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- Tasks: Manage customer interactions and administrative tasks across various contracts.
- Company: Leading compliance and energy service provider in the UK.
- Benefits: Supportive environment with job security and growth opportunities.
- Why this job: Join a dynamic team and make a difference in customer service.
- Qualifications: Experience in social housing or construction, strong scheduling and communication skills.
- Other info: Great chance to develop your career in a thriving industry.
The predicted salary is between 30000 - 42000 £ per year.
A leading compliance and energy service provider in the UK is seeking a dynamic individual for a customer service role. The successful candidate will be responsible for managing customer interactions and administrative tasks across multiple contracts, preferably with prior experience in social housing or construction. Strong scheduling and communication skills are essential for delivering high-quality service. This position offers the opportunity to work in a supportive environment with a focus on job security and growth.
Customer Contact & Scheduling Specialist in Dartford employer: Sureserve
Contact Detail:
Sureserve Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Contact & Scheduling Specialist in Dartford
✨Tip Number 1
Make sure to research the company before your interview. Knowing their values and recent projects can help you tailor your responses and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since this role is all about managing customer interactions, being able to articulate your thoughts clearly will set you apart from other candidates.
✨Tip Number 3
Don’t underestimate the power of networking. Reach out to current or former employees on LinkedIn to get insights about the company culture and any tips for the application process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Customer Contact & Scheduling Specialist in Dartford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service, especially if you've worked in social housing or construction. We want to see how your skills match the role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the Customer Contact & Scheduling Specialist role and how your background makes you a perfect fit. Keep it friendly and professional – we love a personal touch!
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors. We appreciate attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be all set!
How to prepare for a job interview at Sureserve
✨Know Your Stuff
Before the interview, make sure you understand the company’s services and values. Research their role in compliance and energy services, especially in social housing or construction. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Scheduling Skills
Since strong scheduling skills are essential for this role, prepare examples from your past experiences where you successfully managed multiple tasks or appointments. Be ready to discuss how you prioritised and organised your workload to meet deadlines.
✨Communicate Clearly
Effective communication is key in customer service roles. Practice articulating your thoughts clearly and concisely. You might even want to role-play common customer scenarios with a friend to get comfortable with handling different types of interactions.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, team dynamics, and growth opportunities. This shows that you’re not just interested in the job, but also in how you can contribute to and grow within the company.
