At a Glance
- Tasks: Make high-volume calls to promote energy-efficient upgrades and convert leads into sales.
- Company: Join Sureserve, a leader in asset and energy services with a commitment to excellence.
- Benefits: Enjoy a competitive salary, 32 days annual leave, and flexible benefits.
- Other info: Be part of a diverse team dedicated to improving communities across the UK.
- Why this job: Make a real difference in homeowners' lives while achieving your sales targets.
- Qualifications: Previous sales experience and strong communication skills are essential.
The predicted salary is between 31500 - 38500 £ per year.
We've opportunities in our Bathgate office for experienced outbound Customer Sales Advisors.
These roles will see you calling homeowners to promote energy-efficiency upgrades, and convert qualified opportunities into appointments and sales.
Key Responsibilities Make high-volume outbound calls to promote energy-efficiency upgrades to homeowners.
Assess customer needs through effective questioning and identify suitable solutions.
Explain products, benefits, costs and value to drive customer interest.
Generate qualified appointments and sales opportunities.
Build rapport, handle objections and convert enquiries into sales.
Follow up leads to maximise conversion rates.
Maintain accurate CRM records of customer interactions and outcomes.
Ensure all activity complies with company policies, regulations and data protection requirements.
Key Skills & Experience Previous outbound/ telesales, contact centre or target-driven sales experience.
Confident communicator with strong telephone sales skills.
Ability to quickly build rapport and trust with customers.
Strong questioning, listening and objection-handling skills.
Comfortable discussing pricing and costs.
Results-driven with a proven focus on achieving targets.
Resilient and motivated in a high-volume outbound environment.
Accurate CRM and data-entry skills with strong attention to detail.
Experience in home improvements, energy, utilities or construction sales is advantageous.
What we offer £28,500.00 per annum- 37.5 hour week
Pension scheme, Life assurance & access to flexible benefits scheme.
- 32 days annual leave (Inc. statutory bank holidays, Christmas/New Year Closure)
- Employee Assistance Programme with 24 hours telephone and online access
Access to Flexible Benefits Scheme (including discount to retailers, bike to work scheme and many more)
About
Sureserve: At Sureserve, excellence is not just an expectation; it's our standard.
With a driven team of nearly 850 professionals, we are at the forefront of providing stellar asset and energy services across the UK.
Our mission is simple yet powerful: to elevate the quality of life in the communities we serve by innovating and improving the spaces where people reside, work, and gather.
Working with an Equal Opportunity Employer Sureserve is committed to creating a diverse and inclusive workplace.
We celebrate individual differences and believe that they contribute to our collective success.
All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Please note, Eligibility to work in the UK is required, and candidates will undergo employment screening prior to starting employment.
Customer Sales Advisor in Blackburn employer: Sureserve
The Sureserve Group is an excellent employer, offering a supportive work culture that values teamwork and collaboration. With a focus on employee growth, we provide opportunities for professional development and training, ensuring that our staff can thrive in their roles. Located in the UK, our commitment to social housing and compliance means you will be part of a meaningful mission, making a positive impact in the community while enjoying a rewarding career.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Sales Advisor in Blackburn
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Customer Sales Advisor at Sureserve, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Sureserve. Tailor your message to explain why you’re drawn to them and how you can contribute as a Customer Sales Advisor. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Customer Sales Advisor in Blackburn
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Sureserve:When writing your cover letter, make sure to tailor your message specifically for Sureserve. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Sureserve
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Sureserve that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Sureserve that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Sureserve’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
