Dual Fuel Engineer

Dual Fuel Engineer

Stoke-on-Trent Full-Time 39140 - 53300 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Install and maintain gas and electricity meters in customers' homes.
  • Company: Join Sureserve Energy Services Meters, a leader in smart meter installations across the UK.
  • Benefits: Enjoy a £5,000 sign-on bonus, performance bonuses, and 29 days holiday.
  • Why this job: Be part of a mission-driven team focused on energy efficiency and sustainability.
  • Qualifications: Must have MET1, CMA1/CCN1, and at least 6 months experience in dual fuel meter fitting.
  • Other info: Location: Stoke-on-Trent; excellent growth opportunities await!

The predicted salary is between 39140 - 53300 £ per year.

About Sureserve Energy Services Meters:

Sureserve Energy Services Meters (formerly Providor), a proud subsidiary of Sureserve Group Limited, is a leading provider of domestic smart meter installations across the UK, working with three of the “Big Six” energy suppliers. We are dedicated to advancing energy efficiency and sustainability through innovative metering solutions. Our mission is to empower consumers and businesses with accurate, real-time data, enabling informed energy decisions.

As we continue to expand through securing new contracts and maintaining strong relationships with our valued clients, we are looking to grow our team with skilled Dual Fuel Engineers on a permanent basis. At Sureserve Energy Services Meters, excellence is one of our core values, and it drives us to consistently deliver exceptional service, fostering long-term success with our customers. If you’re looking for a stable and rewarding career with excellent opportunities for growth, we’d love to hear from you!

Purpose of the role:

  • To exchange gas and electricity meters in customers’ homes.
  • Provide a first class after-care service which includes a full demonstration to the customer on using their new meter.
  • Repairing and maintaining meters after initial install.

Banding A – Dual Fuel Engineer – £39,140 per annum

Banding B – 3 Phase / Medium Pressure / EV Engineer – £40,755 per annum

OTE for DF only engineer – £48-53K – uncapped

Benefits:

  • £5,000 sign on bonus
  • Performance bonus
  • Weekly meter fit bonus scheme
  • £60 per month lunch expense
  • Company pension
  • Access to flexible benefit schemes
  • Employee Assistance Programme
  • 29 days holiday (including statutory bank holidays)
  • £10,000 Life Assurance
  • Recommend a friend benefit

Qualifications and Key skills required:

  • MET1
  • CMA1/CCN1
  • Single phase electric
  • MOCOPA (1a and 1c)
  • REGT1 and polyphase electric (desirable not essential)
  • Full UK Driving licence
  • Minimum of 6 months experience in fitting dual fuel smart meters
  • 3 phase or single-off multi is advantageous

Location: Stoke-on-Trent

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Dual Fuel Engineer employer: Sureserve

At Sureserve Energy Services Meters, we pride ourselves on being an exceptional employer, offering a stable and rewarding career for Dual Fuel Engineers in Stoke-on-Trent. Our commitment to employee growth is reflected in our comprehensive benefits package, including a generous sign-on bonus, performance incentives, and access to flexible benefit schemes, all within a supportive work culture that values excellence and innovation. Join us to be part of a team dedicated to advancing energy efficiency while enjoying 29 days of holiday and opportunities for professional development.
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Contact Detail:

Sureserve Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Dual Fuel Engineer

✨Tip Number 1

Make sure to highlight your experience with dual fuel smart meters during the interview. Be prepared to discuss specific installations you've completed and any challenges you faced, as this will demonstrate your hands-on expertise.

✨Tip Number 2

Familiarize yourself with Sureserve's mission and values. Understanding their commitment to energy efficiency and customer service will help you align your answers with what they are looking for in a candidate.

✨Tip Number 3

Prepare to discuss how you provide after-care service to customers. Sharing examples of how you've educated customers on using their new meters can set you apart from other candidates.

✨Tip Number 4

Network with current or former employees of Sureserve Energy Services Meters. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the interview process.

We think you need these skills to ace Dual Fuel Engineer

MET1 Certification
CMA1/CCN1 Certification
MOCOPA (1a and 1c) Certification
REGT1 Certification (desirable)
Experience in fitting dual fuel smart meters
Knowledge of 3 phase or single-off multi systems (advantageous)
Full UK Driving Licence
Customer Service Skills
Technical Problem-Solving
Attention to Detail
Time Management
Communication Skills
Ability to work independently
Adaptability to new technologies

Some tips for your application 🫡

Understand the Role: Make sure to thoroughly read the job description for the Dual Fuel Engineer position. Understand the key responsibilities, qualifications, and skills required. Tailor your application to highlight how your experience aligns with these requirements.

Highlight Relevant Experience: In your CV and cover letter, emphasize your experience in fitting dual fuel smart meters. Mention any relevant qualifications such as MET1, CMA1/CCN1, and MOCOPA certifications. Specific examples of past work can make your application stand out.

Showcase Customer Service Skills: Since the role involves providing a first-class after-care service, include examples of your customer service experience. Highlight your ability to communicate effectively and provide demonstrations, as this is crucial for the position.

Craft a Strong Cover Letter: Write a personalized cover letter that reflects your enthusiasm for the role and the company. Explain why you want to work at Sureserve Energy Services Meters and how you can contribute to their mission of advancing energy efficiency and sustainability.

How to prepare for a job interview at Sureserve

✨Know Your Technical Skills

Make sure you can confidently discuss your qualifications, especially your MET1, CMA1/CCN1, and MOCOPA certifications. Be prepared to explain how your experience aligns with the requirements for fitting dual fuel smart meters.

✨Demonstrate Customer Service Skills

Since providing a first-class after-care service is crucial, think of examples where you've successfully interacted with customers. Highlight your ability to explain technical information in an easy-to-understand way.

✨Show Enthusiasm for Energy Efficiency

Sureserve is dedicated to advancing energy efficiency and sustainability. Express your passion for these values and how you can contribute to their mission of empowering consumers with accurate data.

✨Prepare Questions

Have thoughtful questions ready about the company’s future projects or their approach to customer service. This shows your genuine interest in the role and helps you assess if it's the right fit for you.

Dual Fuel Engineer
Sureserve
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  • Dual Fuel Engineer

    Stoke-on-Trent
    Full-Time
    39140 - 53300 £ / year (est.)

    Application deadline: 2027-03-15

  • S

    Sureserve

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