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- Tasks: Lead a team of gas engineers, ensuring safety and compliance in all operations.
- Company: Join Sureserve, a leader in compliance and energy services across the UK.
- Benefits: Enjoy a competitive salary, company vehicle, and extensive employee benefits.
- Why this job: Make a real impact in a dynamic environment while advancing your career.
- Qualifications: Must have valid gas qualifications and supervisory experience in the gas sector.
- Other info: Strong opportunities for career growth and a supportive work culture.
The predicted salary is between 37000 - 40000 £ per year.
We are seeking a Supervisor (Gas qualified) to oversee and lead a team of gas engineers across our field based operational engineers. You'll ensure that your team's work is completed safely, efficiently, and in compliance with Gas Safety regulations, industry standards, and company procedures. The successful candidate will have a strong technical background in gas systems, excellent leadership skills, and a proactive approach to quality assurance and regulatory compliance.
Responsibilities
- Supervise and support a team of Gas Engineers across planned and reactive maintenance, installations, and inspections.
- Carry out quality control checks and post-inspection audits to ensure compliance with Gas Safe and company standards.
- Provide technical advice and on-site guidance to engineers for complex gas installations or fault diagnostics.
- Lead on communication and deliver toolbox talks and ensure all team members follow health & safety protocols, risk assessments, and safe working practices.
- Ensure all gas-related works are correctly documented, including issuing gas safety certificates and maintenance reports.
- Support training and mentoring of junior engineers or apprentices.
- Liaise with clients, contractors, and internal departments to resolve issues and maintain high service delivery standards.
- Maintain up-to-date knowledge of gas legislation and ensure the company remains compliant with all regulatory requirements.
- Assist with stock control, equipment calibration, and tool condition checks for gas-related tools and parts.
- General supervision of field-based teams – managing and monitoring employee absence, reviewing performance and quality, conducting investigations where necessary and recruitment initiatives.
- Provide support when mobilising new contracts, with the ability to put your own personal stamp on the situation.
- Assist with technical support, and mentoring and training of engineers.
- Work within and deliver to set budgets ensuring KPI’s are met along with contractual compliance.
- Ensure you have full operational duties on your contracts and attend contract meetings with clients when required.
- Monitor parts usage and ensure regular van stock checks are undertaken.
- Champion customer service, diffuse and satisfactorily resolve escalated complaints, responding to feedback from customers and clients and take appropriate action.
- Performance data production, analysis, and reporting.
Qualifications
- Valid domestic gas qualifications: CCN1, CENWAT, HTR1, CKR1 (essential).
- A full UK driving licence (essential).
- Experience in working in domestic heating and previous practical supervisory experience, ideally within a Gas/Utilities capacity (essential).
- Knowledge of current gas regulations, standards, and Health & Safety legislation.
- Excellent leadership and communication skills.
- Ability to resolve issues promptly and effectively.
About Sureserve
Sureserve provide market leading compliance and energy services across the UK, with close to 4000 employees working from over 20 offices. Sureserve is a trusted partner for housing associations, local authorities, and residents, delivering high-quality compliance and energy services. Our focus on energy efficiency, safe and compliant homes, and enhanced quality of life makes us a leader in the industry. With nationwide reach, regional expertise, and a commitment to excellent service, we are well‑positioned to support our clients now and in the future.
Benefits
- £37,000-£40,000 depending on experience.
- Company vehicle and fuel card supplied.
- Uniform, PPE & mobile device supplied.
- Contributory pension scheme.
- Life assurance.
- 20 days + Bank holidays (service based increasing holiday scheme).
- Enhanced maternity, paternity, adoption leave and other family friendly policies.
- Sureserve Benefits Hub, accessing over 1000 retail discounts.
- Virtual GP service, available for employees and immediate family.
- Employee Assistance Programme (EAP).
- Bike2Work Scheme.
- EV Car Scheme.
- Employee engagement events and "Employee Voice" programmes.
- Strong opportunities for career growth and development.
- "Sureserve Legends" - celebrating the fantastic ways in which our employees live our values.
Supervisor (Gas Qualified) in Liverpool employer: Sureserve Compliance North West
Contact Detail:
Sureserve Compliance North West Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor (Gas Qualified) in Liverpool
✨Tip Number 1
Network like a pro! Reach out to your connections in the gas industry and let them know you're on the lookout for a Supervisor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your technical knowledge and leadership skills. Be ready to discuss how you've handled complex installations or resolved issues in the past. Show them you’re the go-to person for quality assurance and compliance!
✨Tip Number 3
Don’t forget to showcase your communication skills! During interviews, highlight your experience in delivering toolbox talks and liaising with clients. This will demonstrate your ability to lead a team effectively while maintaining high service delivery standards.
✨Tip Number 4
Apply through our website for the best chance of landing that Supervisor gig! We love seeing candidates who are proactive and take the initiative to connect directly with us. Plus, it shows you’re serious about joining our team at Sureserve!
We think you need these skills to ace Supervisor (Gas Qualified) in Liverpool
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your gas qualifications and supervisory experience. We want to see how your skills match the job description, so don’t be shy about showcasing your technical background and leadership abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Supervisor role. Share specific examples of how you've led teams and ensured compliance with safety regulations in your previous roles.
Showcase Your Communication Skills: As a Supervisor, communication is key! In your application, highlight any experiences where you’ve effectively communicated with teams or clients. This will show us that you can lead toolbox talks and resolve issues promptly.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Sureserve Compliance North West
✨Know Your Gas Regulations
Make sure you brush up on the latest gas safety regulations and standards before your interview. Being able to discuss these confidently will show that you’re not just qualified, but also proactive about compliance.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific situations where you resolved conflicts or improved team performance, as this will demonstrate your ability to manage and mentor engineers effectively.
✨Be Ready for Technical Questions
Expect to be asked about complex gas installations or fault diagnostics. Review common issues and solutions in gas systems so you can provide clear, technical advice during the interview, showcasing your expertise.
✨Communicate Your Customer Service Approach
Since customer service is key in this role, prepare to discuss how you've handled escalated complaints or feedback in the past. Highlight your strategies for maintaining high service delivery standards and resolving issues promptly.