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- Tasks: Diagnose and repair renewable energy systems while providing top-notch customer support.
- Company: Join Sureserve, a leader in sustainable energy solutions.
- Benefits: Enjoy wellness programmes, enhanced leave, and career development opportunities.
- Why this job: Make a real difference in the renewable energy sector and help create a sustainable future.
- Qualifications: Experience in renewable energy systems and strong problem-solving skills required.
- Other info: Be part of a dynamic team with a focus on safety and integrity.
The predicted salary is between 36000 - 60000 £ per year.
The main responsibility of the Renewables Breakdown Engineer will be to provide maintenance and repair services for our renewable energy installations. This includes diagnosing and rectifying faults, providing technical support and advice, and ensuring all work is completed in line with safety standards and regulations. The role will involve close collaboration with our engineering and customer service teams, making effective communication and teamwork vital.
Responsibilities
- Diagnosing & repairing faults within renewable energy central heating and hot water systems across the region.
- Providing technical support and advice to customers and colleagues.
- Ensuring high levels of customer care in dealing with clients and tenants to meet the required quality standards.
- Communicating updates and progress of work, completing the required paperwork electronically and manually.
- Ensuring all Health and Safety requirements and legislation, including Risk Assessments, Safe Systems of Work and COSHH Records, are adhered to during your daily work.
- Complying with stock ordering and auditing procedures so relevant parts are available to fulfil job requirements.
This role requires a reliable professional with detailed knowledge of renewable energy systems who can manage complex problems effectively, communicate proficiently, and adapt smoothly to changes. The successful candidate will not only possess excellent time management skills and a positive attitude but also have a proven ability in delivering high quality customer service within a team environment. With a friendly and professional attitude, you will build strong relationships with our clients and their tenants, ensuring all works meet the required standards.
Experience in renewable energy heating and hot water systems is essential for this role.
Skilled at problem solving & decision making. Gas qualifications are desirable for this role. It is important that we complete all the appropriate criminal and reference checks before you start working with us. Valid Driving License.
Company Mission
Sureserve mission is to be the trusted partner of choice to the social housing and related public sector in delivering essential and affordable heating, energy savings, and compliance solutions.
About Us
We are playing a key and progressive role in decarbonisation, always delivering for customers, employees, residents and the environment with safety, integrity and respect at the forefront of everything we do. We provide trusted high-quality solutions that focus on energy efficiency, warm, safe, and compliant homes, and an improved quality of life for residents. With a Nationwide reach, regional and local relationships and expertise, and commitment to excellent client service we are set up to be a trusted partner for now and the future. We are a national company offering market leading heating & hot water solutions from a network of regional offices across the East of England and the Midlands, strategically positioned to ensure comprehensive coverage and uncompromised access to our clients.
Benefits
- Employee wellbeing programme, occupational health support, telephone support- counselling for staff.
- Service level awarded annual leave.
- Enhanced maternity & paternity packages.
- Dental/Healthcare cash plan.
- Cycle to Work Scheme.
- Electric Vehicle Leasing Scheme.
- Gender Equality Working Group.
- Sureserve Academy- a platform for development, career progression.
- Employee Voice Programme.
- Social activities for all of our Teams.
- Sureserve Legends- celebrating the fantastic ways in which our employees live our values.
Renewables Service & Repair Engineer in Bury St Edmunds employer: Sureserve Compliance Central
Contact Detail:
Sureserve Compliance Central Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Renewables Service & Repair Engineer in Bury St Edmunds
✨Tip Number 1
Network like a pro! Reach out to your connections in the renewable energy sector and let them know you're on the hunt for a role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your technical knowledge and customer service skills. Be ready to share examples of how you've tackled complex problems in the past, especially in renewable energy systems. We want to see that you can communicate effectively and work well in a team!
✨Tip Number 3
Don’t forget to showcase your personality! When you apply through our website, make sure your application reflects your friendly and professional attitude. We value strong relationships with clients and tenants, so let your passion for customer care shine through.
✨Tip Number 4
Follow up after your interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It’s a great chance to reiterate your interest in the position and remind us why you’d be a fantastic fit for our team.
We think you need these skills to ace Renewables Service & Repair Engineer in Bury St Edmunds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with renewable energy systems and any relevant qualifications. We want to see how your skills match the role, so don’t be shy about showcasing your problem-solving abilities and customer service experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about renewable energy and how you can contribute to our mission. Keep it friendly and professional, just like we are at StudySmarter.
Showcase Teamwork Skills: Since collaboration is key in this role, mention any past experiences where you worked effectively within a team. We love seeing candidates who can communicate well and build strong relationships, so let us know how you’ve done this before!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Sureserve Compliance Central
✨Know Your Stuff
Make sure you brush up on your knowledge of renewable energy systems, especially heating and hot water systems. Be ready to discuss specific faults you've diagnosed and repaired in the past. This will show that you have the technical expertise needed for the role.
✨Communicate Clearly
Since effective communication is key in this role, practice explaining complex technical concepts in simple terms. Think about how you would explain a repair process to a customer or colleague who might not have a technical background. This will demonstrate your ability to collaborate and provide support.
✨Safety First
Familiarise yourself with health and safety regulations relevant to the role. Be prepared to discuss how you ensure compliance with safety standards during your work. Showing that you prioritise safety will resonate well with the interviewers.
✨Show Your Customer Care Skills
Think of examples where you've gone above and beyond for customers in previous roles. Highlight your commitment to high-quality customer service and how you build strong relationships with clients. This will align perfectly with the company's mission of delivering excellent client service.