Sureserve Group is seeking a Creatio SME to shape how the business uses its CRM and customer service technology. Join the digital transformation team to optimise the Creatio platform within a busy contact centre environment.
You'll work with stakeholders to translate requirements into practical solutions, guiding ongoing optimisation and driving AI-driven initiatives to enhance customer experiences and operational efficiency. Remote work with occasional travel to national offices is offered.
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Creatio CRM Specialist: Digital Transformation Lead employer: Sureserve Group
Sureserve is an exceptional employer that prioritises quality workmanship and customer service, offering a supportive team environment where employees can thrive. With a strong commitment to employee development, competitive benefits including a company vehicle, pension scheme, and access to retail discounts, working in Kingston Upon Thames provides a unique opportunity to make a meaningful impact in the community while enjoying a positive work-life balance.