Sureserve Bathgate is seeking a results-driven contact centre advisor to be the first point of contact for customers, handling enquiries, appointments and issue resolution from first contact through to completion.
You will manage inbound calls, route to the right departments, respond to emails, and maintain high service levels while building strong customer relationships across the UK.
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Customer Experience & Support Specialist in Bathgate employer: Sureserve Group
Sureserve is an exceptional employer that prioritises quality workmanship and customer service, offering a supportive team environment where employees can thrive. With a strong commitment to employee development, competitive benefits including a company vehicle, pension scheme, and access to retail discounts, working in Kingston Upon Thames provides a unique opportunity to make a meaningful impact in the community while enjoying a positive work-life balance.
