Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Assist in installing renewable energy systems and ensure safety compliance.
- Company: Join Sureserve, a leading provider of energy services in the UK.
- Benefits: Enjoy competitive salary, pension scheme, and 28 days annual leave.
- Why this job: Make a difference in social housing while developing your skills in a growing industry.
- Qualifications: Level 2 plumbing qualification and a full UK driving licence required.
- Other info: Diverse and inclusive workplace with excellent career progression opportunities.
The predicted salary is between 28000 - 32000 £ per year.
Overview
The Sureserve Group of businesses provides market-leading compliance and energy services across the UK, with 4000 employees working from over 20 offices. Sureserve Compliance South delivers heating services within the social housing sector across London & the South East. We support our clients across domestic gas, commercial gas, renewables, and electrical services. We are London’s largest, most successful gas contractor, focusing on long-term contracts with our clients to offer our staff job security and progression opportunities.
We have an exciting opportunity for an Air Source Heat Pump Installer Improver to join our growing team.
Role
- Hours: 45 hour week 8-6
- Pay: £28-32k + call out and overtime
Responsibilities
- To risk assess work/working environments before starting any works to avoid damages or injuries, and undertake all work in accordance with Health & Safety and The Gas Safety (Installation and Use) Regulations (GSIUR) 1998.
- To assist and complete renewable energy installations alongside current Installers (ASHP, GSHP, EAHP & all Solar types).
- If there are any further works required, liaise with procurement & admin teams and inform residents of timescales for completion of the work being undertaken.
- To manage, control and be responsible for allocated van stock ensuring levels are kept as necessary.
- Be prepared to work flexibly with the possibility of work outside normal working hours depending on the needs of the business.
- Carry out daily tasks in a helpful and professional approach prioritising customer service.
- To report any vulnerabilities or concerns to management via our internal system so it can be addressed and reported back to the appropriate client.
- To keep your allocated company vehicle clean and tidy at all times, always wear correct uniform and dispose of any waste to company/HSE regulations.
The successful candidate will have
- Level 2 plumbing qualification or equivalent
- Full UK Driving Licence (6 points or less)
- Experience within Social Housing desirable, but not essential
- Experience delivering high levels of customer service
- The ability to work with a diverse customer base
What we can offer you
- Competitive salary
- Contributory Pension scheme
- Life assurance
- 28 days annual leave inclusive of bank holidays, rising 1 per year of service to a max of 33 days
- Enhanced maternity, paternity, adoption leave, and other family friendly policies such as carer’s leave, neonatal leave, IVF, and assisted conception leave
In addition, the role offers:
- Sureserve Benefits Hub, accessing over 1000’s retail discounts
- Virtual GP service, 24/7, 365 days, available for employees and your immediate family
- Employee assistance programme (EAP), available 24/7. 365 days, for employees and your immediate family
- Bike2Work scheme
- Home & Electronics – salary sacrifice purchase scheme
Sureserve is an equal opportunities employer, dedicated to nurturing a diverse and inclusive work environment. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. Reasonable adjustments are available.
As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact scs.careers@sureserve.co.uk
Pre-employment checks
Successful applicants will be subject to eligibility checks with a 3rd party, including the right to work in the UK and DBS checks.
Air Source Heat Pump Installer Improver in Ashford employer: Sureserve
Contact Detail:
Sureserve Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Air Source Heat Pump Installer Improver in Ashford
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Sureserve. Understand their values, services, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. Focus on how your skills and experiences align with the role of an Air Source Heat Pump Installer Improver. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Show off your customer service skills! Since this role involves working with a diverse customer base, be ready to share examples of how you've provided excellent service in the past. Highlighting your ability to communicate effectively can really set you apart.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on the Sureserve site. It’s the best way to ensure your application gets seen by the right people and shows your enthusiasm for joining our team.
We think you need these skills to ace Air Source Heat Pump Installer Improver in Ashford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Air Source Heat Pump Installer Improver role. Highlight any relevant experience, especially in plumbing or renewable energy installations, and don’t forget to mention your customer service skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about working with Sureserve and how your skills align with the responsibilities of the role. Keep it friendly and professional.
Showcase Your Qualifications: Don’t forget to mention your Level 2 plumbing qualification or equivalent in your application. If you have experience in social housing, make sure to highlight that too, as it’s a plus for us!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you on board with our fantastic team at Sureserve!
How to prepare for a job interview at Sureserve
✨Know Your Stuff
Make sure you brush up on your knowledge of air source heat pumps and renewable energy installations. Familiarise yourself with the Health & Safety regulations and The Gas Safety (Installation and Use) Regulations. This will show that you're serious about the role and understand the importance of safety in your work.
✨Show Off Your Customer Service Skills
Since this role involves working with a diverse customer base, be ready to share examples of how you've delivered excellent customer service in the past. Think of specific situations where you went above and beyond to help a client or resolve an issue.
✨Be Prepared for Practical Questions
Expect some practical questions or scenarios during the interview. They might ask how you would handle certain situations on the job, like managing van stock or communicating with residents. Practise your responses to these types of questions to demonstrate your problem-solving skills.
✨Dress the Part
Even though it's an installation role, first impressions matter! Dress smartly for the interview, and if you have any company-branded clothing, wear it. This shows that you take pride in your work and are ready to represent the company well.
