At a Glance
- Tasks: Manage contracts, ensure compliance, and deliver top-notch customer service.
- Company: Join Sureserve, a leading provider of compliance and energy services in the UK.
- Benefits: Enjoy competitive salary, generous leave, and a range of family-friendly policies.
- Other info: Diverse and inclusive workplace committed to equal opportunities.
- Why this job: Make a real impact in social housing while securing your career with growth opportunities.
- Qualifications: Qualified Domestic Gas Engineer with contract management experience preferred.
The predicted salary is between 33075 - 40425 £ per year.
The Sureserve Group of businesses provides market-leading compliance and energy services across the UK, with 4000 employees working from over 20 offices. Sureserve Compliance South, part of the Sureserve Group, delivers heating services within the social housing sector across London & the South East. We support our clients across domestic gas, commercial gas, renewables, and electrical services. We are London’s largest, most successful gas contractor, focusing on long-term contracts with our clients to offer our staff job security and progression opportunities.
Duties for Commercial Contract Manager:
- Responsible for customer services including complaint resolution
- Work closely with HR colleagues on employee-related issues that may occur throughout the employee lifecycle.
- Attend all contract meetings and report back to the Head of Region
- Monitor parts usage and credit returns to procurement department
- To ensure compliance is met on all contracts
- Responsible for all financial invoicing on time and chargeable works management
- Ensure letter procedure is adhered to and take full responsibility for no access procedure
- Achieving and maintaining 100% compliance on servicing programmes
- Manage key functions and roles within the Region
- Be the main link with our clients in terms of contract management
- Handle all forms of feedback from customers and clients and take appropriate action; take the lead on championing customer service
- Ensure the fleet of your region is kept to a high standard. Working with the fleet department when necessary, reporting any issues as they happen
- Assist in the preparation of bidding and contracting for new work
- Heavily involved in recruiting and monitoring probationary periods
- All associated ad-hoc administrative duties
The successful candidate will have:
- Qualified Domestic Gas Engineer (holding current ACS qualification)
- Previous Contract Manager experience preferably from a social housing/construction background
- Able to provide a high level of courteous, professional customer service
- Highly proficient in MS Office, in particular Outlook and Excel
- Good written and verbal communication skills
- Flexible attitude with strong organisational skills
Benefits:
- Competitive salary
- Contributory Pension scheme
- Life assurance
- 28 days annual leave inclusive of bank holidays, rising 1 per year of service to a max of 33 days
- Enhanced maternity, paternity, adoption leave, and other family friendly policies such as carer’s leave, neonatal leave, IVF, and assisted conception leave.
- Sureserve Benefits Hub, accessing over 1000’s retail discounts
- Virtual GP service, 24/7, 365 days, available for employees and your immediate family
- Employee assistance programme (EAP), available 24/7. 365 days, for employees and your immediate family
- Bike2Work scheme
- Home & Electronics – salary sacrifice purchase scheme
Sureserve is an equal opportunities employer, dedicated to nurturing a diverse and inclusive work environment. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.
Reasonable adjustments: As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact us.
Pre-employment checks: Successful applicants will be subject to eligibility checks with a 3rd party, including the right to work in the UK and DBS checks.
Contract Manager - Mechanical in Dartford employer: Sureserve
The Sureserve Group is an excellent employer, offering a supportive work culture that values teamwork and collaboration. With a focus on employee growth, we provide opportunities for professional development and training, ensuring that our staff can thrive in their roles. Located in the UK, our commitment to social housing and compliance means you will be part of a meaningful mission, making a positive impact in the community while enjoying a rewarding career.
StudySmarter Expert Advice🤫
We think this is how you could land Contract Manager - Mechanical in Dartford
✨Join Construction Networks
Get yourself involved in local construction networks or industry events. They often have job boards, and networking can lead to unadvertised positions. Plus, it’s a great way to meet potential future colleagues!
✨Show Off Your Skills on Site
If you’ve done any hands-on work, whether it's through internships or personal projects, make sure you can showcase it. Consider volunteering for local construction projects or getting involved in community build days; it’s a solid way to demonstrate your skills and build connections.
✨Utilise Construction Job Sites
Don't just rely on the big job boards. Look at niche construction job sites—many companies prioritise these for full-time roles. Apply through these sites, but don’t forget to reach out directly to companies you admire, like Sureserve, to express your interest!
✨Tailor Your Application for Full-Time Roles
Make your application stand out by tailoring it specifically for full-time positions. Highlight how your previous projects align with the company's work. At StudySmarter, we encourage you to demonstrate your commitment and long-term interest in the industry when applying for roles like Contract Manager - Mechanical at Sureserve.
We think you need these skills to ace Contract Manager - Mechanical in Dartford
Some tips for your application 🫡
Showcase Your Relevant Experience:In the construction industry, it's essential to highlight any hands-on experience you have. Whether it’s past projects you've worked on or specific roles you've held, make sure your CV emphasises your practical skills and contributions to construction sites.
Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.
Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.
Adapt Your CV Format to the Field:Ensure your CV is clear and easy to read, with sections dedicated to skills such as project management, technical abilities, and site supervision. Construction roles often require a blend of technical know-how and soft skills, so make sure both are highlighted effectively.
How to prepare for a job interview at Sureserve
✨Brush Up on Technical Knowledge
For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.
✨Showcase Your Projects
Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.
✨Understand the Team Dynamics
Construction is all about teamwork, so prepare to discuss how you interact with different stakeholders like architects, engineers, and contractors. Maybe think of examples from past experiences to illustrate your ability to communicate and collaborate effectively.
✨Prepare for On-the-Spot Problem Solving
Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!
