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For Companies At a Glance
- Tasks: Coordinate renewables projects and provide top-notch customer service across multiple contracts.
- Company: Join Sureserve, a leading compliance and energy services provider in the UK.
- Benefits: Enjoy competitive salary, generous leave, and a range of lifestyle benefits.
- Why this job: Be part of a dynamic team making a real difference in the renewables sector.
- Qualifications: Previous admin experience and strong communication skills are essential.
- Other info: Diverse and inclusive workplace with excellent career progression opportunities.
The predicted salary is between 26000 - 30000 £ per year.
Overview
The Sureserve Group of businesses provides market-leading compliance and energy services across the UK, with 4000 employees working from over 20 offices. Sureserve Compliance South delivers heating services within the social housing sector across London & the South East. We support our clients across domestic gas, commercial gas, renewables, and electrical services. We are London’s largest, most successful gas contractor, focusing on long-term contracts with our clients to offer our staff job security and progression opportunities.
Role
- Hours: 40 hour week Monday - Friday
- Pay: £26-30k + call out and over time
Responsibilities
As a Renewables Compliance Admin, your responsibilities include:
- The purpose of the role is to act as the focal point of our renewables install team, providing a high level of customer service across multiple contracts and projects.
- Scheduling jobs with customers across multiple contracts.
- To take ownership of the administration of contracts whilst co-working on various other contracts to ensure high levels of cooperation and knowledge within the team.
- Raise jobs and make appointments using the main customer database and complete any associated administrative tasks as necessary logging information accurately and concisely.
Some daily tasks include:
- MCS handover packs
- Dno applications
- Building regs notifications
- Client Portal Submissions
- Job Status Tracking
- Q/A Follow up
- Tracking Installation Bookings
- Survey Bookings
- Q/A
The successful candidate will have:
- Previous administrative experience, preferably from a social housing/ECO background
- Able to provide a high level of courteous, professional customer service
- Proficient in MS Office, in particular, Outlook and Excel
- Good written and verbal communication skills
- Flexible attitude with strong organisational skills
What we can offer you
We offer a range of benefits designed to support your lifestyle whilst working for Sureserve and outside of work, some of these include:
- Competitive salary
- Contributory Pension scheme
- Life assurance
- 28 days annual leave inclusive of bank holidays, rising 1 per year of service to a max of 33 days
- Enhanced maternity, paternity, adoption leave, and other family friendly policies such as carer’s leave, neonatal leave, IVF, and assisted conception leave.
In addition, the role offers:
- Sureserve Benefits Hub, accessing over 1000’s retail discounts
- Virtual GP service, 24/7, 365 days, available for employees and your immediate family
- Employee assistance programme (EAP), available 24/7. 365 days, for employees and your immediate family
- Bike2Work scheme
- Home & Electronics – salary sacrifice purchase scheme
Sureserve is an equal opportunities employer, dedicated to nurturing a diverse and inclusive work environment. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.
Reasonable adjustments
As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact scs.careers@sureserve.co.uk
Pre-employment checks
Successful applicants will be subject to eligibility checks with a 3rd party, including the right to work in the UK and DBS checks.
Renewables Compliance Admin in Dartford employer: Sureserve
Contact Detail:
Sureserve Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Renewables Compliance Admin in Dartford
✨Tip Number 1
Network like a pro! Reach out to people in the renewables sector, especially those who work at Sureserve. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Sureserve’s projects and values. Show us you’re not just another candidate but someone who genuinely cares about making a difference in the renewables space.
✨Tip Number 3
Practice your customer service skills! As a Renewables Compliance Admin, you'll need to shine in this area. Role-play common scenarios with a friend to boost your confidence and communication skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining the Sureserve team!
We think you need these skills to ace Renewables Compliance Admin in Dartford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Renewables Compliance Admin role. Highlight any relevant administrative experience, especially in social housing or ECO backgrounds, and showcase your proficiency in MS Office. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how you can contribute to our team. Be sure to mention your customer service skills and organisational abilities, as these are key for us.
Show Off Your Communication Skills: Since good written and verbal communication is essential for this role, make sure your application reflects that. Keep your language clear and concise, and double-check for any typos or errors. We appreciate attention to detail!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application directly, and you'll find all the details you need there. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Sureserve
✨Know Your Stuff
Make sure you understand the role of a Renewables Compliance Admin inside out. Familiarise yourself with the responsibilities listed in the job description, especially around scheduling jobs and managing contracts. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since this role involves providing high levels of customer service, be prepared to share examples from your previous experience. Think about times when you went above and beyond for a customer or resolved a tricky situation. This will demonstrate your ability to handle the demands of the job.
✨Brush Up on Your Tech Skills
Proficiency in MS Office, particularly Outlook and Excel, is key for this role. Before the interview, practice using these tools if you need a refresher. You might be asked about how you use them in your daily tasks, so being able to discuss your experience will give you an edge.
✨Be Organised and Flexible
The job requires strong organisational skills and a flexible attitude. Prepare to discuss how you manage multiple tasks and adapt to changing priorities. You could even mention specific strategies you use to stay organised, which will show that you’re ready to take on the challenges of the role.
