a real difference in the community while advancing your career.
- Qualifications: Valid gas qualifications and a full UK driving licence required.
- Other info: Diverse and inclusive workplace with excellent support for all employees.
The predicted salary is between 30000 - 60000 £ per year.
Overview
The Sureserve Group of businesses provides market-leading compliance and energy services across the UK, with 4000 employees working from over 20 offices. Sureserve Compliance South, part of the Sureserve Group, delivers heating services within the social housing sector across London & the South East. We support our clients across domestic gas, commercial gas, renewables, and electrical services. We are London’s largest, most successful gas contractor, focusing on long-term contracts with our clients to offer our staff job security and progression opportunities.
Role
We have an exciting opportunity for an experienced Gas Engineer to join our growing team. The successful candidate will be responsible for:
- Carrying out day-to-day repairs
- Fault finding
- Completing annual servicing visits
- Meeting first-time fix targets
- Maintaining high-quality standards
- Focusing on customer satisfaction
- Attending jobs on time, notifying the contact centre/customer of any delays
Qualifications / What the successful candidate will have
- Valid ACS & other relevant gas qualifications
- Full UK Driving Licence (less than 6 points)
- Experience within Social Housing desirable, but not essential
- Experience delivering high levels of customer service
- The ability to work with a diverse customer base
What We Can Offer You
We offer a range of benefits designed to support your lifestyle whilst working for Sureserve and outside of work, some of these include:
- Competitive salary (basic between 30k & 60k depending on experience with OTE of up to 80k)
- Contributory Pension scheme
- Life assurance
- 28 days annual leave inclusive of bank holidays, rising 1 per year of service to a max of 33 days
- Enhanced maternity, paternity, adoption leave, and other family friendly policies such as carer’s leave, neonatal leave, IVF, and assisted conception leave.
Additional Benefits
- Sureserve Benefits Hub, accessing over 1000’s retail discounts
- Virtual GP service, 24/7, 365 days, available for employees and your immediate family
- Employee assistance programme (EAP), available 24/7. 365 days, for employees and your immediate family
- Bike2Work scheme
- Home & Electronics – salary sacrifice purchase scheme
Equal Opportunities & Inclusivity
Sureserve is an equal opportunities employer, dedicated to nurturing a diverse and inclusive work environment. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.
Reasonable Adjustments
As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact scs.careers@sureserve.co.uk.
Pre-employment checks
Successful applicants will be subject to eligibility checks with a 3rd party, including the right to work in the UK and DBS checks.
Gas Engineer - Service and Breakdown employer: Sureserve
Contact Detail:
Sureserve Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Gas Engineer - Service and Breakdown
✨Tip Number 1
Network like a pro! Reach out to your contacts in the industry, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios specific to gas engineering. We recommend doing mock interviews with friends or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills! Bring along a portfolio of your work or any certifications that highlight your qualifications. This will help you stand out and demonstrate your expertise during interviews.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities tailored to your skills and experience right there.
We think you need these skills to ace Gas Engineer - Service and Breakdown
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Gas Engineer role. Highlight your relevant experience, especially in service and breakdown, and don’t forget to mention your ACS qualifications. We want to see how you fit into our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about working with Sureserve and how your skills align with our focus on customer satisfaction and high-quality standards. Let us know what makes you tick!
Show Off Your Customer Service Skills: Since we value customer satisfaction highly, make sure to include examples of how you've delivered excellent service in previous roles. We love candidates who can connect with a diverse customer base, so share those experiences!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and get you one step closer to joining our fantastic team at Sureserve!
How to prepare for a job interview at Sureserve
✨Know Your Stuff
Make sure you brush up on your ACS and other relevant gas qualifications. Be ready to discuss your experience with domestic and commercial gas services, as well as any specific situations where you've had to troubleshoot or resolve issues.
✨Customer Service is Key
Since this role focuses heavily on customer satisfaction, think of examples from your past work where you went above and beyond for a customer. Be prepared to share how you handle difficult situations and ensure a positive experience for clients.
✨Be Punctual and Professional
Arrive on time for your interview and dress appropriately. This shows that you value the opportunity and understand the importance of being punctual, especially in a role that requires attending jobs on time.
✨Ask Smart Questions
Prepare some thoughtful questions about the company and the role. Inquire about their approach to maintaining high-quality standards or how they support their engineers in achieving first-time fix targets. This shows your genuine interest in the position and the company.
