Heating Engineer in Stevenage

Overview

The primary responsibility of the Heating Engineer will be to maintain and repair heating systems in our clients\’ properties. They will ensure that the heating and hot water systems are operating efficiently and safely, and that any repairs are completed in a timely manner ensuring customer satisfaction.

Responsibilities

• Carry out service and maintenance works on a variety of domestic properties across the region.
• Ensure high levels of customer care in dealing with clients and tenants to meet the required quality standards.
• Communicate updates and progress of work, completing the required paperwork electronically and manually.
• Ensure all Health and Safety requirements and legislation, including Risk Assessments, Safe Systems of Work and COSHH Records, are adhered to during daily work.
• To comply with stock ordering and auditing procedures so relevant parts are available to fulfil job requirements.
• Gas qualifications are essential for this role including as a minimum CCN1, CENWAT, HTR1, CKR1.
• Out of Hours evening and weekend cover on a rota basis is required as part of this role.
• A friendly and professional attitude to build strong relationships with clients and tenants.
• It is important that we complete all the appropriate criminal and reference checks before you start working with us.

Working hours

Working hours are: Monday to Friday 8am till 5pm (1 hour for lunch) plus call out rota to go on doing evenings & weekends work.

What We Offer

• Company vehicle and fuel card
• Uniform & mobile device
• Support provided for professional qualifications
• Employee wellbeing programme, occupational health support, telephone support – counselling for staff
• Service level awarded annual leave
• Enhanced maternity & paternity packages
• Dental/Healthcare cash plan
• Cycle to Work Scheme
• Electric Vehicle Leasing Scheme
• Gender & Equality Working Group
• Sureserve Academy – a platform for development, career progression
• Employee Voice programme
• Social activities for all of our Teams
• Sureserve Legends – celebrating the fantastic ways in which our employees live our values

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