Sureserve provide market leading compliance and energy services across the UK, with close to 5000 employees working from over 30 offices.
Sureserve is a trusted partner for housing associations, local authorities, and residents, delivering high-quality compliance and energy services. Our focus on energy efficiency, safe and compliant homes, and enhanced quality of life makes us a leader in the industry. With nationwide reach, regional expertise, and a commitment to excellent service, we are well-positioned to support our clients now and in the future.
Overview of role:
To undertake a complete multi-trade service in order to deliver first time fixes to reactive repairs and
planned work, which may include kitchen and bathroom installs/refurbs and voids. Works will be
completed professionally, to a high standard, and ensuring customer and client satisfaction and
achievement of KPI's as set by Management.
Key Responsibilities: Carry out all building works as required which may include but is not limited to plumbing, carpentry, painting & decorating, plastering, tiling and flooring - works will be assigned relevant to your trade/skills and experience
To act in a professional courteous and considerate manner whilst representing the company; to attend works in full uniform, repairing and "making good" all works assigned to a high standard.
To work in conjunction with management to ensure key performance indicators are met, particularly around customer satisfaction and reducing the need for "call backs" by ensuring 1st time fixes wherever possible
To work safely and in accordance with relevant H&S Regulations at all times, wearing appropriate PPE and undertaking appropriate Risk Assessments and working to Method Statements for each activity. To undertake mandatory iHASCO H&S on-line training and attend relevant H&S Toolbox Talks and other training activities as directed
To complete all works as assigned on a daily basis through the Company's AccuServ system, received via a PDA - so computer literacy and ability to work a PDA essential (full training will be given)
To follow the "no access" procedure, including taking photographic evidence of the property's entrance and calling in to the office
To follow company procedures and standards, including all ins...
Multi Trade Operative- Greenwich & Wandsworth in East Kilbride employer: Sureserve Group
Sureserve is an exceptional employer that prioritises quality workmanship and customer service, offering a supportive team environment where employees can thrive. With a strong commitment to employee development, competitive benefits including a company vehicle, pension scheme, and access to retail discounts, working in Kingston Upon Thames provides a unique opportunity to make a meaningful impact in the community while enjoying a positive work-life balance.
