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- Tasks: Lead a team of gas engineers, ensuring safety and compliance in all operations.
- Company: Join Sureserve, a leader in compliance and energy services across the UK.
- Benefits: Enjoy competitive salary, company vehicle, enhanced leave, and career growth opportunities.
- Why this job: Make a real impact in energy efficiency while working in a diverse and inclusive environment.
- Qualifications: Must have valid gas qualifications and supervisory experience in the Gas/Utilities sector.
- Other info: DBS check required; we celebrate employee achievements through our 'Sureserve Legends' programme.
The predicted salary is between 36000 - 60000 £ per year.
Sureserve provide market leading compliance and energy services across the UK, with close to 4000 employees working from over 20 offices.
Sureserve is a trusted partner for housing associations, local authorities, and residents, delivering high-quality compliance and energy services. Our focus on energy efficiency, safe and compliant homes, and enhanced quality of life makes us a leader in the industry. With nationwide reach, regional expertise, and a commitment to excellent service, we are well-positioned to support our clients now and in the future
Role Overview:
We are seeking a Gas-Qualified Supervisor to oversee and lead a team of gas engineers across our field based operational engineers. You\’ll ensure that your teams work is completed safely, efficiently, and in compliance with Gas Safety regulations, industry standards, and company procedures. The successful candidate will have a strong technical background in gas systems, excellent leadership skills, and a proactive approach to quality assurance and regulatory compliance.
Key Responsibilities:
- Supervise and support a team of Gas Engineers across planned and reactive maintenance, installations, and inspections
- Carry out quality control checks and post-inspection audits to ensure compliance with Gas Safe and company standards
- Provide technical advice and on-site guidance to engineers for complex gas installations or fault diagnostics
- Lead on communication and deliver toolbox talks and ensure all team members follow health & safety protocols, risk assessments, and safe working practices
- Ensure all gas-related works are correctly documented, including issuing gas safety certificates and maintenance reports
- Support training and mentoring of junior engineers or apprentices
- Liaise with clients, contractors, and internal departments to resolve issues and maintain high service delivery standards
- Maintain up-to-date knowledge of gas legislation and ensure the company remains compliant with all regulatory requirements
- Assist with stock control, equipment calibration, and tool condition checks for gas-related tools and parts
- General Supervision of field-based teams – managing and monitoring employee absence, reviewing performance and quality, conducting investigations where necessary and recruitment initiatives
- Provide support when mobilising new contracts, with the ability to put your own personal stamp on the situation
- Assist with technical support, and mentoring and training of engineers
- Work within and deliver to set budgets ensuring KPI\’s are met along with contractual compliance
- Ensure you have full operational duties on your contracts and attend contract meeting with clients when required
- Monitor parts usage and ensuring regular van stock checks are undertaken
- Champion customer service, diffuse and satisfactorily resolve escalated complaints, responding to feedback from customers and clients and take appropriate action;
- Performance data production, analysis, and reporting
- Translate corporate objectives into operational achievements and success
Skills & Experience
- Valid domestic gas qualifications. As a minimum, successful candidates must have the following: CCN1, CENWAT, HTR1, CKR1 (essential)
- A full UK driving license (essential)
- Experience in working in domestic heating and previous practical Supervisory experience within a Gas/Utilities capacity (essential)
- Knowledge of current gas regulations, standards, and Health & Safety legislation
- Excellent leadership and communication skills
- Ability to resolve issues promptly and effectively
Please note: The successful candidate will be required to undertake a DBS check prior to commencing employment with us.
What We Offer:
- Competitive Salary: [INSERT SALARY] (depending on experience)
- Company vehicle and fuel card supplied
- Uniform, PPE & mobile device supplied
- Employer contributed pension scheme
- Access to our EAP – Employee Assistance Programme
- Service level awarded annual leave
- Enhanced maternity and paternity packages
- Cycle to work scheme
- Employee engagement events
- “Employee Voice” programmes
- Strong opportunities for career growth and development
- “Sureserve Legends” – celebrating the fantastic ways in which our employees live our values
- A diverse, inclusive, and supportive workplace that values equality
We are committed to developing talent at all levels,ensuring equality, diversity, and inclusion in the way we work and in the communities in which we work, and making sure that every one of our people, clients and customers has the opportunity and support to fulfil their professional and personal potential.
Apply Today
If you have the skills and experience we\’re looking for, we\’d love to hear from you!
Sureserve is committed to fostering an inclusive and welcoming workplace for all. We value diversity and are an equal opportunity employer, providing consideration without regard to race, colour, religion, gender identity, sexual orientation, national origin, disability, age, or veteran status.
We offer reasonable adjustments in the recruitment process to candidates who require them. Please reach out to scnw.careers@sureserve.co.uk.
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Supervisor - Gas Qualified employer: Sureserve Group
Contact Detail:
Sureserve Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor - Gas Qualified
✨Tip Number 1
Familiarise yourself with the latest gas regulations and standards. Being well-versed in current legislation will not only boost your confidence during interviews but also demonstrate your commitment to compliance and safety, which is crucial for a Supervisor role.
✨Tip Number 2
Highlight your leadership experience in previous roles. Be prepared to discuss specific examples of how you've successfully managed teams, resolved conflicts, or improved processes, as these skills are essential for overseeing a team of gas engineers.
✨Tip Number 3
Network with professionals in the gas industry. Attend relevant events or join online forums to connect with others in the field. This can provide valuable insights into the company culture at Sureserve and may even lead to referrals.
✨Tip Number 4
Prepare to discuss your approach to quality assurance and customer service. Since the role involves maintaining high service delivery standards, be ready to share how you’ve ensured compliance and addressed customer feedback in past positions.
We think you need these skills to ace Supervisor - Gas Qualified
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant gas qualifications, supervisory experience, and knowledge of current gas regulations. Use specific examples to demonstrate your leadership skills and technical expertise.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your background aligns with Sureserve's commitment to compliance and energy efficiency, and provide examples of how you've successfully led teams in the past.
Highlight Relevant Qualifications: Clearly list your domestic gas qualifications (CCN1, CENWAT, HTR1, CKR1) in your application. Ensure that you also mention your full UK driving licence, as this is essential for the role.
Showcase Problem-Solving Skills: Provide examples in your application of how you've effectively resolved issues in previous roles. This could include managing complaints, ensuring compliance with safety regulations, or mentoring junior engineers.
How to prepare for a job interview at Sureserve Group
✨Know Your Gas Qualifications
Make sure you are well-versed in your gas qualifications, such as CCN1, CENWAT, HTR1, and CKR1. Be prepared to discuss how these qualifications have equipped you for the role and how they relate to the responsibilities of supervising a team of gas engineers.
✨Demonstrate Leadership Skills
As a Supervisor, showcasing your leadership abilities is crucial. Prepare examples of how you've successfully led teams in the past, resolved conflicts, or improved team performance. Highlight your experience in mentoring junior engineers or apprentices.
✨Familiarise Yourself with Compliance Standards
Understanding gas safety regulations and compliance standards is key for this role. Brush up on current legislation and be ready to discuss how you ensure compliance in your previous roles, including any quality control measures you've implemented.
✨Prepare for Technical Questions
Expect technical questions related to gas systems and fault diagnostics. Review common issues that gas engineers face and think about how you would provide guidance or solutions. This will demonstrate your technical expertise and problem-solving skills.
