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- Tasks: Install and maintain gas heating and hot water systems while ensuring safety and customer satisfaction.
- Company: Join Sureserve Group, a leading provider of compliance and energy services in the UK.
- Benefits: Enjoy perks like a company vehicle, professional development support, and a wellbeing programme.
- Why this job: Be part of a supportive team that values diversity and offers career progression opportunities.
- Qualifications: Must be CCN1 qualified with experience in domestic heating and hot water systems.
- Other info: Criminal and reference checks are required before starting.
The predicted salary is between 30000 - 42000 £ per year.
The Sureserve Group of businesses provide market leading compliance and energy services across the UK, with over 3,200 employees working from over 20 offices. Aaron Services, part of The Sureserve Group, are a market leading heating and hot water specialist with 35 years of successful delivery and a growing client base. We are looking for a skilled and reliable, gas qualified, domestic heating & hot water Installation Engineer to join our team.
Overview of Role: The Installation Engineer will be responsible for the installation and maintenance of gas heating and hot water solutions, ensuring safety measures are met, and providing professional advice to our clients on appliance usage. The right candidate will focus on delivering excellent customer service and maintaining a high standard of work.
Key Responsibilities:
- With a friendly and professional attitude, you will need to build strong relationships with our clients and their tenants, ensuring all works meet the required standards.
- Carry out heating and hot water installations works on properties across the region.
- Ensure high levels of customer care in dealing with clients and tenants to meet the required quality standards.
Key Attributes / Requirements:
- CCN1 qualified gas installation experience in domestic heating and hot water systems.
- It is important that we complete all the appropriate criminal and reference checks before you start working with us.
What We Offer:
- Company vehicle and fuel card
- Uniform & mobile device
- Support provided for professional qualifications
- Employee wellbeing programme, occupational health support, telephone support - counselling for staff
- Service level awarded annual leave
- Enhanced maternity & paternity packages
- Dental/Healthcare cash plan
- Cycle to Work Scheme
- Electric Vehicle Leasing Scheme
- Gender Equality Working Group
- Sureserve Academy - a platform for development, career progression
- Employee Voice Programme
- Social activities for all of our Teams
- Sureserve Legends - celebrating the fantastic ways in which our employees live our values.
We are committed to developing talent at all levels, ensuring equality, diversity, and inclusion in the way we work and in the communities in which we work, and making sure that every one of our people, clients and customers has the opportunity and support to fulfil their professional and personal potential.
If you have the skills and experience we're looking for, we'd love to hear from you! Successful applicants will be required to provide evidence of their eligibility to work in the UK, and DBS checks will be conducted prior to employment.
Installation Engineer employer: Sureserve Group
Contact Detail:
Sureserve Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Installation Engineer
✨Tip Number 1
Familiarise yourself with the latest gas safety regulations and standards. Being knowledgeable about compliance will not only boost your confidence during interviews but also demonstrate your commitment to safety and professionalism.
✨Tip Number 2
Network with current or former employees of Aaron Services or similar companies. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 3
Prepare to discuss specific examples of your past work in heating and hot water installations. Highlighting your hands-on experience and problem-solving skills will make you stand out as a candidate who can deliver excellent customer service.
✨Tip Number 4
Show enthusiasm for continuous learning and professional development. Mention any additional qualifications or training you are pursuing, as this aligns with the company's commitment to employee growth and can set you apart from other candidates.
We think you need these skills to ace Installation Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your gas installation experience, particularly in domestic heating and hot water systems. Include any relevant qualifications, such as CCN1, and emphasise your customer service skills.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific experiences where you provided excellent customer service or overcame challenges in previous installations.
Highlight Relevant Skills: In your application, clearly outline your technical skills related to gas heating and hot water systems. Also, mention your ability to build strong relationships with clients and tenants, as this is crucial for the role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are key attributes for an Installation Engineer.
How to prepare for a job interview at Sureserve Group
✨Showcase Your Technical Skills
As an Installation Engineer, it's crucial to demonstrate your gas installation experience and knowledge of domestic heating and hot water systems. Be prepared to discuss specific projects you've worked on and the challenges you faced, highlighting how you overcame them.
✨Emphasise Customer Service
Since the role involves building strong relationships with clients and tenants, make sure to share examples of how you've provided excellent customer service in previous roles. Discuss how you handle client queries and ensure their satisfaction.
✨Understand Safety Standards
Safety is paramount in this role. Familiarise yourself with the relevant safety measures and regulations related to gas installations. Be ready to explain how you ensure compliance with these standards in your work.
✨Prepare Questions for the Interviewers
Having thoughtful questions prepared shows your interest in the role and the company. Ask about the team dynamics, ongoing training opportunities, or how they support employee wellbeing, which aligns with their commitment to staff development.
