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- Tasks: Support our team by managing schedules and ensuring smooth communication between stakeholders.
- Company: Join Sureserve, a leader in affordable heating and energy solutions for social housing.
- Benefits: Enjoy flexible hours, wellbeing programmes, and career development opportunities.
- Why this job: Be part of a mission-driven company focused on sustainability and community impact.
- Qualifications: Proficiency in Microsoft Office and strong organisational skills are essential.
- Other info: This is a part-time role with 16 hours per week, based in Boston.
Sureserve's mission is to be the trusted partner of choice to the social housing and related public sector in delivering essential and affordable heating, energy savings, and compliance solutions. We are playing a key and progressive role in decarbonisation, always delivering for customers, employees, residents and the environment with safety, integrity and respect at the forefront of everything we do.
We provide trusted high-quality solutions that focus on energy efficiency, warm, safe, and compliant homes, and an improved quality of life for residents. With a nationwide reach, regional and local relationships and expertise, and commitment to excellent client service, we are set up to be a trusted partner for now and the future.
We are recruiting for a diligent, professional Contract Administrator to join our busy team. This role necessitates a resilient and detail-focused person with excellent communication skills and the ability to multitask effectively.
Overview of Role:The Contract Administrator serves as a crucial conduit between multiple stakeholders, ensuring that accurate data is delivered and communicated daily to the appropriate parties and that all planned and allocated works are distributed on time, meeting the standards set by the Company and its Clients.
Key Responsibilities:- Planning the day-to-day works of the Heating Engineers, Multi-Skilled Engineers, Electricians, Plumbers, Apprentices, and distribute/communicate work accordingly.
- Ensuring the cascade of data is both accurate and timely.
- Ensuring up-to-date records are both produced and kept via the appropriate mediums on time.
- Liaise with the other Contracts Administrators and Supervisors.
- Answering and dealing with phone calls from both Clients and Tenants.
- A self-motivated individual, looking to develop and progress within a successful Company.
- Understand and work to an excellent level of customer service.
- The ideal candidate will have experience and be proficient with Microsoft packages, IT systems and databases and possess strong organisational abilities.
- Experience of handling a high volume of calls will be beneficial.
- Require a friendly and professional attitude to encourage good relationships with Engineers, Tenants and Clients.
It is important that we complete all the appropriate criminal and reference checks before you start working with us. Working hours are: 16 hrs per week with flexibility of working during our operation hours from 8am till 5pm Monday to Friday, office based in our local Boston Branch.
What We Offer:- Employee wellbeing programme, occupational health support, telephone support- counselling for staff.
- Service level awarded annual leave.
- Enhanced Maternity & Paternity Packages.
- Dental/Healthcare cash plan.
- Cycle to Work Scheme.
- Electric Vehicle Leasing Scheme.
- Gender & Equality Working Group.
- Sureserve Academy- a platform for development, career progression.
- Employee Voice Programme.
- Social activities for all of our teams.
- Sureserve Legends- celebrating the fantastic ways in which our employees live our values.
Sureserve is committed to creating a diverse and inclusive workplace. We celebrate individual differences and believe that they contribute to our collective success. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact us.
Successful applicants will be subject to eligibility checks including the right to work in the UK and DBS checks. Join us in our mission to deliver excellence across the UK.
Contact Detail:
Sureserve Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Administrator - Part-time in Boston
✨Tip Number 1
Familiarise yourself with the social housing sector and the specific challenges it faces. Understanding the context in which Sureserve operates will help you demonstrate your knowledge during any discussions or interviews.
✨Tip Number 2
Highlight your organisational skills by preparing examples of how you've successfully managed multiple tasks or projects in previous roles. This will show that you can handle the demands of a Contract Administrator effectively.
✨Tip Number 3
Practice your communication skills, especially in handling phone calls. Since the role involves liaising with clients and tenants, being able to convey information clearly and professionally is crucial.
✨Tip Number 4
Network with current or former employees of Sureserve if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your application and potential interview.
We think you need these skills to ace Contract Administrator - Part-time in Boston
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and required attributes for the Contract Administrator position. Tailor your application to highlight relevant experience and skills that align with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your administrative experience, particularly in housing or facilities management. Use bullet points to make it easy to read and focus on achievements that demonstrate your organisational and communication skills.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company’s mission. Highlight specific examples from your past work that showcase your ability to multitask, manage data accurately, and provide excellent customer service.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects attention to detail, which is crucial for the Contract Administrator role.
How to prepare for a job interview at Sureserve Group
✨Know the Company Mission
Before your interview, make sure you understand Sureserve's mission and values. Familiarise yourself with their commitment to social housing and decarbonisation. This will help you align your answers with their goals and demonstrate your genuine interest in the role.
✨Highlight Relevant Experience
Be prepared to discuss your previous administrative experience, especially in housing or facilities management. Share specific examples of how you've successfully managed multiple tasks and communicated effectively with various stakeholders.
✨Demonstrate Communication Skills
Since the role requires excellent communication skills, practice articulating your thoughts clearly. You might be asked to handle hypothetical scenarios involving clients or tenants, so think about how you would approach these situations professionally and courteously.
✨Showcase Organisational Abilities
The Contract Administrator role involves planning and distributing work efficiently. Prepare to discuss your organisational strategies and tools you use to keep track of tasks and deadlines. Providing examples of how you've handled a high volume of calls or data will also be beneficial.
