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- Tasks: Maintain and repair heating systems in clients' properties, ensuring efficiency and safety.
- Company: Join Sureserve, a leader in affordable heating and energy solutions.
- Benefits: Company vehicle, professional development support, and employee wellbeing programmes.
- Why this job: Make a real difference in people's lives by providing warm, safe homes.
- Qualifications: Gas qualifications (CCN1, CENWAT, HTR1, CKR1) are essential.
- Other info: Dynamic team culture with opportunities for career progression and inclusivity.
The predicted salary is between 30000 - 42000 £ per year.
Sureserve
Sureserve mission is to be the trusted partner of choice to the social housing and related public sector in delivering essential and affordable heating, energy savings, and compliance solutions. We are playing a key and progressive role in decarbonisation, always delivering for customers, employees, residents and the environment with safety, integrity and respect at the forefront of everything we do. We provide trusted high-quality solutions that focus on energy efficiency, warm, safe, and compliant homes, and an improved quality of life for residents. With a Nationwide reach, regional and local relationships and expertise, and commitment to excellent client service we are set up to be a trusted partner for now and the future. Sureserve Compliance Central We are a national company offering market leading heating & hot water solutions from a network of regional offices across the East of England and the Midlands, strategically positioned to ensure comprehensive coverage and uncompromised access to our clients We are seeking an experienced gas engineer to join our busy team to carry out service, and repairs on domestic heating and hot water systems for our customers. Overview of Role: The primary responsibility of the Heating Engineer will be to maintain and repair heating systems in our clients\’ properties. They will ensure that the heating & hot water systems are operating efficiently and safely, and that any repairs are completed in a timely manner ensuring customer satisfaction. Key Responsibilities: Carry out service and maintenance works on a variety of domestic properties across the region.
Ensuring high levels of customer care in dealing with clients and tenants to meet the required quality standards.
Communicate updates and progress of work, completing the required paperwork electronically and manually.
Ensure all Health and Safety requirements and legislation, including Risk Assessments, Safe Systems of Work and COSHH Records, are adhered to during your daily work.
To comply with stock ordering and auditing procedures so relevant parts are available to fulfil job requirements.
Key Attributes & Requirements: Gas qualifications are essential for this role including as a minimum CCN1, CENWAT, HTR1, CKR1.
Out of Hours evening and weekend cover on a rota basis is required as part of this role
A friendly and professional attitude to build strong relationships with clients & tenants
It is important that we complete all the appropriate criminal and reference checks before you start working with us.
Working hours are:
Monday to Friday 8am till 5pm (1 hour for lunch) ,call out rota to go on doing evening hours & weekend work. What We Offer: Company vehicle and fuel card
Uniform & mobile device
Support provided for professional qualifications
Employee wellbeing programme, occupational health support, telephone support- counselling for staff
Service level awarded annual leave
Enhanced maternity & paternity packages
Dental/Healthcare cash plan
Cycle to Work Scheme
Electric Vehicle Leasing Scheme
Gender & Equality Working Group
Sureserve Academy- a platform for development, career progression
Employee Voice programme
Social activities for all of our Teams
Sureserve Legends- celebrating the fantastic ways in which our employees live our values.
Sureserve is committed to creating a diverse and inclusive workplace. We celebrate individual differences and believe that they contribute to our collective success. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact
Successful applicants will be subject to eligibility checks including the right to work in the UK and DBS checks.
Join us in our mission to deliver excellence across the UK.
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Heating Engineer employer: Sureserve Group
Contact Detail:
Sureserve Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Heating Engineer
✨Tip Number 1
Network like a pro! Reach out to your contacts in the heating and energy sector. Attend local events or join online forums where you can meet potential employers or colleagues. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! If you’ve got gas qualifications, make sure to highlight them in conversations. Consider offering to do a demo or share your expertise in a casual setting. It’s a great way to impress and build rapport with potential employers.
✨Tip Number 3
Don’t just apply, engage! When you find a job that excites you, reach out directly to the hiring manager or team. A quick email expressing your enthusiasm can set you apart from other candidates. Plus, it shows you’re proactive!
✨Tip Number 4
Keep it local! Since Sureserve has a strong regional presence, focus your job search on local opportunities. Check our website regularly for openings and don’t hesitate to apply. We’re always looking for passionate individuals to join our team!
We think you need these skills to ace Heating Engineer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Heating Engineer role. Highlight your relevant gas qualifications and experience in maintaining heating systems, as this will show us you’re the right fit for our team.
Showcase Your Customer Care Skills: Since we value high levels of customer care, share examples of how you've built strong relationships with clients and tenants in your previous roles. This will help us see how you align with our commitment to excellent client service.
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so make sure to convey your skills and experiences without unnecessary fluff.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the Heating Engineer position. We can’t wait to hear from you!
How to prepare for a job interview at Sureserve Group
✨Know Your Stuff
Make sure you brush up on your gas qualifications and relevant heating systems. Be ready to discuss your experience with CCN1, CENWAT, HTR1, and CKR1 certifications. This shows that you’re not just qualified but also passionate about your work.
✨Showcase Your Customer Care Skills
Since customer satisfaction is key for Sureserve, prepare examples of how you've provided excellent service in the past. Think about specific situations where you went above and beyond for clients or tenants, as this will highlight your friendly and professional attitude.
✨Safety First
Familiarise yourself with health and safety regulations, including Risk Assessments and Safe Systems of Work. Be prepared to discuss how you ensure compliance during your daily tasks, as this is crucial for maintaining safe working environments.
✨Ask Thoughtful Questions
Prepare some questions about Sureserve’s approach to decarbonisation and energy efficiency. This shows your interest in their mission and values, and it gives you a chance to demonstrate how your goals align with theirs.