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- Tasks: Support HR functions, manage employee records, and assist with recruitment processes.
- Company: Join Sureserve, a leader in compliance and energy services across the UK.
- Benefits: Competitive salary, pension scheme, life assurance, and generous holiday allowance.
- Why this job: Gain valuable HR experience while contributing to a positive workplace culture.
- Qualifications: Experience in HR administration and knowledge of employment law required.
- Other info: Opportunities for career growth and a commitment to diversity and inclusion.
The predicted salary is between 22000 - 30000 £ per year.
Sureserve provide market leading compliance and energy services across the UK, with close to 4000 employees working from over 20 offices. Sureserve is a trusted partner for housing associations, local authorities, and residents, delivering high-quality compliance and energy services. Our focus on energy efficiency, safe and compliant homes, and enhanced quality of life makes us a leader in the industry. With nationwide reach, regional expertise, and a commitment to excellent service, we are well-positioned to support our clients now and in the future.
Please note that this position is a 6 month fixed term contract and office based.
Location: Liverpool, Edge Lane L7 9NJ
Hours: 40 hour per week
Pattern: Monday to Friday 08:00-17:00 with one hour lunch
Role Overview:
Provide professional and effective HR Administration function in order to support our business needs and that of our managers and employees. Confidentiality is crucial for this role as there is access to sensitive information so in accordance with GDPR the job holder must be aware of how to be discreet and ensure levels of sensitivity at all times. In addition, the post holder will ensure smooth delivery of HR services, accurate record-keeping, compliance with legal and internal requirements, and excellent employee support throughout the employee lifecycle.
Key Responsibilities:
- Ensure completion of the onboarding process for new starters, including but not limited to evidence of Rights to Work in UK, insurances, driving licenses, references, completed application form
- Process DBS applications and bring any relevant factors to the attention of the HR Advisor or Head of HR
- Maintain accurate HR information and verification of data in the HR system, ensuring the information is accurate
- HR management and compliance - being first point of contact for all HR related queries for this site
- Prepare offer letters, contracts of employment, contractual change letters and leavers letters as required
- Ensure that all sickness and holiday records are logged
- Ensure completion of the leavers process and action the leaver notification when a leaver is confirmed
- Support colleagues with HR system queries, in an accurate and timely manner
- Supporting line managers to enable self-service where required
- Employee relations - manage and advise day to day ER cases
- Manage HR inbox, and escalate as appropriate
- Assist with recruitment including uploading job ads, liaising with managers and with agencies.
- Ensure any information for payroll is processed in a timely manner liaising with the Group Payroll team
- Assist with wider HR projects and initiatives, for example well-being, learning and development etc.
- Supporting minute taking for meetings
- Be an effective representative of the Company and to always act in a professional manner, promoting a positive Company image
- Undertake any other duties which commensurate with the post
- Attendance at internal or external company events may be required from time to time
Skills & Experience:
- Demonstrable HR Administration experience
- Experience with HRIS maintaining databases accurately and running regular reports
- Good understanding of Employment Law, knowledge of laws, regulations and experience with organisational policies
- Strong ER skills and knowledge including disciplinaries, grievances, appeals, performance management, long term sickness and capability
- Attention to detail with clear and simple communication skills, both verbally and written
- Proficient in MS Office applications
What we offer?
- £26,208 per annum
- Contributory pension scheme
- Life assurance
- 20 days + Bank holidays (service based increasing holiday scheme)
- Enhanced maternity, paternity, adoption leave and other family friendly policies
- Sureserve Benefits Hub, accessing over 1000 retail discounts
- Virtual GP service, available for employees and immediate family
- Employee Assistance Programme (EAP)
- Bike2Work Scheme
- EV Car Scheme
- Employee engagement events and Employee Voice programmes
- Strong opportunities for career growth and development
- Sureserve Legends - celebrating the fantastic ways in which our employees live our values
Committed to Diversity & Inclusion:
Sureserve is an equal opportunities employer, dedicated to nurturing a diverse and inclusive work environment. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We are committed to developing talent at all levels, ensuring equality, diversity, and inclusion in the way we work and in the communities in which we work, and making sure that every one of our people, clients and customers has the opportunity and support to fulfil their professional and personal potential.
Reasonable Adjustments:
As part of our commitment to inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals that may require them. If you feel you need any adjustments please contact.
Pre Employment Checks:
Successful applicants will be subject to eligibility checks with a 3rd party, including right to work in the UK and DBS background checks.
HR Administrator in Liverpool employer: Sureserve Group
Contact Detail:
Sureserve Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HR Administrator in Liverpool
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for an HR Administrator role at Sureserve. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for that interview! Research Sureserve's values and services, and think about how your skills align with their mission. Practise common HR scenarios you might face, so you can showcase your expertise confidently.
✨Tip Number 3
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit for the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll be able to keep track of your application status easily. Let’s get you that HR Administrator role!
We think you need these skills to ace HR Administrator in Liverpool
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the HR Administrator role. Highlight your relevant experience and skills that match the job description, especially your HR administration experience and knowledge of employment law.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for Sureserve. Mention your passion for HR and how you can contribute to our commitment to excellent service and compliance.
Be Clear and Concise: When filling out your application, keep your language clear and concise. Avoid jargon and ensure your points are easy to understand. Remember, attention to detail is key in HR!
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your application and get you on the path to joining our fantastic team at Sureserve!
How to prepare for a job interview at Sureserve Group
✨Know Your HR Basics
Make sure you brush up on your HR knowledge, especially around employment law and employee relations. Being able to discuss these topics confidently will show that you're serious about the role and understand the importance of compliance and support in HR.
✨Demonstrate Discretion
Since confidentiality is key in this position, prepare examples of how you've handled sensitive information in the past. This will help reassure the interviewers that you can be trusted with confidential matters and understand the importance of GDPR.
✨Showcase Your Attention to Detail
As an HR Administrator, accuracy is crucial. Bring along examples of how you've maintained accurate records or managed databases in previous roles. Highlighting your attention to detail will set you apart from other candidates.
✨Prepare for Scenario Questions
Expect questions that ask how you'd handle specific HR situations, like managing a disciplinary case or supporting a line manager. Think through your responses ahead of time, using the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
