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- Tasks: Carry out repairs and servicing in private homes, ensuring customer satisfaction.
- Company: Join Sureserve, London's leading gas contractor with a focus on job security.
- Benefits: Earn £45k-£50k, enjoy 28 days leave, and access numerous employee perks.
- Why this job: Make a real difference in people's homes while advancing your career.
- Qualifications: Must have valid ACS qualifications and at least 2 years of experience.
- Other info: Diverse and inclusive workplace with excellent support for employees.
The predicted salary is between 45000 - 50000 £ per year.
The Sureserve Group of businesses provides market-leading compliance and energy services across the UK, with 4000 employees working from over 20 offices. Sureserve Compliance South, part of the Sureserve Group, delivers heating services within the social housing sector across London & the South East. We support our clients across domestic gas, commercial gas, renewables, and electrical services. We are London’s largest, most successful gas contractor, focusing on long‑term contracts with our clients to offer our staff job security and progression opportunities.
We have an exciting opportunity for an experienced Gas Engineer to join our growing Private team; the successful candidate will be responsible for:
- Carrying out day-to-day repairs in private customers' homes
- Fault finding
- Completing annual servicing visits
- Meeting first-time fix targets
- Maintaining high-quality standards
- Focusing on customer satisfaction
- Attending jobs on time, notifying the contact centre/customer of any delays
The successful candidate will have:
- Valid ACS & other relevant gas qualifications
- Full UK Driving Licence (less than 6 points)
- Minimum 2 years working as a qualified gas engineer
- Experience within the private sector essential
- Experience delivering high levels of customer service
- Extensive technical knowledge of all types of boilers and heating systems
What we can offer you:
- Salary of £45k to £50k depending on qualifications/experience
- Contributory Pension scheme
- Life assurance
- 28 days annual leave inclusive of bank holidays, rising 1 per year of service to a max of 33 days
- Enhanced maternity, paternity, adoption leave, and other family friendly policies such as carer’s leave, neonatal leave, IVF, and assisted conception leave.
In addition, the role offers:
- Sureserve Benefits Hub, accessing over 1000’s retail discounts
- Virtual GP service, 24/7, 365 days, available for employees and your immediate family
- Employee assistance programme (EAP), available 24/7, 365 days, for employees and your immediate family
- Bike2Work scheme
- Home & Electronics – salary sacrifice purchase scheme
Sureserve is an equal opportunities employer, dedicated to nurturing a diverse and inclusive work environment. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.
As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact us.
Successful applicants will be subject to eligibility checks with a 3rd party, including the right to work in the UK and DBS checks.
Gas Engineer - DA/TN/CT in Dartford employer: Sureserve
Contact Detail:
Sureserve Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Gas Engineer - DA/TN/CT in Dartford
✨Tip Number 1
Network like a pro! Reach out to your contacts in the industry, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios specific to gas engineering. We recommend doing mock interviews with friends or family to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills! Bring along a portfolio of your work or any certifications that highlight your experience and qualifications. This will help you stand out and demonstrate your expertise in the field.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team at Sureserve.
We think you need these skills to ace Gas Engineer - DA/TN/CT in Dartford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience as a Gas Engineer. We want to see your qualifications and any specific projects you've worked on that relate to the role. Don’t just send a generic CV; personalise it for us!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team at Sureserve. Share your passion for customer service and how your skills align with what we do. Keep it friendly and professional!
Show Off Your Qualifications: We’re looking for valid ACS and other relevant gas qualifications, so make sure these are front and centre in your application. If you have any additional certifications or training, let us know – we love to see candidates who go the extra mile!
Apply Through Our Website: To make sure your application gets to us quickly and efficiently, apply directly through our website. It’s the best way to ensure we see your application and can get back to you as soon as possible!
How to prepare for a job interview at Sureserve
✨Know Your Stuff
Make sure you brush up on your technical knowledge of boilers and heating systems. Be ready to discuss specific types you've worked with and any challenges you've faced. This will show that you're not just qualified, but also experienced and confident in your skills.
✨Customer Service is Key
Since the role focuses heavily on customer satisfaction, prepare examples of how you've gone above and beyond for clients in the past. Think about situations where you resolved issues or received positive feedback. This will demonstrate your commitment to high-quality service.
✨Be Punctual and Professional
Arrive on time for your interview and dress appropriately. First impressions matter! Also, be prepared to discuss how you manage your time and ensure you meet deadlines, especially when it comes to attending jobs on time and notifying customers of any delays.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the company and the role. This could include inquiries about their approach to training and development or how they handle customer feedback. It shows you're genuinely interested in the position and want to contribute positively to the team.