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- Tasks: Diagnose and repair renewable energy systems while providing top-notch customer support.
- Company: Join Sureserve, a leader in affordable heating and energy solutions.
- Benefits: Company vehicle, professional development, wellbeing support, and flexible working hours.
- Why this job: Make a real difference in the decarbonisation journey while growing your career.
- Qualifications: Experience in renewable energy systems and strong problem-solving skills required.
- Other info: Be part of a diverse team committed to inclusivity and excellence.
The predicted salary is between 36000 - 60000 £ per year.
Sureserve's mission is to be the trusted partner of choice to the social housing and related public sector in delivering essential and affordable heating, energy savings, and compliance solutions. We are playing a key and progressive role in decarbonisation, always delivering for customers, employees, residents and the environment with safety, integrity and respect at the forefront of everything we do.
We provide trusted high-quality solutions that focus on energy efficiency, warm, safe, and compliant homes, and an improved quality of life for residents. With a nationwide reach, regional and local relationships and expertise, and commitment to excellent client service, we are set up to be a trusted partner for now and the future.
We are on the lookout for an experienced and dedicated renewables engineer to join our team. This role requires a reliable professional with detailed knowledge of renewable energy systems who can manage complex problems effectively, communicate proficiently, and adapt smoothly to changes. The successful candidate will not only possess excellent time management skills and a positive attitude but also have a proven ability in delivering high-quality customer service within a team environment.
Overview of Role:
The main responsibility of the Renewables Breakdown Engineer will be to provide maintenance and repair services for our renewable energy installations. This includes diagnosing and rectifying faults, providing technical support and advice, and ensuring all work is completed in line with safety standards and regulations. The role will involve close collaboration with our engineering and customer service teams, making effective communication and teamwork vital.
Key Responsibilities:
- Diagnosing and repairing faults within renewable energy central heating and hot water systems across the region.
- Providing technical support and advice to customers and colleagues.
- Ensuring high levels of customer care in dealing with clients and tenants to meet the required quality standards.
- Communicating updates and progress of work, completing the required paperwork electronically and manually.
- Ensuring all Health and Safety requirements and legislation, including Risk Assessments, Safe Systems of Work and COSHH Records, are adhered to during your daily work.
- Complying with stock ordering and auditing procedures so relevant parts are available to fulfil job requirements.
Key Requirements & Attributes:
- With a friendly and professional attitude, you will build strong relationships with our clients and their tenants, ensuring all works meet the required standards.
- Experience in renewable energy heating and hot water systems is essential for this role.
- Skilled at problem solving and decision making.
- Gas qualifications are desirable for this role.
- It is important that we complete all the appropriate criminal and reference checks before you start working with us.
- Valid Driving License.
Working hours are Monday to Friday 8am till 5pm with 1 hour for lunch plus on-call rota/weekend working.
What We Offer:
- Company vehicle and fuel card.
- Uniform and mobile device.
- Support provided for professional qualifications.
- Employee wellbeing programme, occupational health support, telephone support - counselling for staff.
- Service level awarded annual leave.
- Enhanced maternity and paternity packages.
- Dental/Healthcare cash plan.
- Cycle to Work Scheme.
- Electric Vehicle Leasing Scheme.
- Gender Equality Working Group.
- Sureserve Academy - a platform for development, career progression.
- Employee Voice Programme.
- Social activities for all of our Teams.
- Sureserve Legends - celebrating the fantastic ways in which our employees live our values.
Sureserve is committed to creating a diverse and inclusive workplace. We celebrate individual differences and believe that they contribute to our collective success. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact us.
Successful applicants will be subject to eligibility checks including the right to work in the UK and DBS checks. Join us in our mission to deliver excellence across the UK.
Renewables Service & Repair Engineer- HH in Watford employer: Sureserve Group
Contact Detail:
Sureserve Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Renewables Service & Repair Engineer- HH in Watford
✨Tip Number 1
Network like a pro! Reach out to your connections in the renewables sector and let them know you're on the hunt for a role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your technical knowledge and customer service skills. Be ready to share examples of how you've tackled complex problems in the past, as this will show you're the right fit for the team.
✨Tip Number 3
Don’t forget to showcase your soft skills! Communication and teamwork are key in this role, so be sure to highlight your ability to work well with others and keep clients informed throughout the process.
✨Tip Number 4
Apply through our website for the best chance at landing that dream job! We love seeing candidates who take the initiative to connect directly with us, so don’t hesitate to submit your application today.
We think you need these skills to ace Renewables Service & Repair Engineer- HH in Watford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Renewables Service & Repair Engineer role. Highlight your experience with renewable energy systems and any relevant qualifications. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about renewable energy and how you can contribute to our mission at Sureserve. Keep it friendly and professional, just like us!
Showcase Your Problem-Solving Skills: In your application, don’t forget to mention specific examples of how you've tackled complex problems in the past. We love candidates who can think on their feet and adapt to changes, so let us know how you’ve done this before!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role right there!
How to prepare for a job interview at Sureserve Group
✨Know Your Renewable Systems
Make sure you brush up on your knowledge of renewable energy systems, especially heating and hot water solutions. Be ready to discuss specific technologies you've worked with and how you've tackled any challenges in the past.
✨Showcase Your Problem-Solving Skills
Prepare examples of complex problems you've solved in previous roles. Highlight your thought process and the steps you took to diagnose and repair issues, as this will demonstrate your ability to handle the responsibilities of the role.
✨Communicate Effectively
Since communication is key in this role, practice articulating your thoughts clearly. You might be asked to explain technical concepts to non-technical clients, so think about how you can simplify your explanations while still being informative.
✨Emphasise Customer Care
Be ready to discuss your approach to customer service. Share instances where you've gone above and beyond for clients or tenants, as this aligns with the company's commitment to high-quality customer care and building strong relationships.
