Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Maintain and repair heating systems in various properties, ensuring efficiency and safety.
- Company: Join Sureserve, a leader in affordable heating solutions with a commitment to sustainability.
- Benefits: Enjoy a company vehicle, professional development support, and a comprehensive wellbeing programme.
- Why this job: Make a real difference in people's lives by providing warm, safe homes.
- Qualifications: Gas qualifications required; friendly attitude essential for client relationships.
- Other info: Flexible working hours with opportunities for career progression and social activities.
The predicted salary is between 36000 - 60000 £ per year.
The primary responsibility of the Heating Engineer will be to maintain and repair heating systems in our clients' properties. They will ensure that the heating & hot water systems are operating efficiently and safely, and that any repairs are completed in a timely manner ensuring customer satisfaction.
Sureserve's mission is to be the trusted partner of choice to the social housing and related public sector in delivering essential and affordable heating, energy savings, and compliance solutions. We are playing a key and progressive role in decarbonisation, always delivering for customers, employees, residents and the environment with safety, integrity and respect at the forefront of everything we do. We provide trusted high-quality solutions that focus on energy efficiency, warm, safe and compliant homes, and an improved quality of life for residents.
With a nationwide reach, regional and local relationships and expertise, and commitment to excellent client service we are set up to be a trusted partner for now and the future.
Responsibilities
- Carry out service and maintenance works on a variety of domestic properties across the region.
- Ensuring high levels of customer care in dealing with clients and tenants to meet the required quality standards.
- Communicate updates and progress of work, completing the required paperwork electronically and manually.
- Ensure all Health and Safety requirements and legislation, including Risk Assessments, Safe Systems of Work and COSHH Records, are adhered to during your daily work.
- To comply with stock ordering and auditing procedures so relevant parts are available to fulfil job requirements.
- Provide completion of criminal and reference checks before starting work.
Qualifications
- Gas qualifications are essential for this role including a minimum CCN1, CENWAT, HTR1, CKR1.
- Out of Hours evening and weekend cover on a rota basis is required as part of this role.
- Friendly and professional attitude to build strong relationships with clients & tenants.
Working Hours
Monday to Friday 8am till 5pm (1 hour for lunch) with a call‑out rota for evenings and weekend work.
Benefits
- Company vehicle and fuel card
- Uniform & mobile device
- Support provided for professional qualifications
- Employee wellbeing programme, occupational health support, telephone support- counselling for staff
- Service level awarded annual leave
- Enhanced maternity & paternity packages
- Dental/Healthcare cash plan
- Cycle to Work Scheme
- Electric Vehicle Leasing Scheme
- Gender & Equality Working Group
- Sureserve Academy – a platform for development, career progression
- Employee Voice programme
- Social activities for all of our Teams
- Sureserve Legends – celebrating the fantastic ways in which our employees live our values.
Heating Engineer in Luton employer: Sureserve Compliance Central
Contact Detail:
Sureserve Compliance Central Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Heating Engineer in Luton
✨Tip Number 1
Network like a pro! Reach out to your contacts in the heating industry and let them know you're on the lookout for opportunities. You never know who might have a lead or be able to refer you to a hiring manager.
✨Tip Number 2
Get your hands dirty! If you can, volunteer or take on freelance jobs related to heating systems. This not only boosts your experience but also shows potential employers that you're proactive and passionate about your work.
✨Tip Number 3
Prepare for interviews by brushing up on common questions specific to heating engineering. Think about how you can demonstrate your problem-solving skills and customer care experience, as these are key in our line of work.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our team at Sureserve.
We think you need these skills to ace Heating Engineer in Luton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience and qualifications, especially your gas qualifications like CCN1 and CENWAT. We want to see how your skills align with our mission of delivering high-quality heating solutions.
Showcase Customer Care Skills: Since customer satisfaction is key for us, include examples of how you've provided excellent service in previous roles. A friendly and professional attitude goes a long way in building strong relationships with clients and tenants.
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so make sure to convey your experience and qualifications without any fluff.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Sureserve Compliance Central
✨Know Your Stuff
Make sure you brush up on your gas qualifications and relevant heating systems. Be ready to discuss your experience with different types of heating and hot water solutions, as well as any specific challenges you've faced in the past.
✨Customer Care is Key
Since this role involves a lot of client interaction, think about examples where you've provided excellent customer service. Be prepared to share how you handle difficult situations and ensure customer satisfaction.
✨Safety First
Familiarise yourself with health and safety regulations related to heating systems. You might be asked about risk assessments or safe working practices, so having a solid understanding will show you're serious about safety.
✨Show Your Team Spirit
This job requires collaboration with colleagues and clients alike. Think of instances where you've worked well in a team or built strong relationships with clients. Highlighting your friendly and professional attitude will go a long way!