Sureserve provide market leading compliance and energy services across the UK, with close to 5000 employees working from over 30 offices. Sureserve is a trusted partner for housing associations, local authorities, and residents, delivering high-quality compliance and energy services. Our focus on energy efficiency, safe and compliant homes, and enhanced quality of life makes us a leader in the industry. With nationwide reach, regional expertise, and a commitment to excellent service, we are well-positioned to support our clients now and in the future. Overview of the Role: The Digital Transformation Analyst supports the delivery of SCE's Digital Transformation Strategy by helping improve business processes, systems, data quality and digital adoption across the organisation. Working under the direction of the Head of Digital Transformation, the role partners with stakeholders to gather requirements, implement digital solutions and drive continuous improvement initiatives that enhance operational efficiency and service delivery. Key Responsibilities: Provide functional support for core business systems and applications Investigate and resolve system and process-related issues Escalate technical, security and infrastructure matters where required Manage support requests and maintain system documentation Identify opportunities to improve system performance and user support Why Join Us: You'll be part of a supportive team that values expertise, reliability and great customer service. We offer a positive working environment, opportunities for development and the chance to make a meaningful impact, in the communities we serve. Essential Knowledge
Digital Transformation Analyst employer: Sureserve Group
Sureserve is an exceptional employer that prioritises quality workmanship and customer service, offering a supportive team environment where employees can thrive. With a strong commitment to employee development, competitive benefits including a company vehicle, pension scheme, and access to retail discounts, working in Kingston Upon Thames provides a unique opportunity to make a meaningful impact in the community while enjoying a positive work-life balance.
