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- Tasks: Maintain and repair heating systems in domestic properties, ensuring efficiency and safety.
- Company: Sureserve, a trusted partner in affordable heating and energy solutions.
- Benefits: Company vehicle, professional development support, wellbeing programmes, and enhanced leave packages.
- Why this job: Join a mission-driven team making homes warm, safe, and compliant for residents.
- Qualifications: Gas qualifications (CCN1, CENWAT, HTR1, CKR1) and a friendly, professional attitude.
- Other info: Diverse workplace with career progression and social activities for all employees.
The predicted salary is between 30000 - 42000 £ per year.
Job Description
Sureserve mission is to be the trusted partner of choice to the social housing and related public sector in delivering essential and affordable heating, energy savings, and compliance solutions.
We are playing a key and progressive role in decarbonisation, always delivering for customers, employees, residents and the environment with safety, integrity and respect at the forefront of everything we do.
We provide trusted high-quality solutions that focus on energy efficiency, warm, safe, and compliant homes, and an improved quality of life for residents.
With a Nationwide reach, regional and local relationships and expertise, and commitment to excellent client service we are set up to be a trusted partner for now and the future.
Sureserve Compliance Central
We are a national company offering market leading heating & hot water solutions from a network of regional offices across the East of England and the Midlands, strategically positioned to ensure comprehensive coverage and uncompromised access to our clients
We are seeking an experienced gas engineer to join our busy team to carry out service, and repairs on domestic heating and hot water systems for our customers.
Overview of Role:
The primary responsibility of the Heating Engineer will be to maintain and repair heating systems in our clients' properties. They will ensure that the heating & hot water systems are operating efficiently and safely, and that any repairs are completed in a timely manner ensuring customer satisfaction.
Key Responsibilities:
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Carry out service and maintenance works on a variety of domestic properties across the region.
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Ensuring high levels of customer care in dealing with clients and tenants to meet the required quality standards.
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Communicate updates and progress of work, completing the required paperwork electronically and manually.
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Ensure all Health and Safety requirements and legislation, including Risk Assessments, Safe Systems of Work and COSHH Records, are adhered to during your daily work.
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To comply with stock ordering and auditing procedures so relevant parts are available to fulfil job requirements.
Key Attributes & Requirements:
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Gas qualifications are essential for this role including as a minimum CCN1, CENWAT, HTR1, CKR1.
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Out of Hours evening and weekend cover on a rota basis is required as part of this role
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A friendly and professional attitude to build strong relationships with clients & tenants
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It is important that we complete all the appropriate criminal and reference checks before you start working with us.
Working hours are: Monday to Friday 8am till 5pm (1 hour for lunch) plus call out rota to go on doing evenings & weekends work.
What We Offer:
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Company vehicle and fuel card
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Uniform & mobile device
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Support provided for professional qualifications
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Employee wellbeing programme, occupational health support, telephone support- counselling for staff
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Service level awarded annual leave
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Enhanced maternity & paternity packages
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Dental/Healthcare cash plan
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Cycle to Work Scheme
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Electric Vehicle Leasing Scheme
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Gender & Equality Working Group
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Sureserve Academy- a platform for development, career progression
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Employee Voice programme
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Social activities for all of our Teams
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Sureserve Legends- celebrating the fantastic ways in which our employees live our values.
Sureserve is committed to creating a diverse and inclusive workplace. We celebrate individual differences and believe that they contribute to our collective success. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact
Successful applicants will be subject to eligibility checks including the right to work in the UK and DBS checks.
Join us in our mission to deliver excellence across the UK.
JBRP1_UKTJ
Heating Engineer employer: Sureserve Group
Contact Detail:
Sureserve Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Heating Engineer
✨Tip Number 1
Network like a pro! Reach out to your contacts in the heating and energy sector. Attend local events or join online forums where you can meet potential employers or colleagues. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! If you’ve got any certifications or special training, make sure to highlight them during interviews. Bring along any relevant documents or examples of your work to demonstrate your expertise in maintaining and repairing heating systems.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to appear. Reach out directly to companies like Sureserve through our website. Express your interest in working with us and ask about any upcoming opportunities. It shows initiative and enthusiasm!
✨Tip Number 4
Prepare for the interview! Research common questions for heating engineers and practice your responses. Be ready to discuss how you ensure safety and compliance in your work, as well as how you handle customer interactions. Confidence is key!
We think you need these skills to ace Heating Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Heating Engineer role. Highlight your gas qualifications and any relevant experience in maintaining heating systems. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about working with us at Sureserve and how you can contribute to our mission of delivering essential heating solutions. Keep it friendly and professional!
Showcase Customer Care Skills: Since customer satisfaction is key, make sure to mention any experience you have in providing excellent customer service. We love candidates who can build strong relationships with clients and tenants, so let that shine through in your application!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company!
How to prepare for a job interview at Sureserve Group
✨Know Your Stuff
Make sure you brush up on your gas qualifications and relevant heating systems. Be ready to discuss your experience with CCN1, CENWAT, HTR1, and CKR1 certifications. This shows that you’re not just qualified but also passionate about your work.
✨Showcase Your Customer Care Skills
Since customer satisfaction is key for Sureserve, think of examples where you've gone above and beyond for clients or tenants. Highlight your friendly and professional attitude, as building strong relationships is crucial in this role.
✨Safety First
Familiarise yourself with health and safety regulations, including Risk Assessments and COSHH Records. Be prepared to discuss how you ensure compliance during your daily work. This will demonstrate your commitment to safety and integrity.
✨Ask Thoughtful Questions
Prepare some questions about the company’s approach to decarbonisation and energy efficiency. This shows that you’re genuinely interested in their mission and values, and it gives you a chance to see if they align with your own.
