At a Glance
- Tasks: Schedule installations and coordinate engineers for efficient project delivery.
- Company: Join Sureserve, a leader in compliance and energy services across the UK.
- Benefits: Enjoy a contributory pension, life assurance, and discounts on over 1000 retailers.
- Other info: Great opportunities for career growth and a positive working environment.
- Why this job: Make a real impact in communities while developing your career in a supportive team.
- Qualifications: Previous admin experience and strong communication skills are essential.
The predicted salary is between 23850 - 29150 £ per year.
Responsible for scheduling installation appointments and coordinating engineers and surveyors to ensure installation works are delivered efficiently and within agreed timescales.
Managing diaries, rescheduling appointments when required and keeping all parties informed will form a key part of your day-to-day responsibilities.
You'll also support compliance activities by processing Gas Safe notifications, warranty documentation and installation completion paperwork, while preparing installation packs and client reports as needed.
What you’ll be doing You’ll be responsible for scheduling and coordinating engineering activities across our gas installations contracts, managing changing priorities, tracking job progress and ensuring work is completed within agreed timescales.
You’ll work closely with engineers to confirm availability and completion dates, while also maintaining accurate records and updating schedules as requirements change.
Providing excellent customer service will be at the heart of what you do, with a focus on resolving issues quickly, handling complaints professionally and ensuring customers remain informed throughout their journey.
- Maintaining internal systems, ensuring job records are up to date and complete
- Monitoring outstanding works and proactively following up on incomplete jobs.
- Assist with invoice processing and finance-related administration while working closely with both operational and management teams to ensure a seamless service is delivered
Providing an exceptional customer experience is central to the role.
You'll handle customer enquiries professionally, resolve issues wherever possible and escalade concerns appropriately, ensuring customers remain informed and supported throughout the installation process.
Previous contract administration or similar administrative experience, ideally gained within the gas, energy, construction, maintenance or social housing sectors.
You'll be a confident communicator who enjoys building relationships with a wide range of stakeholders, from residents and clients to engineers and senior management.
You'll be highly organised, able to manage competing priorities and comfortable working under pressure in a busy environment with strong problem-solving skills, a flexible and adaptable approach, and a willingness to take ownership of tasks.
In addition, you'll also be confident using Microsoft Office applications, including Word and Excel, and able to learn new systems quickly
Why Join Us
You’ll be part of a supportive team that values expertise, reliability and great customer service.
We offer a positive working environment, opportunities for development and the chance to make a meaningful impact, in the communities we serve.
Sureserve provide market leading compliance and energy services across the UK, with close to 4000 employees working from over 20 offices.
Sureserve is a trusted partner for housing associations, local authorities, and residents, delivering high-quality compliance and energy services.
Our focus on energy efficiency, safe and compliant homes, and enhanced quality of life makes us a leader in the industry.
With nationwide reach, regional expertise, and a commitment to excellent service, we are well-positioned to support our clients now and in the future.
We offer a range of benefits designed to support your lifestyle whilst working for Sureserve and outside of work, some of these include:
- Contributory pension scheme
- Life assurance
- Enhanced maternity, paternity, adoption leave and other family friendly policies
- Sureserve Benefits Hub, accessing over 1000 retail discounts
- Virtual GP service, available for employees and immediate family
- Employee Assistance Programme (EAP)
- Bike2Work Scheme
- EV Car Scheme
- Employee engagement events and "Employee Voice" programmes
- Strong opportunities for career growth and development
- Terms/qualifying criteria applies
- #J-18808-Ljbffr
Contract Administrator - Installations in Liverpool employer: Sureserve Compliance North West
At Sureserve, we pride ourselves on being an excellent employer that fosters a supportive and inclusive work culture. As a Supervisor - Gas Qualified, you'll not only lead a dedicated team of Gas Engineers but also benefit from a range of perks including a company vehicle, enhanced family leave policies, and strong opportunities for career growth. Join us in making a meaningful impact in the communities we serve while enjoying a positive working environment that values expertise and customer service.
Contact Details:
Sureserve Compliance North West Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Contract Administrator - Installations in Liverpool
✨Join Construction Networks
Get yourself involved in local construction networks or industry events. They often have job boards, and networking can lead to unadvertised positions. Plus, it’s a great way to meet potential future colleagues!
✨Show Off Your Skills on Site
If you’ve done any hands-on work, whether it's through internships or personal projects, make sure you can showcase it. Consider volunteering for local construction projects or getting involved in community build days; it’s a solid way to demonstrate your skills and build connections.
✨Utilise Construction Job Sites
Don't just rely on the big job boards. Look at niche construction job sites—many companies prioritise these for full-time roles. Apply through these sites, but don’t forget to reach out directly to companies you admire, like Sureserve Compliance North West, to express your interest!
✨Tailor Your Application for Full-Time Roles
Make your application stand out by tailoring it specifically for full-time positions. Highlight how your previous projects align with the company's work. At StudySmarter, we encourage you to demonstrate your commitment and long-term interest in the industry when applying for roles like Contract Administrator - Installations at Sureserve Compliance North West.
We think you need these skills to ace Contract Administrator - Installations in Liverpool
Some tips for your application 🫡
Showcase Your Relevant Experience:In the construction industry, it's essential to highlight any hands-on experience you have. Whether it’s past projects you've worked on or specific roles you've held, make sure your CV emphasises your practical skills and contributions to construction sites.
Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.
Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.
Adapt Your CV Format to the Field:Ensure your CV is clear and easy to read, with sections dedicated to skills such as project management, technical abilities, and site supervision. Construction roles often require a blend of technical know-how and soft skills, so make sure both are highlighted effectively.
How to prepare for a job interview at Sureserve Compliance North West
✨Brush Up on Technical Knowledge
For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.
✨Showcase Your Projects
Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.
✨Understand the Team Dynamics
Construction is all about teamwork, so prepare to discuss how you interact with different stakeholders like architects, engineers, and contractors. Maybe think of examples from past experiences to illustrate your ability to communicate and collaborate effectively.
✨Prepare for On-the-Spot Problem Solving
Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!
