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- Tasks: Coordinate lab operations, manage customer samples, and ensure smooth workflows during peak times.
- Company: Join SureScreen Scientifics, a leader in ecological lab analysis with a stunning Georgian setting.
- Benefits: Flexible working hours, potential for contract extension, and a vibrant work environment.
- Why this job: Be the backbone of our lab and make a real difference during our busy season.
- Qualifications: Strong IT skills, attention to detail, and a proactive, team-oriented attitude.
- Other info: Enjoy a dynamic role with opportunities for growth in a supportive team.
The predicted salary is between 1040 - 1248 £ per month.
SureScreen Scientifics Ltd is a leader in ecological laboratory analysis. The impressive 1740's Georgian house, only 10 minutes from Derby, surrounded by beautiful gardens, orchard & beehives, has been renovated over the last 10 years to a busy state of the art scientific laboratory. We are looking for someone with excellent attention to detail to join us for a 3 month fixed term contract for our seasonal peak with a possibility of contract extension or permanent position.
Job Purpose
To be the organisational anchor of the laboratory during peak seasonal demand, ensuring smooth, efficient operations, coordinating administration, supporting colleagues, and delivering a professional, responsive service to customers.
Key Accountabilities and Responsibilities
- Receive and book in customer samples into the laboratory using the internal jobs database, performing critical checks to identify sample issues, confirm customer details, verify dates and deadlines, and ensure paperwork is complete and well organised to support efficient laboratory workflows.
- Act as a point of contact for customer enquiries, making phone calls and providing support such as reissuing reports, confirming sample status, finding samples locations and processing sample upgrades in a professional and timely manner.
- Input sample results into the jobs database accurately, ensuring reports are generated and issued to customers without delay.
- Maintain high standards of quality and compliance across all administrative and laboratory-facing activities.
- Adhere to all Health & Safety policies and procedures, ensuring a safe and compliant working environment.
- Provide flexible support to other areas of the business during periods of increased demand, contributing to smooth operations during peak workloads.
Qualifications, skills, and experience
- Excellent IT and numerical skills including MS Office
- Excellent customer service and communication skills
- A methodical approach to tasks
- Well organised
- A good attention to detail
- Fast work pace
- A proactive nature; is always something to be done to help the team
- Self-motivated
- A need to get it right
- A positive can-do-it attitude
- A team player
The position is a zero hour contract with expected and timetabled hours of 30 hours per week Monday to Friday 8.30am-3pm. Note: if you would prefer different working hours, please get in touch and we may be able to accommodate.
Laboratory Administrator (Fixed Term Contract) Ilkeston, Derbyshire employer: SureScreen Group
Contact Detail:
SureScreen Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Laboratory Administrator (Fixed Term Contract) Ilkeston, Derbyshire
✨Tip Number 1
Network like a pro! Reach out to current or former employees at SureScreen Scientifics Ltd on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by researching the company culture and values. We want to see how you fit in with our team, so think about how your skills and experiences align with what we do at SureScreen.
✨Tip Number 3
Show off your attention to detail during the interview! Bring examples of how you've handled similar tasks in the past, especially those that required organisation and accuracy, just like the role of Laboratory Administrator.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace Laboratory Administrator (Fixed Term Contract) Ilkeston, Derbyshire
Some tips for your application 🫡
Show Off Your Attention to Detail: In your application, make sure to highlight your attention to detail. We’re looking for someone who can keep everything organised and spot any issues before they become a problem. Use examples from your past experiences to demonstrate this skill!
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so avoid fluff and get straight to what makes you a great fit for the role. Remember, we want to see your personality shine through too!
Tailor Your Application: Make sure to tailor your application specifically for the Laboratory Administrator role. Mention how your skills align with the key responsibilities listed in the job description. This shows us that you’ve done your homework and are genuinely interested in joining our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need about the position and our company there!
How to prepare for a job interview at SureScreen Group
✨Know the Company Inside Out
Before your interview, take some time to research SureScreen Scientifics Ltd. Understand their mission, values, and the specific services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Attention to Detail
Given the importance of accuracy in this role, be prepared to discuss examples from your past experiences where your attention to detail made a difference. Whether it’s about managing paperwork or ensuring compliance, highlight how your meticulous nature can benefit the team.
✨Demonstrate Your Customer Service Skills
As a Laboratory Administrator, you'll be the point of contact for customer enquiries. Think of scenarios where you provided excellent customer service, resolved issues, or communicated effectively. Be ready to share these stories to illustrate your capability in handling customer interactions.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle specific situations, like managing peak workloads or dealing with sample discrepancies. Practise your responses to these types of questions, focusing on your proactive approach and ability to support your team during busy times.
