Sureserve is seeking a Client Resident Liaison Officer based in the Dartford office to act as the main client contact for compliance, issues and complaints. The role involves daily administration, reporting and coordinating with Customer Service Agents to ensure smooth resolutions.
Key responsibilities include liaising with operations, updating reports, arranging follow-ups, and supporting training for teams while maintaining data protection and equality policies.
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Resident Liaison & Customer Resolution Specialist in Dartford employer: Sureserve
The Sureserve Group is an excellent employer, offering a supportive work culture that values teamwork and collaboration. With a focus on employee growth, we provide opportunities for professional development and training, ensuring that our staff can thrive in their roles. Located in the UK, our commitment to social housing and compliance means you will be part of a meaningful mission, making a positive impact in the community while enjoying a rewarding career.
