At a Glance
- Tasks: Install and maintain gas and electricity meters while providing top-notch customer service.
- Company: Join Sureserve Energy Services, a leader in smart meter installations across the UK.
- Benefits: Enjoy competitive salary, generous leave, and a range of lifestyle benefits.
- Why this job: Be part of a mission to enhance energy efficiency and sustainability.
- Qualifications: Experience in fitting dual fuel smart meters and a full UK driving licence required.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
The predicted salary is between 39140 - 53140 £ per year.
Job Description
About Sureserve Energy Services Meters:
Sureserve Energy Services Meters (formerly Providor), a proud subsidiary of Sureserve Group Limited, is a leading provider of domestic smart meter installations across the UK, working with three of the \\"Big Six\\" energy suppliers. We are dedicated to advancing energy efficiency and sustainability through innovative metering solutions. Our mission is to empower consumers and businesses with accurate, real-time data, enabling informed energy decisions.
As we continue to expand through securing new contracts and maintaining strong relationships with our valued clients, we are looking to grow our team with skilled Dual Fuel Engineers on a permanent basis. At Sureserve Energy Services Meters, excellence is one of our core values, and it drives us to consistently deliver exceptional service, fostering long-term success with our customers. If you're looking for a stable and rewarding career with excellent opportunities for growth, we'd love to hear from you!
Purpose of the role:
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To exchange gas and electricity meters in customers homes.
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Provide a first class after-care service which includes a full demonstration to the customer on using their new meter.
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Repairing and maintaining meters after initial install.
Banding A – Dual Fuel Engineer – £39,140 per annum
Banding B – 3 Phase / Medium Pressure / EV Engineer – £40,755 per annum
OTE for DF only engineer £48-53K uncapped
Performance bonus
Weekly meter fit bonus scheme
£60 per month lunch expenses
What We Offer:
We offer a range of benefits designed to support your lifestyle whilst working for Sureserve and outside of work, some of these include:
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Competitive salary
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Contributory Pension scheme
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Life assurance
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29 days annual leave inclusive of bank holidays
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Enhanced maternity, paternity, adoption leave, and other family friendly policies such as carers leave, neonatal leave, IVF, and assisted conception leave
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Sureserve Benefits Hub, accessing over 1000s retail discounts
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Virtual GP service, 24/7, 365 days, available for employees and your immediate family
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Employee assistance programme (EAP), available 24/7. 365 days, for employees and your immediate family
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Bike2Work scheme
Sureserve is an equal opportunities employer, dedicated to nurturing a diverse and inclusive work environment. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.
Qualifications and Key skills required:
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MET1
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CCN1/CMA1/CMA3
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Single phase electric
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MOCOPA (1a and 1c)
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REGT1 and polyphase electric (desirable not essential)
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Full UK Driving licence
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Minimum of 6 months experience in fitting dual fuel smart meters
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3 phase or single-off multi is advantageous
Resonable Adjustments
As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact .
Pre-employment Checks
Successful applicants will be subject to eligibility checks with a 3rd party, including the right to work in the UK and DBS checks.
Location – Lancaster
*Terms and conditions apply
Full job description available upon request –
JBRP1_UKTJ
Dual Fuel Engineer employer: Sureserve Group
Contact Detail:
Sureserve Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dual Fuel Engineer
✨Tip Number 1
Network like a pro! Reach out to your contacts in the energy sector, attend industry events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Sureserve Energy Services Meters thoroughly. Understand their mission and values, and think about how your skills as a Dual Fuel Engineer align with their goals. This will help you stand out during the interview process.
✨Tip Number 3
Practice your pitch! Be ready to explain your experience with dual fuel smart meters and how you provide top-notch customer service. A confident and clear explanation of your skills can make a huge difference in landing the job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Sureserve team. Let’s get you that job!
We think you need these skills to ace Dual Fuel Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Dual Fuel Engineer role. Highlight your relevant experience, especially in fitting dual fuel smart meters, and any qualifications like MET1 or CMA1. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about energy efficiency and how you can contribute to our mission at Sureserve. Keep it concise but engaging – we love a good story!
Show Off Your Customer Service Skills: Since providing first-class after-care service is key, make sure to mention any customer service experience you have. We want to know how you handle customer interactions and ensure they leave happy with their new meter!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Sureserve Group
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to dual fuel meters. Understand the installation process, common issues, and how to provide excellent after-care service. Being able to discuss your experience with MET1, CMA1/CCN1, and MOCOPA will show that you're the right fit for the role.
✨Showcase Your Customer Service Skills
Since this role involves interacting with customers, be prepared to share examples of how you've provided exceptional service in the past. Think about times when you went above and beyond to help a customer understand their new meter or resolve an issue.
✨Demonstrate Your Commitment to Safety
Safety is crucial in this line of work. Be ready to discuss how you prioritise safety during installations and repairs. Mention any relevant training or certifications you have that demonstrate your commitment to maintaining a safe working environment.
✨Ask Insightful Questions
Prepare some thoughtful questions to ask at the end of your interview. This could include inquiries about the company's approach to sustainability, opportunities for professional development, or how they support their engineers in the field. It shows you're genuinely interested in the role and the company.