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For Companies At a Glance
- Tasks: Join us as a Gas Engineer, handling repairs and servicing while ensuring customer satisfaction.
- Company: Sureserve Group is a leading provider of compliance and energy services across the UK.
- Benefits: Enjoy competitive salary, overtime opportunities, 28 days leave, and a supportive work environment.
- Why this job: Be part of London's largest gas contractor with job security and growth potential in a diverse team.
- Qualifications: Must have valid ACS qualifications, a full UK driving licence, and a passion for customer service.
- Other info: We celebrate diversity and offer adjustments during recruitment for those who need them.
The predicted salary is between 30000 - 50000 £ per year.
Job Description
The Sureserve Group of businesses provides market-leading compliance and energy services across the UK, with over 3,200 employees working from over 20 offices.
Sureserve Compliance South, part of the Sureserve Group, delivers heating services within the social housing sector across London & the South East. We support our clients across domestic gas, commercial gas, renewables, and electrical services. We are London's largest, most successful gas contractor, focusing on long-term contracts with our clients to offer our staff job security and progression opportunities.
Role
We have an exciting opportunity for an experienced Gas Engineer to join our growing team, the successful candidate will be responsible for:
- Carrying out day-to-day repairs
- Fault finding
- Completing annual servicing visits
- Meeting first-time fix targets
- Maintaining high-quality standards
- Focusing on customer satisfaction
- Attending jobs on time, notifying the contact centre/customer of any delays
The successful candidate will have
- Valid ACS & other relevant gas qualifications
- Full UK Driving Licence (less than 6 points)
- Experience within Social Housing desirable, but not essential
- Experience delivering high levels of customer service
- The ability to work with a diverse customer base
What we can offer you
- Additional earnings via ECO
- Overtime opportunities
- Salary exchange pension
- Employee assistance programme
- 28 days annual leave including bank holidays, rising by one day with each full year of service (max five additional)
- Enhanced family leave (dependent on length of service)
Sureserve is committed to creating a diverse and inclusive workplace. We celebrate individual differences and believe that they contribute to our collective success. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please speak to your recruiter.
Successful applicants will be subject to eligibility checks including the right to work in the UK and DBS checks.
Business Sureserve Compliance South Locations Wokingham Yearly salary £30,000 – £50,000 Employment type Full-time
Gas Engineer employer: Sureserve
Contact Detail:
Sureserve Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Gas Engineer
✨Tip Number 1
Familiarise yourself with the specific requirements of the Gas Engineer role at Sureserve. Make sure you understand the importance of customer satisfaction and how it plays a crucial role in their operations, as this will help you align your experience with their expectations during the interview.
✨Tip Number 2
Network with current or former employees of Sureserve to gain insights into the company culture and what they value in their engineers. This can provide you with valuable information that you can use to tailor your approach when discussing your fit for the role.
✨Tip Number 3
Prepare to discuss your experience with fault finding and repairs in detail. Be ready to share specific examples of how you've met first-time fix targets in previous roles, as this will demonstrate your capability and reliability as a Gas Engineer.
✨Tip Number 4
Showcase your commitment to ongoing professional development. Mention any additional training or certifications you have pursued beyond your ACS qualifications, as this reflects your dedication to staying updated in the field and improving your skills.
We think you need these skills to ace Gas Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Gas Engineer. Include specific details about your ACS qualifications, any previous roles in social housing, and examples of high customer service standards you've maintained.
Craft a Strong Cover Letter: Write a cover letter that addresses the key responsibilities mentioned in the job description. Emphasise your ability to carry out repairs, fault finding, and your commitment to customer satisfaction. Personalise it to reflect why you want to work for Sureserve Compliance South.
Showcase Relevant Skills: In your application, highlight skills that are particularly relevant to the role, such as time management, communication, and problem-solving abilities. Mention any experience with diverse customer bases to align with their focus on inclusivity.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the engineering field.
How to prepare for a job interview at Sureserve
✨Showcase Your Qualifications
Make sure to highlight your valid ACS and other relevant gas qualifications during the interview. Be prepared to discuss how these qualifications have equipped you to handle the responsibilities of a Gas Engineer effectively.
✨Demonstrate Customer Service Skills
Since customer satisfaction is a key focus for the role, be ready to share examples of how you've delivered high levels of customer service in previous positions. This will show that you understand the importance of client relationships.
✨Prepare for Technical Questions
Expect to face technical questions related to gas engineering, fault finding, and servicing. Brush up on your knowledge and be ready to explain your thought process when tackling common issues in the field.
✨Discuss Your Experience with Diverse Customers
The ability to work with a diverse customer base is essential. Prepare to discuss any past experiences where you successfully interacted with different types of clients, showcasing your adaptability and communication skills.
