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- Tasks: Maintain and repair renewable energy systems while ensuring top-notch customer service.
- Company: Join Sureserve, a leader in affordable heating and energy solutions.
- Benefits: Enjoy a company vehicle, professional development support, and wellness programmes.
- Why this job: Make a real impact in the renewable energy sector and help decarbonise our future.
- Qualifications: Experience in renewable energy systems and strong problem-solving skills required.
- Other info: Dynamic team environment with opportunities for career growth and social activities.
The predicted salary is between 36000 - 60000 £ per year.
The main responsibility of the Renewables Breakdown Engineer will be to provide maintenance and repair services for our renewable energy installations. This includes diagnosing and rectifying faults, providing technical support and advice, and ensuring all work is completed in line with safety standards and regulations. The role will involve close collaboration with our engineering and customer service teams, making effective communication and teamwork vital.
Responsibilities
- Diagnosing & repairing faults within renewable energy central heating and hot water systems across the region.
- Providing technical support and advice to customers and colleagues.
- Ensuring high levels of customer care in dealing with clients and tenants to meet the required quality standards.
- Communicating updates and progress of work, completing the required paperwork electronically and manually.
- Ensuring all Health and Safety requirements and legislation, including Risk Assessments, Safe Systems of Work and COSHH Records, are adhered to during your daily work.
- Complying with stock ordering and auditing procedures so relevant parts are available to fulfil job requirements.
This role requires a reliable professional with detailed knowledge of renewable energy systems who can manage complex problems effectively, communicate proficiently, and adapt smoothly to changes. The successful candidate will not only possess excellent time‑management skills and a positive attitude but also have a proven ability in delivering high‑quality customer service within a team environment.
Sureserve's mission is to be the trusted partner of choice to the social housing and related public sector in delivering essential and affordable heating, energy savings, and compliance solutions. We are playing a key and progressive role in decarbonisation, always delivering for customers, employees, residents and the environment with safety, integrity and respect at the forefront of everything we do. We provide trusted high‑quality solutions that focus on energy efficiency, warm, safe, and compliant homes, and an improved quality of life for residents. With a nationwide reach, regional and local relationships and expertise, and commitment to excellent client service we are set up to be a trusted partner for now and the future. We are a national company offering market‑leading heating & hot water solutions from a network of regional offices across the East of England and the Midlands, strategically positioned to ensure comprehensive coverage and uncompromised access to our clients.
Working hours are: Monday to Friday 8 am till 5 pm with 1 hour for lunch.
Qualifications
- Experience in renewable energy heating and hot water systems is essential for this role.
- Skilled at problem solving & decision making.
- Gas qualifications are desirable for this role.
- It is important that we complete all the appropriate criminal and reference checks before you start working with us.
- Valid driving licence.
What We Offer
- Company vehicle and fuel card.
- Uniform & mobile device.
- Support provided for professional qualifications.
- Employee wellbeing programme, occupational health support, telephone support‑counselling for staff.
- Service level awarded annual leave.
- Enhanced maternity & paternity packages.
- Dental/Healthcare cash plan.
- Cycle to Work Scheme.
- Electric Vehicle Leasing Scheme.
- Gender Equality Working Group.
- Sureserve Academy – a platform for development, career progression.
- Employee Voice Programme.
- Social activities for all of our teams.
- Sureserve Legends – celebrating the fantastic ways in which our employees live our values.
Renewables Service & Repair Engineer in Stevenage employer: Sureserve Compliance Central
Contact Detail:
Sureserve Compliance Central Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Renewables Service & Repair Engineer in Stevenage
✨Tip Number 1
Network like a pro! Reach out to folks in the renewable energy sector, attend industry events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! When you get the chance to chat with hiring managers or during interviews, be ready to discuss specific examples of how you've diagnosed and repaired faults in renewable systems. Real-life stories make you memorable!
✨Tip Number 3
Be proactive! If you see a job that fits your skills on our website, don’t wait around. Apply straight away and follow up with a friendly email to express your enthusiasm. It shows you're keen and helps you stand out from the crowd.
✨Tip Number 4
Brush up on your communication skills! Since teamwork is key in this role, practice explaining technical concepts in simple terms. This will help you connect better with both customers and colleagues during interviews and on the job.
We think you need these skills to ace Renewables Service & Repair Engineer in Stevenage
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with renewable energy systems and any relevant qualifications. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your problem-solving abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about renewable energy and how you can contribute to our mission. Keep it friendly and professional, and don’t forget to mention your teamwork skills!
Showcase Your Customer Service Skills: Since customer care is key for us, make sure to include examples of how you've provided excellent service in the past. Whether it's dealing with clients or collaborating with colleagues, we want to know how you keep everyone happy!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to see all the other great opportunities we have available!
How to prepare for a job interview at Sureserve Compliance Central
✨Know Your Stuff
Make sure you brush up on your knowledge of renewable energy systems, especially heating and hot water solutions. Be ready to discuss specific faults you've diagnosed and repaired in the past, as well as any relevant gas qualifications you might have.
✨Show Off Your Communication Skills
Since effective communication is key in this role, prepare examples of how you've successfully collaborated with teams or provided technical support to customers. Think about times when you had to explain complex issues in a simple way.
✨Safety First!
Familiarise yourself with health and safety regulations related to the industry. Be prepared to discuss how you ensure compliance with safety standards and how you handle risk assessments and safe systems of work in your daily tasks.
✨Customer Care Counts
Highlight your experience in delivering high-quality customer service. Prepare to share stories that demonstrate your ability to manage client relationships and ensure satisfaction, especially in challenging situations.