The Sureserve Group is seeking a Client Resident Liaison Officer to act as the main point of contact for our client, handling compliance queries, complaints, and complex issues. The role will involve daily administration/client reporting and will be based in the Dartford office.
Key duties include coordinating with Customer Service Agents, operations teams, and contract administrators to resolve issues, update reports, and manage appointments while upholding data protection and equality policies.
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Resident Liaison & Client Care Coordinator in Croydon employer: Sureserve Group
Sureserve is an exceptional employer that prioritises quality workmanship and customer service, offering a supportive team environment where employees can thrive. With a strong commitment to employee development, competitive benefits including a company vehicle, pension scheme, and access to retail discounts, working in Kingston Upon Thames provides a unique opportunity to make a meaningful impact in the community while enjoying a positive work-life balance.
